Hilti AG has taken much care over the years to create healthy vendor relationships. How would you handle it if a vendor shorted you on inventory, resulting in a costly project delay?

"In my current position, I have strong relationships with my vendors. If it ever happens that inventory is short, they will usually go out of their way to source the product from another one of their contacts."

"If a vendor shorted me on inventory, which resulted in a project delay, I would be clear with them about the repercussions while, at the same time, giving them the wiggle room to work hard to fix the situation."