When asked about how you would implement a procedure or perform an operation, the interviewer hopes to learn more about how you go about doing the job for which you are interviewing. This is known as an operational question. When answering an operational question, you should step the interviewer through the process briefly and directly. It may help to break the process down into smaller steps to help the interviewer better understand your methodology. You should be prepared for follow-up questions any time you answer an operational question.
