Talk about a time you went above and beyond the normal duties of your position.

Think about a time you stepped outside of your normal job responsibilities for the good of an animal or client. Talk about why you felt the need to go above and beyond at that particular time.

"In my current position, there are several animals that I have been treating for many years, and their owners are very comfortable with me. On one particular Thursday afternoon, one of the dogs I usually see came in because he'd swallowed a small toy. He was scheduled to have it surgically removed the following morning, which was a planned day off for me. The owner was very worried I would not be the Veterinarian performing the procedure. I volunteered to come in early the next day and perform the procedure. I also gave the owner my contact information so that after the procedure they would be able to contact me in an emergency. The owner was so grateful, and everything went very smoothly with the procedure."