"In the digital health world, I know that patients today are inundated with written messages and materials, so what we say as physicians should be prime real estate. Because of that, I always strive to speak in a way that the patient or family can understand without filler or fluff words. I fully understand that I will be relied upon to educate patients as a urology resident, and I'm very excited to do this. During my clinical rotations in medical school, I was taught to take a simplistic and step-by-step approach with patient and their family. I would stop along the way and ask them to repeat what I'm teaching them and use language and terms that best suited their educational level and understanding."