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Surveillance Operator Mock Interview

Question 4 of 30 for our Surveillance Operator Mock Interview

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Question 4 of 30

Have you ever had to deal with equipment failure? What did you do or what would you do in that situation?

"One time two monitors started blinking on and off, and then suddenly shut off. I quickly noted down the time that this happened and I called my supervisor. Since she was on the other side of the building, it would take her at least a couple of minutes to get here. I took that time to examine the cables to see if there was any damage. I also checked the electrical outlets and radioed other staff to see if they were having the same issue. I kept an eye on other nearby cameras that weren't affected by the issue to see if there were any people entering or exiting the blacked out area."

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How to Answer: Have you ever had to deal with equipment failure? What did you do or what would you do in that situation?

Advice and answer examples written specifically for a Surveillance Operator job interview.

  • 4. Have you ever had to deal with equipment failure? What did you do or what would you do in that situation?

      How to Answer

      Example answer: "One time two monitors started blinking on and off, and then suddenly shut off. I quickly noted down the time that this happened and I called my supervisor. Since she was on the other side of the building, it would take her at least a couple of minutes to get here. I took that time to examine the cables to see if there was any damage. I also checked the electrical outlets and radioed other staff to see if they were having the same issue. I kept an eye on other nearby cameras that weren't affected by the issue to see if there were any people entering or exiting the blacked out area."

      Answer Example

      "One time two monitors started blinking on and off, and then suddenly shut off. I quickly noted down the time that this happened and I called my supervisor. Since she was on the other side of the building, it would take her at least a couple of minutes to get here. I took that time to examine the cables to see if there was any damage. I also checked the electrical outlets and radioed other staff to see if they were having the same issue. I kept an eye on other nearby cameras that weren't affected by the issue to see if there were any people entering or exiting the blacked out area."

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