As a surveillance operator, it is very important to be detail oriented. How do you stay organized and focused on the correct details?

"I developed a system that I use every day. I always make sure that I have a pad and working pen every time I come to the station. When there's an incident, I note down the second first because that changes in an instant. Then I note the minute.

Next, I observe how many individuals are involved so I know how many people I need to detail. I start from the left of the screen and jot down in shorthand the most identifiable: hair, eyes, and skin color, male or female, and their height and build. [...]"