How would you deliver excellent customer service to clients in your role as Senior Auditor?

"I believe that being able to communicate with our clients effectively will be key from day one. Whenever I communicate with anyone, I make sure that I am responsive. If I can't give someone the information they are seeking right away, I make sure to let them know the anticipated timing. If there are unexpected delays, I provide updates. I would also make sure I review any documents or emails I send to other departments in order to build trust in my abilities. I would act professionally while out in the field at our clients' places of business. Finally, it is important for me to set a good example for more junior staff members."

Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.