Recreation Workers Mock Interview
Practice 25 Recreation Workers interview questions covering program planning, safety protocols, and community engagement.
Question 24 of 25
What does customer service mean to you related to this job?
How to Answer
Example Answer
Community Answers
Customer service isn't just something you'd see in a store, all businesses can talk about their customer service. Customer service is different in a nursing home or camp than it would be at a restaurant. Your customer base is your children, parents/guardians, or your residents and their families.
The interviewer wants to know that you understand that part of your job is to my sure people are enjoying their time and if they aren't you can work on steps to improve their time. For this answer you can talk about how you make sure people are doing well or what customer service means to you.
"I believe customer service for this company surrounds the person we are working with and also everyone that is connected to that person. What I mean by that it is not only making sure the children are safe and having fun, but also make sure the parents are well informed about what is happening and what to expect. Customer service also means making sure all concerns are addressed and issues are acknowledged and taken care of."
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Anonymous Answer
I believe customer service for this company surrounds the person we are working with and everyone connected to that person. What I mean it is not only making sure that our res are safe/being taking care of and have fun, but also their family members are well informed about what is happening and what to expect. Also, customer service means all concerns are addressed, issues are acknowledged and taken care of!
Stephanie's Feedback
Excellent response! This really reflects a holistic approach (considering not just the resident, but also their loved ones.)
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