Master 30 Quality Assurance interview questions covering testing methodologies, defect analysis, and process improvement.
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William Swansen has worked in the employment assistance realm since 2007. He is an author, job search strategist, and career advisor who helps individuals worldwide and in various professions to find their ideal careers.
This is an example of an operational question. Operational questions are similar to technical questions, but they specifically address the processes and procedures you use to perform your job. An interviewer will ask you an operational question to ensure that you know how to do the job and see if your processes align with those of their organization. As with technical questions, you should keep your answers to operational questions brief and to the point. You may sometimes need to break the operation down into distinct steps, describing these in simple, non-technical language. As with technical questions, you should be prepared for follow-ups.

William Swansen has worked in the employment assistance realm since 2007. He is an author, job search strategist, and career advisor who helps individuals worldwide and in various professions to find their ideal careers.
"My approach to creating a quality assurance automated test plan begins with defining the strategy and specific goals for the plan. I then create the individual elements, which include how the testing will be performed and the results recorded, processes for handling errors, identifying the scripts which will need to be created, creating, testing, and debugging the scripts, and designing reports which will detail the results the scripts produce. Once this is completed, I run the automation on sample code to verify that it produces the results defined in the strategy and goals. Only after verifying this will I put the plan into production."

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Written by William Swansen
30 Questions & Answers • Quality Assurance

By William

By William