Master 30 Otolaryngology Residency interview questions covering clinical reasoning, surgical experience, and research interests.
Question 15 of 30
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Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
It is not uncommon for colleagues to have a dispute or disagreement with someone they work with. The interviewers know this and want to see how you have handled disputes in the past. How you respond gives the interviewers insight into your problem-solving, communication, and conflict-resolution skills, which are essential skills to possess in any profession.
Focus on giving a detailed explanation of how you handled a past disagreement with a colleague. You do not necessarily need to describe the reason for the dispute, just how you dealt with it. The interviewers want to hear that you dealt with the conflict privately, calmly, and professionally and that there was a resolution.

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
"Over the years, I have found the involved parties can fix all conflicts with honest, open communication. When both parties can explain why they are bothered by something and decide how to handle the situation maturely, less conflict will likely happen in the future. Most conflicts are simply a misunderstanding or lack of communication. When I have a dispute with a colleague, I ask to speak to them privately to discuss the matter. It is never professional to have a disagreement or conflict in front of others."

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Written by Krista Wenz
30 Questions & Answers • Otolaryngology Residency

By Krista

By Krista