The interviewer wants you to tell them about a specific time when you used your excellent communication skills to fix an issue. As an Interior Designer, you will come across clients with various personalities and communication styles. Even when you have a difficult client, the key is to remain positive and solution-focused.
Frame your reply to this 'Tell me about a time...' question by using the STAR interview method (Situation, Task, Action, Result). Begin by providing a high-level overview of the situation and describe the clients' difficult personality. Discuss what you did to improve communication, and be sure to highlight how you turned things around.