Describe the most innovative network upgrade that you initiated and what you did to convince the organization to implement this change.

This is a technical question which the interviewer is using to understand your skill sets in creating and managing ICT Networks. When responding to this question, it's recommended that you selected a topic that you are very familiar with and can speak about in depth. You should anticipate follow-up questions from the interviewer asking additional details about the upgrade that you identified.

"Probably the most innovative network upgrade I recommended at one of my previous jobs was replacing the company's switches with the HPE Aruba switch. At that time, this was the newest technology that incorporated software embedded into the hardware. This feature allowed the network administrators to program the switch to manage dynamic changes with the network traffic patterns. As a result, the network operated more efficiently and effectively and provided a better user experience."