QUESTION 10 OF 20

What would you do if a patient were combative and verbally abusive, even including spitting and forcefully removing things like IVs and catheters?

Many who arrive in the ER are not themselves, ranging from cranky to psychotic. Such behavior, unfortunately, can present danger to you, your associates, and themselves. The frequency of this occurring does not mitigate its seriousness and presents as one of the most challenging types of patient care. Equanimity, self-restraint, and objectivity are the qualities your interviewer needs to hear in your answer.

"Safety first. My first concern is safety--for my patient and everyone within contact range of him or her. This may require restraints for the patient in combative situations as well as personal protective equipment for the personnel. If restraints are used, I will accept nothing other than the established ER protocols in place. In respect to my own behavior, I recognize that such maladaptive behavior--even abusive behavior--is part of the pathology, so my intent is to stay on task, regardless of how ugly the situation becomes. Obnoxious, threatening, self-injurious, and abusive behavior can never be taken personally in this environment."

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Emergency Room Physician Mock Interview

What would you do if a patient were combative and verbally abusive, even including spitting and forcefully removing things like IVs and catheters?

Unlock all 20 Emergency Room Physician questions

20 Emergency Room Physician Interview Questions & Answers