Phone Interview Questions

30 Questions and Answers by

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

Phone was updated on August 9th, 2018. Learn more here.

Question 1 of 30

What are the top duties in your current position?

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Phone Interview Questions & Answers

  1. 1.

    What are the top duties in your current position?

      How to Answer

      A great way to prepare for your interview is to reflect on the main tasks in your current position and how that experience would make you a strong candidate for the job for which you are applying. The interviewer wants to know if you have the knowledge and skills required to be successful in this position. Make sure you are familiar with the job description before your interview! You will want to draw on that valuable information.

      Rachelle's Answer

      "The top duties in my current position are to deliver exceptional customer service, attempt to upsell every existing client at every touch point, and conduct 50 outbound cold calls per week. I understand that the primary skills you are seeking are in cold calling, up-selling, and customer service. I see a great match between my current job duties and this particular position."

      Rachelle's Answer for an Admin Interview

      "In my current role, being a solid organizer is the name of the game. I am the administrative support for the VP and President of the company. My day includes arranging their schedules, booking their travel, ordering lunch for meetings, and more. I do it all!"

      Rachelle's Answer for a Manager Interview

      "Some of the top duties I perform in my current position include succession planning, strategic planning and talent reviews across the organization. Together with other leaders, we work closely to drive such top initiatives. I see in your job posting that you mentioned KPI tracking and strategic planning a few times. I am certainly well versed in those areas."

      Rachelle's Answer for a Marketing Interview

      "Currently, my position focuses both on helping to strategize content as well as its execution. I am responsible for taking a broad category, for instance, "new recipe blog post" and developing the recipe, writing the post, and sharing the content. This approach applies to social media and email marketing as well. I have a small amount of direction and then am left to develop the content, write, edit, schedule, and post it, as well as shoot the photos and work on any graphics included in the campaign."

      Rachelle's Answer for a Retail Interview

      "My top duties include scheduling my team's shifts, projections, and forecasting, directing the merchandising of apparel and accessories, and assisting with buying decisions. I know that my current position aligns perfectly with the skill set you mentioned in your job posting."

      Rachelle's Answer for a Sales Interview

      "Currently, I am responsible for the development of a new territory via a combination of both inside and outside sales. I handle the full sales cycle, from prospecting to customer acquisition, and order placing to negotiation on the individual sales themselves. I would say my top priorities in my job are customer service, prospecting and pitching, and closing the sale. I'm comfortable with the entire sales process, front to back, and believe those are the skills your organization is looking for."

      Rachelle's Answer for a Teacher Interview

      "My primary duty is to ensure the physical and educational well-being of my students. In an average day, I am teaching, marking, being a mentor, and also coaching the girls' volleyball team on the side. I play an active part in my school and the community."

      5+ Community Answers

      Anonymous Answer

      "Currently, my primary duties as an Implementation Team Leader and Network Engineer, I provide solutions-based customer service. I mostly handle Cisco devices (wireless, switch, router, and ASA), as well as Fortigate and Riverbed. There are many transferable skills I can bring to this position at Qatar Airways."

      Lauren's Answer

      Fantastic response!

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      Anonymous Answer

      "The top duties in my last position are analyzing and resolving complicated patient accounts, communications regarding patient accounts with various payers, collection accounts review, and refund processing."

      Rachelle's Answer

      This is an excellent answer, showing the interviewer all the responsibilities you could take care of in this new role.

      Was this answer helpful? Yes (1) or No (1)