I manage a team of twelve engineers. There is typically a mix of planned and unplanned work that needs to be done each day. I make high-level annual, quarterly, and monthly plans based on the project work we are scheduled to complete and the current product maintenance and support requests that we are likely to receive. I make adjustments to these plans as necessary, but I keep the details fluid because the rate of change within our industry is high. In addition to our project work, I ensure that we are regularly taking time to reflect, learn, and maintain balance, as each of those items is important for teams to thrive and maintain performance levels.

I then plan things out in greater detail every week. I analyze whatever needs to be done by myself and my team and then I work with them to determine a tactical plan in alignment with everyone's needs and availability. On a daily basis, I separate the must-do items from them if time permits work. I handle unexpected issues as they come up and adjust my plan as needed. I leave time for conversations and the support of my team.