The Warehouse Mock Interview

Practice 32 The Warehouse interview questions covering retail operations, customer service, and Kiwi values.

Question 11 of 32

Working in a retail environment, you will sometimes come across rude customers. How would you handle a customer who is aggressive towards you or a co-worker?

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Jordan Henry
Jordan Henry

Jordan Henry is a technical and creative writer with experience in career development and resume/cover letter building.

In a service-focused job like a sales position at The Warehouse, you will likely encounter customers who make your job less than pleasant. Retail and customer service-based roles will often require diplomacy when it comes to working with the public. Discuss with the interviewer how you would handle an aggressive customer.

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Jordan Henry

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32 Questions & Answers • The Warehouse New Zealand Limited