Petco Mock Interview
Practice 32 Petco interview questions covering animal care knowledge, customer service, and retail passion.
Question 16 of 32
At Petco we like to hire strong achievers. Give me an example of a time when you went above and beyond.
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Jordan Henry is a technical and creative writer with experience in career development and resume/cover letter building.
At Petco, customer service always comes first. The Petco customers expects to be greeted with helpful, positive employees who do their best to help them find exactly what they're looking for and answer all of their questions. Display to the interviewer that you can do more than the bare minimum. Show that you can react appropriately when you see that your employer has a need that goes beyond your usual day-to-day expectations.
Jordan Henry is a technical and creative writer with experience in career development and resume/cover letter building.
"Last week I noticed that my manager had not completed the schedule for the following week. Some of the staff were complaining that they didn't have their work schedule yet. Rather than going to my manager with the complaint, I offered to take on some of her workload so that she would have the time to complete the schedule. We worked together for a couple of overtime hours that day, and she was able to catch up on some of her work and get the schedule completed. It felt good to help but also benefited me by way of organization."
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