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Tom Dushaj is a business and technology executive and the author of 'Resumes That Work.' Tom has vast experience providing solutions to Fortune 500 companies in the areas of Information Technology Consulting, ERP Software, Personnel Management, and Intern
It's a challenge when you have to deal with a company that has different opinions and management styles. Depending on whom you are working with, and their role and responsibility, you will likely have to craft a compelling value proposition to clearly show that your recommendations will yield a return on their investment in a relatively short time. Consultants know this all too well. Push back from the client comes from managers who either don't understand the idea, concept or solution, and how it will help the organization. This type of interview question is asked to see how you handle rejection from the client, and if you recommend another solution that might work better. In addition to a compelling value proposition, provide a similar example that you recommended to a client that worked very well and had a good return on their investment.

Tom Dushaj is a business and technology executive and the author of 'Resumes That Work.' Tom has vast experience providing solutions to Fortune 500 companies in the areas of Information Technology Consulting, ERP Software, Personnel Management, and Intern
"When someone doesn't like my ideas or recommendations, I don't take it personal. I show empathy towards people who may disagree with my ideas or recommended solutions. I understand that some people may not be clear about how the technology or solution works, and how it may benefit them. When it comes to change, it is sometimes difficult to implement change since people like the way they work, and get used to a certain routine at work. One of the approaches that I used to convince them that my recommended solution would benefit the company was to highlight the areas that directly benefited them, and how it would make their daily tasks easier to manage."

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Written by Tom Dushaj
28 Questions & Answers • Keyrus SA

By Tom

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