"Having had to have emergency care myself, I do understand the frustration of waiting, especially when you are in pain or are afraid. I think so many things need to be taken into account, however, before a true judgment call can be made. That is where having enough triage personnel can help alleviate some concerns or problems. If patients can be triaged and have their concerns addressed, rather than sitting in a waiting room without any medical personnel contact, it will assure them that they have not been forgotten. Also, with properly trained triage personnel, the most emergent patients can be quickly seen without having to wait as their conditions possibly worsen."