What sources do you look to when solving complicated problems?
The interviewer wants to know that you are able to think outside the box, or even ask for help, when you are stuck on a complicated problem. Show the interviewer that you are knowledgeable and equipped to handle these types of scenarios.
"When I am faced with a complicated problem, I will look to the resources that my current company has provided me. The answer is almost always in there. If it's more of a moral dilemma vs. a knowledge based dilemma, I will ask my supervisor for his thoughts and opinion since I value him as a mentor and expert in our industry."
Maybe you look to a mentor or boss for advice. Perhaps you have handbooks, manuals and systems you turn to for help. Offer some relevant examples based on your industry.
If you work in the medical field, you may turn to textbooks, online research, colleagues or even patient's history to find the right solution. If you work in customer service, you may ask the customer what they need in order to find the best way to solve the problem.
