Talk about a difficult patient you had to work with during your residency training. What made the situation difficult, and how did you handle it?
Providing point of care ultrasounds will put you face-to-face with patients wherever they are being treated. At some point during your Ultrasound Fellowship training, you will likely face a difficult patient. Your interviewers want to hear about your ability to assess a difficult situation with a patient and resolve it calmly and safely.
"Last year during residency training, I had a patient who was visibly upset about the potential co-pay they would likely incur because of the service we provided. He was angry with me and demanded to know why the costs of emergency care were so high. While remaining calm, I explained to him that his current condition needed to be diagnosed and treated and stressed that his health was of utmost importance. After he calmed down a bit, I explained that our hospital had a financial services office, and he was more than welcome to speak with a representative following his exam. He thanked me for the information."
Talk about a time you experienced a difficult patient and explain how you handled it. Describe how you kept a calm demeanor and kept the needs of the patient in mind, even though they put you in a difficult situation. Be sure to discuss the positive conclusion of the situation.
