"I believe if we think about it, each of us could remember at least one disagreement with a friend or co-worker. Although I consider myself to be pretty easy-going, I am also very passionate about my patients and the care that they receive. I have been aware of disagreements between other co-workers, but really like to think of myself as more of a peacekeeper. I feel like professional people should be able to discuss things logically and come to an agreement that is satisfactory for everyone involved."

"I am a pretty easy-going person and do my best to avoid conflict. Like anyone else, I am sure there have been times that a co-worker and I have had a difference of opinion, but there has never been an instance that the disagreement was something that would have interfere with my work."

"I think the most common disagreement between myself and others have involved our personal feelings about how healthcare should be carried out. However, I have learned, as have most of the people that I have worked with, that while our opinions are important, plans of care are designated by strict guidelines and with the input of everyone on the care team as well as the patient. Learning to respect those guidelines and patient wishes usually resolves issues that arise."

"I usually try to be the peacekeeper however I think everyone encounters disagreement or confrontation at some point in their career. I previously had a disagreement with my charge nurse regarding a daily nursing assignment. It had been my third shift in a row and I had been given a completely new assignment from the previous days even though all of my previous patients were still on the unit. I asked the charge nurse if I may speak with her and I quickly and privately exampled my concerns. She validated my concerns and was able to share with me how she determined the nursing assignment for the day. In her doing this I was able to learn that there had been some changes in the patients' status over the night and that if I had kept the same nursing assignment it would have been much heavier than it was the previous two days and not the safety option. This was very helpful for me to understand and it showed me the importance of communicating well with all members of my team."