How would you describe your verbal and written communication skills?

"I would describe my communication skills as excellent. I work very hard to ensure I speak to my patients in terms they can understand. Medical terminology can be quite confusing for those not in the medical field. After explaining something to a patient or family member, I have them repeat what I said to ensure they are clear on what I told them. I ask them if they have questions, I actively listen, and I am great at reading body language. My written communication skills are exceptional, as well."