When have you demonstrated a great deal of patience in the work place?

"I recall a patient that would constantly complain about her lack of progress yet it was apparent that she was not doing any of the stretches and exercise recommended to her by the OT. This went on for weeks and I had to smile and nod, letting the OT take the lead in convincing her that doing these exercises would help. It's difficult at times to help people in recovery when they don't want to do the work to help themselves. That, in my opinion, takes a lot of patience to deal with."