Give an example of a time when you implemented a policy or procedure that improved a process.

"When I was accounting manager at XYZ Corp, I implemented a procedure that required my team to follow a uniform checklist during each monthly close. I would only review each team member's work after they completed the checklist. By following the checklist, the team members self-reviewed their work and caught mistakes before I performed my review. We estimated that this resulted in five hours being saved each month, which could then be used for higher priority work."