When have you taken an existing process and used your own creativity to make it better?

"There are so many great business practices out there that there is not always a need to reinvent the wheel. I took a "

"I do not go into a position looking to make changes for the sake of change but, as an executive assistant, I do monitor processes and look for ways to improve efficiency and reduce costs. Recently I switched us to Google calendar so that we could more easily share our time and availability. It was a small tweak, but it changed the game for the executive and me."

"We used to have a 'returns binder' where we had to track all customer returns by hand and then fax the sheet to the head office every Saturday. I felt it was an ancient process so I created Google form that we could email instead. The process was so helpful that my head office incorporated it into every store."

"In sales, very few processes are evergreen so great sales professionals are often looking for ways to make a sale happen faster, smoother, or better. I decided to move my call tracking sheet to my phone and download it into Evernote so that I had it with me, even when I wasn't in the office. If I am stuck at a red light, I will try to handsfree call a client from the list. There is no waking opportunity that I want to miss!"

"The math textbook provided to me to work out of when I started teaching in this district was incredibly outdated. The photos were from the 1980's and the language used were examples that kids these day's didn't understand. I mean, what is a typewriter, right?! I found an excellent online resource where I could use free worksheets and popular videos. The kids respond much better to this tool."

"In marketing, we are always changing processes. I recently changed our morning storyboarding sessions to be verbal downloads where we could talk about our weekends, what the highlights were, and why. I find that my team can be even more creative when they feel a connection with each other. They are less inhibited."

Are you given the creative freedom to improve existing processes? Talk to the interviewer about your ability to take an existing process and develop it creatively. If you do not have a work-related example, think back to your time in school.

"Last month my supervisor asked me to take our existing sales training package and improve it. My goal was to make the system more engaging for recruits. Once we implemented my ideas, we increased our new trainee retention rate by 16%. I was quite proud of what my creativity could do!"

Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.