When have you created a new product or service?
"I am newer to my career as an administrative assistant and have not yet found myself comfortable enough to offer a new service idea. I am creative minded, though! As an avid nature lover and lover of cooking, I was tired of carrying all of my cooking tools and equipment in and out of camping sites. I created a Camping Kitchen Kit to hold cooking and serving for up to six people. It is an easy to carry bag that makes life much easier!"
"Growing up, a lot of my neighbors had pets. I started a neighborhood dog walking, sitting, and vacation service in high school. It was highly lucrative in the summer. I made some money and helped my neighbors enjoy their vacations. I think this was when my parent knew I was gearing up for a career in sales come adulthood!"
"I created a Facebook group recently, geared solely to swap clothing. It's a closed group for those interested in specific brands. So far we have over 200 local members!"
"I recently created a Twitter account for my class so that parents could follow along with us throughout the day, and interact with their kids. We post funny pictures, tweet shout-outs to the parents, and ask questions to educational influencers. It's been a great way to blend education with technology. The kids love it."
"I create new services and product ideas every day! As a content marketer, my brain never sleeps. I am always generating ideas to use now, or in the future."
"I created a new service manual for our team, in PDF form, which had infographic styling. Making it easy to read meant that my production team paid better attention to the content inside. I am now working on a manual for our QA team."
Using your creative mind, have you ever introduced an employer to a new product or service opportunity? Talk to the interviewer about a time when you have created a new product or service. If you have not created a new product or service, perhaps you have had a great idea that you presented. You can use an example from school as well if you have just started your career.
"In my previous role I was fortunate enough to introduce my company to the idea of a gold level service where, in addition to our general customer service, we added on additional options. Our customer base responded very positively, and we kept the program running for a few years."
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Anonymous Answer
When I moved to the new location, The fitting appointments had to be made after the item arrived. On my arrival I changed that procedure so that patients would get a fitting appointment before the end of evaluation appointments. As a result, patients were serviced and fitted much sooner, with 4-5 weeks as opposed to nearly previously routine 7-8 weeks. Our vendors understand that we are working on three weeks turn-around period.
Mary's Feedback
Great response! Clearly articulating the results (reduction in timeline) is important for interviewers to understand your accomplishments.
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