Practice 20 Communication interview questions covering verbal skills, active listening, and conflict resolution.
Question 5 of 20
Manager
Sales
Admin
Teacher
Retail
Marketing
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"We recently rolled out a large organizational change. I took a very transparent approach to communication throughout the process. I asked the team for feedback and buy-in, early in the process. We discussed some scenarios on what to expect. When the time came to roll out the change, there was minimal surprise with the new process. It was a success!"

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"My communication skills make me very successful in sales. My clear communication style has greatly benefited my team and employer because it helps me to exceed performance targets consistently. When one person succeeds, the whole team benefits."

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"As an administrative assistant, I am expected to pave the way for clear communication in the office. My ability to make timely and clear announcements positively helped our merger go more smoothly."

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"Last year a fellow teacher and I were asked to share a Grade 3/4 split class. To make this change seamless, we created a communication plan that included meeting once per week to review any hiccups. The entire faculty and our students benefitted from our ability to communicate well."

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"Our store recently went through a major renovation, and our sales team split into other locations during the reno project. I kept my team in the loop through group messaging, and we also met once per week for a drink and to discuss work. Keeping this level of camaraderie helped me to retain my team until we could be back to our location again."

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I felt that some of the information our client was giving us was forced and repetitive. I asked my team to re-send the client intake form and to book a call with the director so that we could do a deeper dive into their needs before beginning their project. The discovery meeting was incredibly helpful and saved my team a great amount of potentially wasted hours."

Ryan Brown created and launched MockQuestions in 2008.
The interviewer would like to know how your communication skills have benefited your team in the past. Strong communication skills are required to be an active leader. How have your communication skills helped your team in the past?
If you are struggling to come up with an answer to this question, here are a few examples that should turn the gears and help you think of a time when you communicated a message that benefited your co-workers.
- Maybe you were the first to hear of new corporate policy, and you alerted your co-workers to the new changes.
- Perhaps you created an efficient way to streamline a process, and you informed your team about this.
- Maybe you found a new product or service that had a benefit to your organization.
- Perhaps you realized an error in a project, and you alerted everyone of this before it became a significant problem.

Ryan Brown created and launched MockQuestions in 2008.
"My team is made up of great communicators whom I have trained to take every piece of information and break it down to the simplest factor. This approach has greatly reduced in-house issues related to communication."
Anonymous Answer
There was a time when I had to communicate to my colleagues the process of work orders and coordination among the men at the shop. After a few informational sessions, the men worked within that structure and were more successful having boundaries to follow.

Kevin's Feedback
Although this is a great example, beware of generalizing when it comes to gender. It's something many candidates do, not on purpose, but it can affect the interview outcome. I have reworded, below.
“There was a time when I had to communicate with my colleagues the process of work orders in coordination with the service team in our shop. After setting up those boundaries through a few informational sessions, the service team’s workflow improved working within that structure and were more successful working with my collegues in this improved work order process.”
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Written by Rachelle Enns
20 Questions & Answers • Communication

By Rachelle

By Rachelle