What do you know about the Soho House guest loyalty program?
Most hotels will have guest loyalty, or rewards programs, for regular customers. There are often different programs available for personal, and business customers, and even corporate accounts. Before your interview, visit the Soho House website and take note of the various offerings available to their most loyal customers. Talk to the interviewer about the perks and benefits that you noticed. With enthusiasm, you could also discuss the perks that excited you most.
Many hotel loyalty programs include:
- Higher service levels on-site
- Preferred availability and priority waitlisting during peak times
- Discounts on spa bookings
- Invitations to exclusive events
"I was most impressed with the loyalty rewards and generous discounts offered by Soho House when it came to the luxury spa services. I know that if I traveled as frequently as many of your guests do, I would greatly appreciate an offer of a spa discount to help me get some rest."
"I researched online and saw a brief description of the loyalty program at Soho House such as exclusive events, a club level with complimentary beverages and snacks, and also discounts on some of the luxury service. I would love to learn more in detail, when it comes to how guests qualify, for example."
