We pride ourselves on teamwork here at Societe Generale and this role in Client Services relies on teamwork. What are the top qualities you would bring to a team based atmosphere here?
At the heart of this question falls your interviewers need to determine how well you will work with others on the team at Societe Generale. You will be working with high level advisors and managers that are under a lot of pressure to perform in their jobs and your communications with them will either alleviate some of that stress or add to it. To ensure that your interviewer walks away from your conversation knowing that you are a team player that keeps the end goals of the company in mind, focus your answer on your effective communication skills, your knowledge of everyone's role on the team and your knowledge of what your role on the team will be.
"As with any team that I have worked on in the past, my priority is knowing that everyone has an important piece in the overall success of the team. In customer service, this is knowing who to contact with the right questions and who to guide customers to when needed. This ensures that our work is done efficiently on our end of things and that our customers are handled efficiently and effectively. If hired here at Societe Generale, my first goal would be to get to know everyone on the team that I would work with, what their roles are and how to best communicate with them."
