Kiewit Corporation Mock Interview

Practice 31 Kiewit Corporation interview questions covering project execution, safety culture, and engineering leadership.

Question 20 of 31

Tell me about a time you handled an incredibly difficult client. How did you come to a resolution with this person?

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Michelle Clark

Keep your answer simple and precise. Stay away from long drawn out stories. Briefly, describe a time when you resolved a customer service issue. Highlight your ability to remain patient and rational.

Michelle Clark

"Just last week, a customer called our team because he was unhappy with a particular design we were creating for him. I talked him through the strategic brief and reassured him that we would modify the design if it were truly off-strategy before finalizing the project. We spoke further and, in the end, he was feeling uncomfortable not being a part of the decision-making every step of the way. With any customer complaint I remain patient, listen to their concerns, and reassure the customer we would do anything within reason to satisfy their requests."

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31Kiewit Corporation Interview Questions & Answers

1.At Kiewit Corporation we prefer to hire individuals invested in their professional development. Walk me through any industry related coursework you have completed.

2.At Kiewit Corporation we put a lot of pride into the core value of Jobs Done Well. What else can you tell me about Kiewit's core values?

3.Do you have experience in determining labor requirements on large-scale construction projects?

4.Tell me about any experience you may have in overseeing the performance of other contractors.

5.At Kiewit Corporation we put the safety of our employees first. How familiar are you when it comes to construction safety standards?

6.Tell me about your experience with ordering and overseeing the delivery of engineering/construction related materials and equipment.

7.At Kiewit Corporation we know that efficiency is directly related to profitability. How do you accurately assess the progress of each project you manage?

8.Have you ever had to terminate an employee? What was the reason for their termination?

9.In your opinion, what are the top 3 qualities every engineering/construction professional should possess?

10.Do you ever use your sense of humor to diffuse a situation at work?

11.Why is it so important for Kiewit to comply with significant regulatory requirements that apply to the company's business and operations?

12.What type of work environment do you dislike working in?

13.Do you feel performance should be rewarded over experience?

14.Tell me a little about the markets Kiewit serves and why they are essential.

15.Tell me about a time when you effectively delegated tasks.

16.How do you believe you would exemplify Kiewit's core values of people, integrity, excellence and stewardship?

17.How do you successfully motivate your team?

18.How do you handle stress on the job?

19.What can you tell me about the engineering and foundation services Kiewit provides?

20.Tell me about a time you handled an incredibly difficult client. How did you come to a resolution with this person?

21.Have you progressed in your career as you have expected?

22.What are your salary expectations?

23.Tell me about the importance of the Kiewit Legacy Minority Scholarship.

24.What makes you a great problem solver?

25.What is your definition of hard work?

26.We are looking for strong team players to join Kiewit Corporation. What role do you usually take in team projects?

27.Kiewit Corporation is employee-owned. How do you feel about this?

28.Tell me about a time when you took the initiative to improve work related procedures.

29.Kiewit consistently ranks as one of the country's top contractors in the delivery of water and wastewater projects, according to Engineering News-Record. How important is this to the nation's infrastructure?