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EPAM Systems Interview
Questions

33 Questions and Answers by
Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.

Question 1 of 33

We are asking for 8 years of industry experience and you have just 5. Why do you think you are qualified for this position?

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EPAM Systems Interview Questions

  1. 1.

    We are asking for 8 years of industry experience and you have just 5. Why do you think you are qualified for this position?

      To many employers, the number of years' experience is flexible - so long as you have the results to show for the years that you do have. Talk to the interviewer about your major career successes. This question presents an opportunity to sell yourself. Make no apologies for your lack of years!

      Rachelle's Answer #1

      "Although I have five years' experience vs. eight years' experience I can do this job well. In my previous role, I was outperforming colleagues who had 12 years of experience. To me, it's all about drive and ability to be a quick study. I have all of these qualities and more."

      Rachelle's Answer #2

      "Along with my five years working in the IT industry, I have worked in related industries my entire career, such as telecommunications and securities. Also, I hope that my graduate degree gives me a little boost in experience over the required undergraduate degree."

  2. 2.

    Have you progressed in your career as you have expected?

      Career progression can be a touchy subject, especially if you feel that your career hasn't progressed as well as you would have liked. Talk to the interviewer about your career progression and what you would like to see in the future.

      Rachelle's Answer #1

      "Overall, my career has progressed a touch slower than I would have liked. I have held a couple of positions that didn't offer the growth and learning that I was expecting; however, I have bounced back nicely. I feel that this particular position would take my career exactly where it should be."

      Rachelle's Answer #2

      "I have been very intentional with my career moves and progression and am happy with the path that my career has taken me."

  3. 3.

    What are your salary expectations?

      The best way to discuss your salary expectations is to use your current earnings as an example. Be open, and honest. Transparency is the best choice when salary based questions arise.

      Rachelle's Answer #1

      "Currently, I earn a base salary of $45,000 per year plus a potential 20% annual bonus. Last year my earnings were $52,000, and I would like to stay in the same range or slightly higher."

      Rachelle's Answer #2

      "I am currently making $100,000 per year with two bonus opportunities. I am looking for compensation that is aligned with the role and provides an opportunity for growth."

  4. 4.

    Walk me through your post-secondary education and how it will help you in your career with EPAM Systems.

      The interviewer will likely have an idea of your education background from your resume. What they are asking is for you to take a few minutes to bring the experience to life for them! You can talk about your major, or any special academic recognition you may have received. Discuss the strengths gained during your post-secondary training and how those skills will be used in your new position with EPAM Systems.

      Rachelle's Answer #1

      "I completed my Bachelor of Applied Technology from Carnegie Mellon University in 2004. During that time I specialized in Data Management and Analysis. I graduated with a 3.67 GPA, one of the top in my class. One of the biggest take-away's from my post-secondary experience was learning how to manage my time while working on multiple projects successfully. I perfected my multi-tasking skills and look forward to bringing those to work for EPAM Systems."

      Rachelle's Answer #2

      "Although I do not have formal post-secondary education, I have taken some courses in customer support, upselling, and a variety of software programs. I look forward to gaining even more knowledge in this role with EPAM Systems."

  5. 5.

    Tell me about your experience in the field of IT services.

      It is critical that you study the job description before your interview. When the interviewer asks this question be sure to highlight the related experience that you bring.

      Rachelle's Answer #1

      "I bring all of the experience that you are looking for in filling this position. In addition to being an expert user in SAP, I also bring five years' experience in desk side support and as a bilingual IT support agent."

      Rachelle's Answer #2

      "I have eight years of industry experience with Company ABC and XYZ. Both experiences taught me a great deal about IT, and I am excited to continue my career in this industry with your organization."

  6. 6.

    Give me an example of a time when you had to be extra diligent in order to meet a deadline.

      Are you determined to complete your tasks on time or do you frequently miss deadlines? Talk to the interviewer about your ability to act diligently on the job.

      Rachelle's Answer #1

      "Last month I had a client who made a lot of additional and last minute changes to our project. Despite the changes, our deadline remained the same. Our project lead was becoming increasingly stressed that we would not meet our deadline so I agreed to stay late three nights that week to ensure that all expectations were met."

      Rachelle's Answer #2

      "I am always diligent when it comes to deadlines. However, once I remember having an abnormally large order from a regular client once. I was a little stressed about making sure it was perfect, but I was confident, and we met our deadline with no issue."

  7. 7.

    Tell me something about yourself that I wouldn't know from reading your resume.

      The interviewer would like to get to know you apart from what is on your resume. You are indeed not obligated to discuss personal matters such as your kids, or relationship status, for instance. Stick with a couple of fun facts to show the interviewer that you are a real person, too. Your answer should be unique so that you are a memorable candidate!

      Focus on unique non-work related skills or hobbies. For example, you might share that you enjoy beat-boxing or making origami swans. Be prepared for the interviewer to stop you and ask you to perform your skill on the spot when it's possible! (This will make you unforgettable!)

      Rachelle's Answer #1

      "I am an avid marathon runner and have traveled to 10 countries in the last eight years to compete in a variety of races. I am a competitive individual and enjoy keeping fit."

      Rachelle's Answer #2

      "I am bilingual in Spanish and have some proficiency in French and Italian, too. I also am a huge Harry Potter fan and could pretty much quote each book to you."

  8. 8.

    Describe to me your ideal employer.

      A job search isn't just a one-sided hunt. You must also feel as though this is a good fit for yourself. Tell the interviewer what your ideal employer looks like. Be specific and be sure to keep the conversation positive. Avoid speaking poorly of any previous managers or organizations.

      Rachelle's Answer #1

      "My ideal employer is one that brings charisma and passion to their work. I work best with organizations who have a penchant for learning and promote their employees based on performance."

      Rachelle's Answer #2

      "Here are some other ways you could describe a great employer. A great employer will:

      - Pause to have fun now and then but also know when to be serious
      - Treat everyone fairly, and equally
      - Offer rewards for great work
      - Offer a continually challenging environment
      - Offer flexibility and understands that personal situations come up from time to time
      - Encourage a collaborative workplace"

  9. 9.

    When you suffer a setback, how does that emotionally affect you and your work?

      Everyone handles the stress and disappointment of setbacks differently. Discuss with the interviewer how you typically cope with delays in the workplace.

      Rachelle's Answer #1

      "Experiencing a setback is always disappointing, and can be a bit disheartening, but I understand that it happens from time to time. If I experience a major setback, I will take a few moments to debrief with my manager and discuss what I could have done differently. Then, I move on!"

      Rachelle's Answer #2

      "Setbacks happen for a reason, and they do not affect me emotionally in the least. I am a very pragmatic thinker and stay focused despite the challenges that come my way."

  10. 10.

    Would you say you are a better verbal or written communicator?

      In which manner do you prefer to communicate - written or verbal? Discuss your preference with the interviewer and support your answer.

      Rachelle's Answer #1

      "I prefer verbal communication because I feel that with written communication, a lot can be misread due to lack of tone, fluctuation, expression and body language. I will always choose a face to face conversation whenever possible."

      Rachelle's Answer #2

      "I like to leverage both methods of communications when dealing in business. Sometimes, situations call for verbal communications and other times, written. As a rule of thumb, I tend to practice verbal communications, with written follow up. Utilizing multiple methods creates repetition and therefore, change."

  11. 11.

    At EPAM Systems we have detailed procedures in place for client technical support. What would you do if those procedures did not appear to be working?

      The interviewer would like to understand how you handle high-pressure situations and unexpected difficulties in the workplace. Discuss the steps you would take if this situation happened to you.

      Rachelle's Answer #1

      "It is important to always have procedures in place, but I understand that sometimes those procedures do not encompass all client needs. If I came across a situation like this, I would rely on my knowledge and experience to troubleshoot and find a solution. If I did not have the answer, I would then ask for help from my supervisor or a colleague. It is important to stay calm in situations like these, so the client remains confident in our capabilities. I would never tell a client that I didn't have an answer. 'I will find out' is always the best answer."

      Rachelle's Answer #2

      "I do not mind going slightly off script if needed. There are sometimes extenuating circumstances where the process does not necessarily work. I will gain permission from my employer if it's a bigger concern than usual since I still want to follow the procedure as much as possible."

  12. 12.

    At EPAM Systems we seek to hire those with a passion for the IT industry. How do you stay up to date on industry changes and current events?

      Being up to date on industry terms, trends, and news is critical in a fast-moving industry such as IT and IT services. The interviewer would like to know that you have a genuine interest in their industry. Speak briefly about the ways you stay up to date on the industry changes and current events by referring to specific sources. You can also ask the interviewer about their favorite resources.

      Rachelle's Answer #1

      "This industry is ever-changing, and I have a true and keen interest in keeping up-to-date on those changes. I regularly read a couple of great online publications including PC Mag and Wired. Do you have any recommendations for great resources?"

      Rachelle's Answer #2

      "My current employer sends a daily email with the company and industry updates. This update is beneficial and, I am sure to read it thoroughly every day. I also have Google alerts set up so that I am up to date on new trends and happenings in the industry."

  13. 13.

    We put a great deal of pride in our customer service at EPAM Systems. How will you contribute to our high customer service standards?

      Before your interview, it's a great idea to spend time researching EPAM Systems reviews, their online presence, and their website. Take note of recurring keywords when it comes to their customer service standards. What are their clients saying? Speak confidently about how you plan to uphold their strong customer service standards if hired.

      Rachelle's Answer #1

      "Your customers have a strong voice, and I noticed a consistent theme in your online reviews and presence. The theme was that you offer friendly, fast, and easy to understand service. I plan to contribute to this by learning my role quickly and continuing to be an approachable and helpful point of contact for the customers who need us."

      Rachelle's Answer #2

      "I will contribute to your high customer service standards by offering a listening ear and ensuring that I fully understand your products and services. The more I know, the more I will be able to offer your client base."

  14. 14.

    EPAM Systems seeks to hire those with above average communication skills. Describe your communication style to me.

      The interviewer wants to know that your communication style will fit in with the culture they have worked on creating at EPAM Systems. When clients seek the help of EPAM Systems, they do so with certain expectations. Convince the interviewer that your communication style will meet those expectations. It's best to give a few unique keywords when discussing your communication style. Also be sure to compliment EPAM Systems on their communication efforts.

      Rachelle's Answer #1

      "I have been a client of EPAM Systems in the past and can truly say that positive communication with your clients is what makes you the most popular choice in the area. I am confident that my communication skills will work well here because my focus always remains on simple solutions, easy to understand language, and a friendly tone."

      Rachelle's Answer #2

      "Here are some additional words to describe your communication style:

      - Energetic
      - Lively
      - Articulate
      - Eloquent
      - Informal
      - Formal
      - Succinct"

  15. 15.

    Our industry is a competitive one. Why do you specifically want to work for EPAM Systems?

      The interviewer wants to know that you have a keen interest in working for EPAM Systems. You should enter the interview prepared to discuss why they stand out as the top employment option, among their competitors. Talk about what you feel EPAM Systems is doing right and how their values and opportunities align with your career goals and employment needs.

      Rachelle's Answer #1

      "I understand that EPAM Systems has some strong competitors but when I was researching new employment opportunities, your company always seemed to have the most positive message. I also know a couple of people who have worked with EPAM Systems and they had only great things to say about your compensation, culture, and growth opportunities."

      Rachelle's Answer #2

      "I feel that EPAM Systems would nurture my desire for growth and prepare me with the appropriate training to support that growth."

  16. 16.

    At EPAM Systems we deal with sensitive and confidential client information. Are you willing to complete a full background check?

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  17. 17.

    At EPAM Systems we believe in continued education of our employees. If you could take a course or workshop on any topic, what would you choose?

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  18. 18.

    What are your thoughts on web-based, click to chat support solutions?

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  19. 19.

    What questions do you have for me about EPAM Systems?

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  20. 20.

    Would you be willing to work over 40 hours a week?

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  21. 21.

    What part of this career brings you the most stress?

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  22. 22.

    How do you make tough decisions knowing they will affect your entire team?

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  23. 23.

    What characteristics or events have contributed towards your success as a leader?

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  24. 24.

    How do you evaluate success among your team members?

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  25. 25.

    Have you ever broken a confidentiality agreement?

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  26. 26.

    Do you always double check or proofread your work?

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  27. 27.

    When have you had to change a major component of your project due to new information being presented?

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  28. 28.

    How would your most recent manager describe you?

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  29. 29.

    When have you worked amongst a diverse group of people?

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  30. 30.

    What type of manager brings out the best in you?

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  31. 31.

    Why is this job with EPAM Systems right for you, at this time in your career?

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  32. 32.

    What decisions did you routinely make in your last position?

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  33. 33.

    If you were hired today, what would you accomplish first?

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