QUESTION 3 OF 30

Have you personally used the services of CenterPoint Energy Inc.? If so, what was your overall experience?

The interviewer would like to know if you have had the pleasure of experiencing the products/services of CenterPoint Energy Inc. first hand. You should always have some personal experience with the company before going to your first interview. If you are not a customer of CenterPoint Energy Inc. then perhaps you could call their office to inquire about their utility services. This way, you can comment on the customer service that you received. Big or small, be prepared to say YES - you have experienced CenterPoint Energy Inc. first hand.

"I have been a customer of CenterPoint Energy Inc. for three years now. My experience has been a positive one. I specifically recall last year when my invoice was incorrect. I called the customer service line, and the representative was helpful and friendly. I have recommended CenterPoint Energy Inc. to my friends and family in the past."

"I have not been a direct customer of CenterPoint Energy Inc.; however, I did call into your customer service department a couple of weeks ago to discuss the possibility of changing my services over to you. Unfortunately, I am on a contract with one of your competitors until the end of November. My experience with CenterPoint Energy Inc. was great so I will be switching over to you as soon as I am able."

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CenterPoint Energy Mock Interview

Have you personally used the services of CenterPoint Energy Inc.? If so, what was your overall experience?

Unlock all 30 CenterPoint Energy Inc. questions

30 CenterPoint Energy Inc. Interview Questions & Answers