We want our volunteers to come to us with creative ideas. Tell me about a time when you took a creative approach to solving a problem.

"I like thinking outside the box. I was once tasked with better tracking our inventory to make sure small parts, like nuts and bolts, were ordered on time and not too early causing a surplus. I spent time counting how many screws were in a full bin vs. avg how many we used per day. I then took a piece of red electrical tape and made a line on the bin that would give us a rough estimate of a week's worth of screws left, enough time to order and receive some more. A simple and free solution."

The interviewer wants to see that you are capable of creative solutions to everyday problems. Think of a time when you had an unexpected suggestion in the workplace. Non-profit organizations love to hire candidates who are innovative, and able to implement their ideas. Focus more on your creative approach, rather than the problem itself.

"Our company canceled this year's annual holiday party due to budget cuts. Everyone was disappointed because it's a fun way to get to know your teammates on a different level. I decided to take my team out, on my dime, because it is a significant way to build engagement and excitement. They appreciated the gesture, and I was happy with how well they performed in the weeks to come."