Provide an example of a time when you assisted a customer with a special need, or alternatively how you would assist such a customer.

Tell the interviewer about such experience, if you have any, in any position, i.e., a position as Usher or a position with a different title yet similar duties. Should you not have experience with a customer with a special need, answer by mentioning you effectively will be able to handle such a situation, and why will you be successful.