25Reservations Agent Interview Questions
1.What company do you want to work for?
2.Why are you the best candidate for us?
3.How are your communication skills?
4.How would you define good customer service?
5.Are you efficient with your time?
6.How do you deal with difficult customers?
7.How well do you handle criticism?
8.How well do you perform under pressure?
9.How do you handle stressful situations?
10.What are your career goals?
11.What are your greatest weaknesses?
12.What are your greatest strengths?
13.Where do you see yourself in 5 years?
14.Do you have any experience in the airline industry?
15.How do you plan on becoming a better Reservations Agent?
16.What personal characteristics do you think add to your overall effectiveness?
17.Could you tell me a little bit about your computer skills?
18.Tell me about a time when you had to defend an idea to your boss or someone else in an authoritative position.
19.Tell us about a time when you had to analyze information and make a recommendation. What kind of thought process did you go through? What was your reasoning behind your decision?
20.What was the most useful criticism you ever received?
21.What do you know about our company?
22.If hired, how do you intend on making a difference with our company?
23.What has been your biggest professional disappointment/achievement so far?
24.How do you handle difficult customers?
25.How would your former employer describe you?