"My biggest cost saving measure comes regarding productivity on my team. I was able to craft email copy that I saved as a template and could send out a dozen emails at a time, all personalized, to targeted audiences to set appointments. I was able to do this multiple times per day, while also making calls, and doubled my productivity. I shared this tactic with the team and saw it implemented across the board. While I was not in a managerial role, I was able to roughly double productivity, thereby preventing the need for new hires and surpassing our financial targets for KPIs and financial metrics."