How will you earn the trust of your coworkers?

"Trust is something you earn over time with people. Trust happens when people deliver on doing what they say they will do. I take the approach of underpromising and overdelivering to accelerate the trust process. I will lead by example and be transparent in my communications. With strong trust, teams can accomplish great things together."

Workplace relationships are essential to nurture. Talk to the interviewer about how you plan to earn the trust of your new coworkers should you be offered the position. The interviewer would like to know how you can win your new coworkers over. Some examples of how to earn the trust of your coworkers include:- Treat everyone the same, regardless of their job title - Do not complain about your job to your coworkers - Reach out to new employees and make them feel comfortable - Own up to your mistakes and fix them

Focus on giving examples from your past. Describe how you earned the trust of your coworkers by getting to know them and their families, keeping your word when you say you are going to do something, lending a hand when others need help, or covering a coworker's shift when they have a family emergency.

Avoid saying that you do not feel the need to earn the trust of your coworkers. If you do not feel like earning the trust of your new coworkers, the interviewer will determine you are a challenging person to work with and will pass you over for another candidate.

How do you handle a dispute with a coworker or supervisor?

"Over the years, I have found the involved parties can fix all conflicts with honest, open communication. When both parties can explain why they are bothered by something and decide how to handle the situation maturely, it seems less conflict will happen in the future. Most conflicts are simply a misunderstanding or lack of communication."

It is not uncommon for coworkers or supervisors to have a dispute or disagreement with someone they work with. The interviewer knows this and wants to see how you have handled disputes in the past. How you respond gives the interviewer insight into your problem-solving, communication, and conflict resolution skills, which are essential skills to possess as an HR Generalist.

Focus on giving a detailed explanation of how you handled a past disagreement with a supervisor or coworker. You do not necessarily need to describe the reason for the dispute, just how you dealt with it. The interviewer wants to hear that you dealt with the conflict privately, calmly, and professionally and that there was a resolution.

You do not want to say that you avoid or ignore disagreements or get angry when a dispute arises in the workplace. The interviewer does not want to hear that you lack conflict resolution and communication skills. You also want to avoid speaking poorly of the person you had the dispute with or placing the blame solely on the other individual. You need to be responsible and recognize your part in the conflict.

How well do you handle customer complaints against an employee?

"I have some training in customer resolution management and professionally handling customer complaints. I would rate my skills in this area a 9/10. I am confident in my ability to create a resolution with a customer who is not happy with an employee or the service the employee provided them."

Addressing customer complaints against an employee is an essential part of working in human resources, and the interviewer wants to hear that you are okay talking through a customer's complaint. Start by telling the interviewer that you do not mind addressing customer complaints, and you recognize that most customers have good intentions when coming forth with a complaint. Tell the interviewer that you take time to listen to everything the customer has to say first to ensure you truly understand what they are upset about. Next, share that you make eye contact with the customer and sincerely apologize to them. Finally, be sure to mention that you offer to correct any mistakes made or take the appropriate action to rectify the situation, such as speaking with the employee and watching surveillance videos to see what happened. If you have training in customer dispute management, be sure to mention this as well.

Focus on describing how you remain calm and professional when handling a customer's complaint. Explain how you listen to the customer, communicate how you want to help them, and involve additional resources when the issue is above your training or experience.

Avoid saying you get angry with the customer, ignore them, or immediately take it out on the employee. While it is good to speak with the employee and get their side of the story, you do not want to immediately place blame on the employee. The interviewer wants to gain insight into your communication, conflict resolution, and problem-solving skills. If you cannot remain calm and professional, the interviewer may pass you over for another candidate.

How well do you work under pressure?

"I work very well under pressure. I can always remain calm and professional when faced with stressful situations. I find the best thing to do when there is a lot of pressure at work is to stay organized. I create a list, prioritize the most urgent assignments, and delegate work where I can. If I stay focused and know exactly what needs to be done, work stressors do not affect me."

As a Walgreens HR Generalist, you must work well under pressure. You will be responsible for maintaining appropriate staffing levels, managing a team, and coordinating with corporate departments. Situations will come up that add stress to a workday and you must be able to manage your stress for a successful outcome. The interviewer wants to hear that you work well under pressure and stay focused on your task.

Focus on giving an example of working under pressure related to your HR Generalist role. You might have had an employee you had to terminate because a coworker caught them stealing, or there might have been policy changes that made your company non-compliant with the labor or OSHA laws. Using the STAR method is an excellent way to formulate your response to this question. STAR stands for Situation, Task, Action, and Result. Briefly describe the situation, explain your role, the measures you took to solve the issues, and the outcome. The interviewer wants to hear that you can effectively work under pressure as an HR Generalist.

If you want to be considered for the position, you want to avoid saying you do not work well under pressure. HR Generalists need to be calm and focused on their work when faced with stressful situations.

How would you describe your communication skills?

"I have solid communication skills and feel this skill is one of my greatest strengths. I took two years of communications courses in college and have honed my verbal and written communication skills over the years. I have a letter of recommendation from my previous employer highlighting these skills and have a copy if you would like to see it."

The interviewer asks this question to see that you have the solid oral and written communication skills required for HR Generalist positions. The interviewer wants to hear that you have the necessary communication skills for the role. Your job duties will include interviewing candidates, recommending disciplinary measures, conducting exit interviews, controlling personnel training, and attending facility meetings. You will also recommend terminations and must have excellent documentation skills.

Focus on describing your written and oral communication skills. If you have a former supervisor who commented on your excellent communication skills in a letter of recommendation or performance review, use their description in your response. The interviewer wants to know that you can speak clearly with others while properly documenting reports and other forms of written communications.

Avoid saying your communication skills could use improvement. The interviewer will pass you over for another candidate if you have poor communication skills. If you need to strengthen your communication skills, you might want to enroll in a leadership course, public speaking class, read a book, or watch a video on improving your communication skills.

Give me an example of a time when you had to be extra diligent in order to meet a deadline.

"I am always diligent when it comes to deadlines. I am organized and prioritize tasks to meet every deadline with ease. I recently had a situation where my supervisor asked me to prepare a company newsletter. She originally gave me three days to prepare the newsletter but moved the deadline to one day for an unspecified reason. I stayed up until two in the morning working on the newsletter to meet the deadline, which I did."

Talk to the interviewer about your ability to act diligently on the job. The interviewer would like to know that you are a responsible individual regarding work-related deadlines. They want to hear if you are determined to complete your tasks on time or if you frequently miss the mark.

Focus on providing a work-related example when you had to be extra diligent to meet a deadline. The interviewer wants to hear that you are organized and manage your time well to complete your tasks. When you are a diligent employee, it shows you are a responsible team player that puts the company's needs first.

You want to avoid not having an example to provide. If you have not been pressured to meet a deadline, tell the interviewer you have not been required to complete a work deadline but you can give an example from school. You may have had a paper or project due in a short amount of time and you either missed participating in an activity or stayed up late to complete it.

Why do you want to work for Walgreens?

"I want to work for Walgreens because it has been a family icon since I was a little girl. Every Saturday, I remember going to Walgreens with my grandmother to get her prescription, and she would buy me a treat. The staff was always so friendly, and they became like family to us. I know others feel the same way since Walgreens is consistently in the top five pharmacies for customer service and satisfaction. I want to be a part of providing excellent customer service with a company that has the same values as I do, and I am excited for the opportunity to interview for this position."

The interviewer wants to understand why you chose Walgreens over other companies to work for. They want to see that you have done your research and can give solid reasons for choosing Walgreens. Respond with enthusiasm and passion in your voice to show the interviewer you are excited about the opportunity to work for their company.

Focus on showing the interviewer you have done your homework. Review the company website, online reviews, and job description so you can give unique reasons why you want to work for Walgreens. For example, suppose you review the job description and find specific duties you would be responsible for if hired. Then, when you mention those particular duties in your interview, the interviewer will see you were diligent in reading the job description and show attention to detail.

Avoid giving a generic answer in your response. If you say that you want to work for Walgreens because it seems like a great place to work, that could apply to many other companies. Instead, when you say that you want to work for Walgreens because it has a consistent 4-star rating and is in the top five rated pharmacies for customer satisfaction, it shows the interviewer you have done your research.

This concludes our interview. Do you have any questions for me?

"Thank you for asking. Yes, I do have a couple of questions. First, when would you like to have this position filled? And second, are there any required qualifications you do not see on my resume?"

The interviewer wants to make sure that all of your questions about the company or job role are answered during the interview. It is best to ask at least a question or two, showing the interviewer your eagerness to learn all you can. Of course, you want to review the job announcement and research the company beforehand so you are not asking questions that could be found during your research.

Focus on asking questions specific to the role you are interviewing for or the company culture and work environment. Examples of good questions are asking the interviewer how you performed in the interview or if you need to clarify anything, asking what the interviewer likes most about working for Walgreens, or if they have any hesitancy about hiring you.

Avoid asking questions about salary or benefits. The salary and benefits package is often listed on the job announcement or discussed with Human Resources when offered the position. If you ask about money or the benefits package, it makes the interviewer think you are most interested in the monetary aspect of the job. Of course, it is perfectly acceptable to talk about the salary or benefits if the interviewer asks about your salary expectations. However, you do not want to bring it up yourself.

What is your greatest weakness, and what are you doing to improve?

"My greatest weakness as an HR Generalist is my typing speed. I can type 40 words per minute, which is average. However, my goal is to get to 60 words per minute. I signed up for an online typing course and started one week ago. The course outline says that I can go from amateur to pro in thirty days, spending one hour a day practicing. My goal is to be at 60 words per minute in the next thirty days."

The interviewer wants to hear about your greatest weakness as an HR Generalist to see that you are self-aware and can identify an area that needs improvement. When you admit you have a deficiency in a particular aspect of your profession and take steps to improve, it shows the interviewer that you are motivated and inspired to grow professionally.

Focus on a weakness related to your profession, but not one that is an essential job duty. For example, suppose you say your weakness is your verbal communication skills. In that case, the interviewer may pass you over for another candidate since that skill is an essential part of being an excellent HR Generalist.

Avoid describing a weakness that is a crucial responsibility as an HR Generalist or one that is not work-related. The interviewer wants to hear what weakness in your profession you have identified and how you plan to improve.

How do you expect to make a difference at Walgreens?

"I expect to make a difference at Walgreens by bringing my ten years of exceptional communication and interpersonal skills to your company and providing the service you expect from your team members. I always come to work with a smile and a positive attitude, which always rubs off on those around me."

The interviewer wants to hear that you are looking forward to working at Walgreens and have thought about how you can make a positive impact while working there. Think about what kind of impact you could make. Possible things that come to mind are: - Creating a favorable environment for employees by smiling, asking them how their day is going, and providing them with a listening ear - Building business relationships with your coworkers so everyone looks forward to coming to work each day - By being the place where employee retention increases due to the positive work environmentWhatever comes to mind that you are passionate about, please share it with the interviewer!

Focus on describing the unique qualities and traits you will bring to Walgreens if hired. You can tell the interviewer about your excellent communication and interpersonal skills, positive attitude, and willingness to help customers and coworkers alike. Let the interviewer know how you can benefit their company if hired.

Companies want to understand what benefits employees will bring to the company if hired. You want to avoid being humble when answering this question. Now is the time to sell yourself and let the interviewer know why they should hire you for the position.

Are you willing to work a flexible schedule rotating with 2nd and 3rd shifts?

"Yes, I saw that is a job requirement on your website, and I am willing to work a rotating schedule. I have worked a rotating schedule for the past five years and enjoy having a flexible schedule."

The Walgreens HR Generalist job requirements on their website state that the employee must be willing to work a rotating schedule alternating with 2nd and 3rd shifts. The interviewer wants to see that you understand that job requirement and are willing to be flexible with your schedule.

Focus on letting the interviewer know that you understand the requirement and are willing to work whatever schedule is needed for the role. The interviewer wants to hire an employee who accommodates the company's needs, showing you are a team player.

If you want to be considered for the position, you want to avoid saying that you cannot work a rotating schedule. If you cannot be flexible and accommodating, the interviewer will pass you over for another candidate.

After reading the job description, is there any aspect of the job where you would require training?

"I read the job description in its entirety, and the only aspect of the job where I would require training is on Walgreens policies and procedures. However, I assume that will be covered during the orientation. Other than that, I feel comfortable with all of the other job responsibilities listed."

The Walgreens HR Generalist position has many job responsibilities. The interviewer asks this question to see if you have read the job description in its entirety and if there is any area where you would require training. If there is something you are not familiar with, it is best to research the topic before your interview. That way, you can mention that you will require training in a specific area but you can let the interviewer know you are proactive and investigating how to do it yourself.

First, review the job description before your interview. Then, highlight any area that you feel you may need on-the-job training. Be honest with the interviewer if there is an aspect of the job you are not familiar with. The interviewer would rather you be truthful so they know how to proceed with training if hired for the position.

If there is a job duty you are unfamiliar with, avoid telling the interviewer that you feel comfortable with all the job duties listed in the job description. If hired, it will become apparent to the interviewer that you were not truthful in the interview, which will not look favorable for you.

After reading the job description, what do you like most about this position?

"There are many aspects of the job description that are appealing. I have worked in Human Resources for the past five years and love sharing my knowledge and experience with others. What I like most about this position is being in charge of training new employees and conducting annual performance evaluations. I also enjoy the annual reviews because it lets me show my staff how well they are doing and how much I appreciate their work."

The interviewer asks this question to see that you have read the job description in its entirety and determine what aspect of the role you like the most. The Walgreens HR Generalist job postings have many duties you will be asked to perform. The interviewer wants to know what you like the most to see where your strengths lie.

Focus on describing what you like most about the job and provide your reason why. For example, you might like that you will be responsible for training all new employees and providing regular performance evaluations. Tell the interviewer why this particular job duty excites you.

You want to avoid being unprepared to answer this question. If the interviewer feels that you did not read the job description, they will question your attention to detail and enthusiasm for this position.

What is your experience working in HR?

"I have seven years of experience working in human resources at the San Francisco Fire Department and two years of experience working as an HR Generalist at CVS. My job responsibilities included employee relations, staffing and selection, handling complaints, and working with Labor Relations. I was also responsible for conducting exit interviews, resolving grievances, and the termination of employees. I am very familiar with applying the knowledge of Employment, ADA, and OSHA laws. I look forward to the opportunity to bring my skills and expertise to your amazing company."

The interviewer asks this question to determine if you have the skills and experience they seek in an HR Generalist. On the job announcement, Walgreens will list their basic and preferred qualifications for the position. While the interviewer can read your application and resume, they want to hear from you what experience you have working in HR.

Focus on explaining how many years of experience you have and where you have previously worked. Describe your job responsibilities and how your skills and experience will benefit Walgreens if hired. If you have unique experiences or traits, be sure to highlight those in your response.

Avoid saying you have more experience working in HR than you do. The interviewer will call your references, and you do not want to be caught being untruthful.

Why did you pursue a career as an HR Generalist?

"I chose to pursue a career as an HR Generalist after working in the retail industry for five years. I was happy working as a cashier, but I found human resources intriguing. I asked the HR Generalist with our company if she enjoyed her job, asked specifics about their work, and inquired about how to pursue this profession. After speaking to the HR Generalist that day, I decided to go back to school and obtain my Bachelor's Degree in Human Resources."

The interviewer wants to hear your reasons for choosing this profession to understand what motivates you in your career. They want to hear if another HR Generalist mentored you, have family or friends who work in human resources, if you worked in another industry and decided to change careers, or heard about HR Generalists from a guidance counselor or professor.

Focus on giving your personal reason for choosing this career, responding with enthusiasm and passion. There is no right or wrong answer. The interviewer wants to gain insight into what motivates and inspires you as an HR Generalist to determine if you will be a good fit for Walgreens.

Avoid saying you pursued a career as an HR Generalist for the money and benefits. If you seem like you are only in this career for monetary reasons, the interviewer will feel you lack passion for the job.

What makes you the best candidate for this position?

"I am the best candidate for the position because I meet and exceed your job qualifications. I have over seven years of experience working as an HR Generalist with diverse groups and cultures. I am empathetic, compassionate, level-headed, and work well under pressure. I have exceptional communication and interpersonal skills, and I look forward to bringing my skills and experience to Walgreens."

The interviewer asks this question to hear what qualities you will bring to the company and how it will benefit them if hired. Now is your chance to highlight your best characteristics and experience, showing the interviewer you have all the qualifications they require.

Review the job announcement before your interview and highlight the keywords of the qualities, experience, and education Walgreens seeks in an HR Generalist. Then, focus on using those keywords in your response. When describing how you meet all of their job requirements, the interviewer will see that you are a highly qualified candidate and place you high on the candidate list.

Many qualified candidates are interviewing for the same position. You want to avoid speaking negatively of the other candidates or sounding arrogant when responding to this question. You want to sell yourself in the interview, but not while making the interviewer think you will be a challenging person to work with.

How would your references describe you?

"I have an excellent list of references who will say that I am a hard worker who always brings a positive attitude to the workplace. I learn new concepts quickly and seek out opportunities to help others. I have three copies of performance reviews and letters of recommendation for your file if you would like them."

The interviewer wants to hear that your references will positively describe you. Think about the constructive things your references have said about you in the past. Be complimentary of yourself--now is not the time to be super humble.

If you have past performance reviews or letters of recommendation from your references, review them before your interview. You will be better prepared to answer the question if what they wrote is fresh in your mind. It is also good to have copies for the interviewer if they would like a copy for their file.

Avoid saying your references would say positive things about you if you know they would not. The interviewer will call your contacts and hear for themself what they think of you. If you had an issue with one of your references, you should explain to the interviewer what the problem was.

We conduct early-stage criminal background checks and drug tests on all of our candidates. Is there anything you would like to disclose at this time?

"I am happy to comply with any background check required. My record is clean and I have a strong credit history. I do not participate in drug use, either. You can be assured that if you hire me for this role, I will maintain a clean record."

Walgreens needs to be very cautious about who they hire for apparent reasons. There is a chance that much of the information you will access could be confidential and dangerous if put into the wrong hands. You will be working with personal employee and company information and must maintain confidentiality. Assure the interviewer that you are most willing to comply with any form of background check and drug test they require.

As with any interview question, you want to focus on being completely honest in your response. As embarrassing as it may be, if you do not think you will pass the drug test or have a criminal background, you need to let the interviewer know that now. If passing the drug test will not be an issue and you do not have a criminal history, assure the interviewer that you will have no problem passing both tests.

If passing a drug test will be an issue for you, it is best to wait until you are clean to apply for a Walgreens job. Many companies require a pre-employment background investigation and drug test, and you must pass both to work as an HR Generalist.

Why should we not hire you?

"I understand that I come from one of your competitors, so I hope you can see why it would be a benefit to Walgreens versus a hindrance if you hired me. I know how to increase employee morale, have excellent interpersonal skills, and have increased employee retention by 30% in my current role. There is no reason why you should not hire me."

The interviewer hopes to hear that there is no reason not to hire you! Tell the interviewer that you would be a great employee, and confidently share that there is no reason not to hire you. You might wrap it up by sharing that you are customer and employee-focused, have a proven employment record in human resources, and love Walgreens.

Focus on describing the attributes that make you a great employee and how they will benefit Walgreens if hired. Assure the interviewer there is no reason why they shouldn't hire you.

If you want to be considered for the job, avoid giving reasons why the interviewer should not hire you. You do not want to put doubt in the interviewer's mind and have them reconsider offering you the position.

What do you like most about working as an HR Generalist?

"What I like most about working as an HR Generalist is working with supervisors on organizational policies and practices. I enjoy teaching them about equal employment laws, fair wage and work condition practices, and recommending changes to ensure compliance with federal, state, and local employment laws."

The interviewer asks this question to see what aspect of the job you enjoy the most. When you respond, the interviewer can gain insight into what drives and motivates you in your profession and determine if your passion aligns with Walgreens' vision and culture.

You might enjoy training new employees, working with labor relations, or problem-solving and finding solutions to an employee's problem. Whatever you enjoy the most, the interviewer wants to hear it! Focus your answer on showing the interviewer you genuinely care about helping the labor force while working with like-minded individuals.

You want to avoid saying what you like the most is the salary or benefits package. If the interviewer doesn't feel that your heart is in the job and you are only concerned about money, they will look for a candidate who is in the profession for the right reasons.

Would you describe yourself as a detail-oriented person?

"Yes, I would describe myself as detail-oriented. I pride myself on catching even the slightest of errors in reports and remembering the smallest details when interviewing candidates and employees. My attention to detail has helped keep my employers in compliance with labor and OSHA laws."

As a Walgreens HR Generalist, you must be detail-oriented. The interviewer wants to hear that you pay attention to detail to see that you will be an excellent addition to the Walgreens team. You will be responsible for conducting interviews, writing reports, conducting employee training, writing newsletters, placing ads in newspapers and online sites, etc.

If you have a letter of recommendation or performance review from a previous employer that describes your attention to detail, let the interviewer know when responding to this question. When a former employer or supervisor comments on your attention to detail, it carries more weight than when you describe yourself. If you do not have a letter or performance review, give an example of why you consider yourself a detail-oriented person.

To be considered for the position, you want to avoid saying that you are not detail-oriented. The interviewer does not want to hire an HR Generalist that may miss small details or whose work may need correcting. If minor details are missed, it could cost Walgreens money and its reputation.

Why did you leave your last job?

"I left my last job after working there for six years because the company was understaffed. The CEO did not want to hire additional employees, so I worked sixteen-hour days, six days a week. I do not mind working long hours on occasion, but this went on for almost two years and I was missing so much in my kids' lives. I realized it was time for a change, so I applied to your company because of your reputation and a more stable schedule."

The interviewer wants to know why you left your last job to see if you were fired, gave notice, or were laid off. If you were fired, they want to see if you admit why you were fired, if you take responsibility, and what you learned from the experience. If you gave notice, they want to understand what you did not like about your job to see if you would fit in with the company culture.

Focus on being direct and honest and explain why you left your last place of employment. If you gave notice, were laid off, or fired, describe the circumstances behind your leaving. Be sure to end your response on a positive note and tell the interviewer how you are excited to have the opportunity to interview for the position with Walgreens.

Avoid saying anything negative about your previous employer, supervisor, customers, or coworkers. When you speak poorly of others, it shows the interviewer that you may be a challenging person to work with and talk about others behind their backs.

Tell me about your education.

"I received my Bachelor's Degree in Business Administration focusing on Human Resources from Purdue University two years ago. I also have my Professional in Human Resources certification from the HR Certification Institute."

The interviewer asks this question to determine if you have the education needed to perform your job as a Walgreens HR Generalist. They want to hear if you have a bachelor's degree or the on-the-job training required to work in this position.

Focus on describing your education as it relates to the position. Most Walgreens HR Generalist jobs require a minimum of a bachelor's degree or a high school diploma or GED and work experience to apply for the position. You most likely have the necessary education and credentials, or you would not be invited to an interview. Assure the interviewer you have the required qualifications for the position.

Suppose the job announcement says Walgreens is looking for an HR Generalist with a bachelor's degree in any subject or a high school diploma or GED plus 3 to 5 years of work experience in human resources. In that case, you want to have your high school diploma, GED, or bachelor's degree before applying to the position. You want to avoid not having the education required for the job. If you do not meet Walgreens' requirements, you will be disqualified as a candidate.

How familiar are you with using Microsoft Office Suite?

"I am extremely familiar with using Microsoft Office Suite. I have been using Microsoft Office for ten years and have received my Master's level certification in Microsoft Word and Excel. I am also very proficient with PowerPoint and have created over 100 slide presentations."

The interviewer asks this question to determine your skill level using the different programs found in Microsoft Office Suite. The minimum qualifications for an HR Generalist are listed on the Walgreens website under "Career Areas." The minimum qualifications are an intermediate skill level in Microsoft PowerPoint, Microsoft Excel, and Microsoft Word. Preferred qualifications list a basic skill level in Microsoft Access. The interviewer wants to see how proficient you are using these programs.

You want to focus on assuring the interviewer you are very familiar with and comfortable using Microsoft Office Suite. Describe the different programs you are familiar with using and rate your experience level, keeping in mind the interviewer is looking to hire HR Generalists with at least an intermediate skill level. If you have Microsoft certifications for any program, highlight that in your response.

Avoid saying you are more experienced using Microsoft Office Suite than you are. If you describe your skills as intermediate or expert level and you are really at the basic level, it will be quickly apparent you were untruthful if hired for the position. If you want to improve your skills, there are online courses you can take to become more knowledgeable about all of the Microsoft programs.

Do you demonstrate leadership qualities even when you are not in a leadership role?

"Yes, I do. It's so important always to be leading by example, and you never know who is watching. That applies to stepping foot on Walgreens property or behaving on social media when tied to a large company. No matter the situation or where you find yourself, you must act accordingly to be a real leader."

This question challenges you to think about how you act as a leader in your daily life. Even if you're not leading a team, you can still demonstrate the qualities of a leader! The interviewer wants to hear that you have the leadership qualities they seek in an HR Generalist.

You can be a motivator and a confident communicator in any situation at work! Focus on providing an example from your industry so the interviewer can understand your leadership skills. Give an example of how you coached a coworker who had difficulty preparing for a big presentation or helped an employee become more comfortable speaking in public. Maybe you gave them confidence in their strengths by encouraging them, or perhaps you offered some helpful hints.

You want to avoid saying you do not take on leadership roles or do not desire to lead others. One of the great qualities Walgreens is looking for in their HR Generalist is the ability to lead others even when not in a leadership role. If you feel your leadership skills could use improvement, it is recommended to take a leadership course, watch videos on leadership, or read books on improving your leadership qualities.

As an HR Generalist, what experience do you have training others?

"I have worked as an HR Generalist for the past five years and have mentored newly hired employees, university human resources students, and upper management on best practices. I feel very confident in my teaching capabilities and look forward to bringing those skills to Walgreens."

One of the job responsibilities of a Walgreens HR Generalist is to train employees and upper management. You will be responsible for conducting new employee orientations, staff training sessions, and advising upper management of policy changes that affect the company. The interviewer wants to determine your experience and qualifications in a teaching capacity to see if you will be a good fit for their company.

Focus on describing the number of years of experience you have training others and in what capacity. Explain if you have trained and mentored new employees, provided technical or non-technical training, or trained upper management in policy changes and new regulations affecting the company.

This question applies to training others while working as an HR Generalist. Avoid describing training others in a different capacity unless you are a new HR Generalist with no prior experience. If that is the case, you can use an experience where you trained others as a coach, a tutor, or new employees at a previous job.

Have you ever terminated an employee? If so, what was your experience?

"Yes, I have been present at an employee's termination as a neutral third party and have also been responsible for terminating several employees. While it is not a fun part of the job, the experiences went well because I had performed my due diligence and had documentation of the employee's behavior and offenses that led up to the termination. Since the employee's supervisor and I documented everything correctly, the employees realized they were not being discriminated against and understood why they were being let go."

One of the Walgreens HR Generalist's job duties is to terminate and discipline employees. The interviewer asks this question to see if you have experience with terminating employees and, if so, how it went. They want to know that you can handle this job duty professionally and with compassion.

Focus on being honest with the interviewer. If you have terminated employees, describe your experience. If you have not let an employee go, explain the steps you would take when that time comes. If you have specific training on terminating employees, highlight that in your response. If you have not directly released an employee but were present as a neutral third party during the termination, describe your role in that experience.

When responding to this question, avoid saying that terminating employees brings you joy. The interviewer wants to hire an HR Generalist that will not have an issue with letting an employee go while at the same time remaining compassionate to the situation.

How knowledgeable are you with the Federal, State, Labor and Employment laws, Workers' compensation, FMLA, ADA, and OSHA laws?

"I am very knowledgeable about all of these laws. My responsibility is to stay current on changing laws to protect employees and the company I represent. I maintain compliance by performing weekly updates on current laws and updating the employee handbook when changes occur."

The interviewer asks about your knowledge of the laws mentioned in the question to understand your expertise regarding these laws. One of the Walgreens HR Generalist job requirements is to maintain knowledge of these laws and apply them in the workplace. Another job requirement is to have at least three years of human resources experience, so you should be familiar with the labor, employment, workers' compensation, FMLA, ADA, and OSHA laws.

Focus on assuring the interviewer you understand the laws mentioned above and that you stay current on changing regulations. The interviewer wants to hire an HR Generalist who keeps up-to-date on the laws and will maintain compliance for Walgreens.

You want to avoid saying you are not current on the laws. One of an HR Generalist's job duties is to comply with these laws and apply them in the workplace. Describe how you stay current with changing regulations by performing weekly updates, using HR resources, and updating the employee handbook with any changes.

What is your greatest strength as an HR Generalist?

"My greatest strength is my leadership skills. I developed these skills in high school as the class president and team captain of my football team. I have further developed these skills in college as the debate team captain. I was elected to these positions for my ability to lead a group of people to accomplish and achieve the same goals. I enjoy leading others by example and I look forward to bringing these skills to Walgreens if I am chosen for the position."

The interviewer wants to hear about your greatest strength as an HR Generalist to determine if you have the qualities they are looking for. Review the job description before your interview and look for keywords the company used to describe its ideal candidate. Then, choose one of those keywords that you have identified as your greatest strength, showing the interviewer that you have the characteristics they are looking for.

Suppose the job description says, "Walgreens seeks an experienced HR Generalist with strong communication and interpersonal skills to work in a leadership position." In that case, describe your greatest strength as either your experience or your communication, interpersonal, or leadership skills. Focus on using a keyword in the job description so the interviewer can see that you have one of the qualities they are looking for in their ideal candidate.

Walgreens' job descriptions use several keywords to describe the qualities they are looking for in their ideal candidate. Avoid using a strength that is not in the job announcement or that is not related to the job of an HR Generalist. The interviewer wants to hear that your strength is a quality they seek in a candidate and that you will benefit the company if hired.

What are the top three skills needed to be an excellent HR Generalist?

"After working as an HR Generalist for five years, I believe the top three skills one needs to be excellent at the job are communication, interpersonal, and problem-solving skills. Written and verbal communication is essential when writing reports, documenting complaints, and interviewing candidates and employees. HR Generalists should have exceptional interpersonal skills and work with diverse groups while solving any problems that may arise."

The interviewer wants to hear that you have the qualities they are looking for in an HR Generalist. The interviewer asks this question to see what you believe are the top three skills needed to be excellent at your job. When you respond, the interviewer will determine that you have those skills yourself since you believe they are essential to your profession.

Focus on reviewing the job description before your interview and use three of the skills listed to describe Walgreen's ideal candidate. When you describe three skills needed as an HR Generalist mentioned in the job description, the interviewer will see that you have the qualities they are looking for. Be sure to say why these skills are essential to your profession.

Walgreens is particular in their job description of what they seek in a candidate, and you want to show the interviewer you have the skills they need. Avoid using skills not mentioned in the job description as your top three skills. If you describe other skills that the company is not looking for, they may pass you over for another candidate.

Walgreens HR Generalist Interview Questions

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1. How will you earn the trust of your coworkers?
2. How do you handle a dispute with a coworker or supervisor?
3. How well do you handle customer complaints against an employee?
4. How well do you work under pressure?
5. How would you describe your communication skills?
6. Give me an example of a time when you had to be extra diligent in order to meet a deadline.
7. Why do you want to work for Walgreens?
8. This concludes our interview. Do you have any questions for me?
9. What is your greatest weakness, and what are you doing to improve?
10. How do you expect to make a difference at Walgreens?
11. Are you willing to work a flexible schedule rotating with 2nd and 3rd shifts?
12. After reading the job description, is there any aspect of the job where you would require training?
13. After reading the job description, what do you like most about this position?
14. What is your experience working in HR?
15. Why did you pursue a career as an HR Generalist?
16. What makes you the best candidate for this position?
17. How would your references describe you?
18. We conduct early-stage criminal background checks and drug tests on all of our candidates. Is there anything you would like to disclose at this time?
19. Why should we not hire you?
20. What do you like most about working as an HR Generalist?
21. Would you describe yourself as a detail-oriented person?
22. Why did you leave your last job?
23. Tell me about your education.
24. How familiar are you with using Microsoft Office Suite?
25. Do you demonstrate leadership qualities even when you are not in a leadership role?
26. As an HR Generalist, what experience do you have training others?
27. Have you ever terminated an employee? If so, what was your experience?
28. How knowledgeable are you with the Federal, State, Labor and Employment laws, Workers' compensation, FMLA, ADA, and OSHA laws?
29. What is your greatest strength as an HR Generalist?
30. What are the top three skills needed to be an excellent HR Generalist?

Walgreens HR Generalist Interview Questions

1. How will you earn the trust of your coworkers?

2. How do you handle a dispute with a coworker or supervisor?

3. How well do you handle customer complaints against an employee?

4. How well do you work under pressure?

5. How would you describe your communication skills?

6. Give me an example of a time when you had to be extra diligent in order to meet a deadline.

7. Why do you want to work for Walgreens?

8. This concludes our interview. Do you have any questions for me?

9. What is your greatest weakness, and what are you doing to improve?

10. How do you expect to make a difference at Walgreens?

11. Are you willing to work a flexible schedule rotating with 2nd and 3rd shifts?

12. After reading the job description, is there any aspect of the job where you would require training?

13. After reading the job description, what do you like most about this position?

14. What is your experience working in HR?

15. Why did you pursue a career as an HR Generalist?

16. What makes you the best candidate for this position?

17. How would your references describe you?

18. We conduct early-stage criminal background checks and drug tests on all of our candidates. Is there anything you would like to disclose at this time?

19. Why should we not hire you?

20. What do you like most about working as an HR Generalist?

21. Would you describe yourself as a detail-oriented person?

22. Why did you leave your last job?

23. Tell me about your education.

24. How familiar are you with using Microsoft Office Suite?

25. Do you demonstrate leadership qualities even when you are not in a leadership role?

26. As an HR Generalist, what experience do you have training others?

27. Have you ever terminated an employee? If so, what was your experience?

28. How knowledgeable are you with the Federal, State, Labor and Employment laws, Workers' compensation, FMLA, ADA, and OSHA laws?

29. What is your greatest strength as an HR Generalist?

30. What are the top three skills needed to be an excellent HR Generalist?