How do you handle situations that could cause you to be late or miss work?

"I stay calm and composed when issues arise. My dad got rear-ended one time when driving me to school. I texted my friend to see if she could tell my teacher. I explained the situation to my teacher when I got to class. If this happened on my way to work, I would call ahead of time to ensure someone could cover my shift."

Your interviewer wants to see how proactive you are when unexpected situations arise. How you handle situations that could cause you to be late or miss work is different than how well you manage your time and how proactive you are with arriving at work early or on time. Calling ahead to inform your employer you've run into an issue that could result in arriving to work late will indicate a sense of teamwork and forward thinking. Talk about your time management skills, your track record for being early, and your big-picture lens and sense of teamwork to give them a heads up while holding yourself accountable.

"I hope never to be late! When I started working at a restaurant at sixteen, we were taught, 'if you're on time, you're late,' so I've worked to implement that into my life. I always try to arrive 15 minutes early, but unforeseen circumstances can arise. I handle surprises using common sense and keeping courtesy to others top of mind."

"Communicate to my direct supervisor with as much notice as possible."

Do you have reliable transportation?

"I have reliable transportation. I have a well-maintained vehicle, and I am comfortable with the amount of travel required to get to your office every day."

In most states, it is illegal to ask if you own a motor vehicle to prevent a potential employer from holding any bias. Not having a car shouldn't affect one's ability to perform their job. Most employers ask if you have reliable transportation because it is a legal way to ask this same question, which centers around your attendance.Even if you're not expected to drive for the job, you will need reliable transportation to get to work on time. Too often, employees with issues surrounding their attendance will use their bus schedule being irregular or their ride-share not showing up as reasons beyond their control for showing up late to work. However, this is perceived as a reflection of their time management skills more than anything. Merely share that you have the means to get to work consistently and on time. You don't have to explain how you get to work, as long as you get to work early and have a strong track record with your attendance.

"I take public transit; however, I find it very reliable. I was late to work only once last year due to a snowstorm that stalled all of our employee's commute - including those with personal vehicles. Rest assured, I am reliable and always come to work on time."

We need reliable people on our team at Sysco. How many days were you absent from work last year?

"I had zero unexcused absences last year. I took 12 vacation days out of my 15 allotted days. I was sick just 2, and a note from my Doctor accompanied those. Once I was late due to a terrible snow storm, but I always try to be 10 minutes early for my shift."

Part of being a diligent employee is ensuring that you are always on time and present when expected. Your attendance impacts the rest of your team. Showing up early, getting the lay of the land, and warming up before you hit the ground running can shore up your success and that of the team. Showing up late can result in stress, panic, and confusion. It can also overburden others on your team who have to pick up your slack when you are running behind. Lastly, it could speak to your time management and organizational skills, as well as the value you place on your performance.

"I am very committed to my employer and am only absent in events of sickness or the odd family emergency. I do my best always to be available and present when expected."

"I take my work very seriously. Having said that, I can't remember the last time I missed a day of work."

This position requires a flexible schedule as we are open evenings, weekends, and most holidays. Are you able to commit to these hours?

"I am happy to offer a flexible schedule and to work overtime as needed. I take an evening college course on Tuesdays and Thursdays, so I would not be available those days after 5 PM."

Most retail positions require a wide range of hours that may include evenings, weekends, holidays, overtime, split days off, swing shifts, and split shifts. If there is anything in your schedule that may hinder your availability, address this. Better to inform them upfront if this is a concern. Otherwise, assure the interviewer that you can commit to a wide range of hours.

"I understand that this role will include working evenings, weekends, and holidays. I am available to work anytime and happy to work overtime."

"Yes, I have been required to work flexible schedules in my past and have never had any issues with it. I am willing to work on what is needed to be successful."

How can Sysco motivate you on the job?

"I am best motivated through words of praise and recognition for a job well done. I like to know that my efforts are noticed. In my current position, we have a leaderboard, and I like that concept because it creates a healthy competition."

Employers should know how each staff member is best motivated. The interviewer wants to know how self-aware you are about what fuels your passion for your work and productivity. Talk to the interviewer about how you find motivation on the job, whether through praise, increased responsibility, or being entrusted with a broader view of the big picture.

"I am very much self-driven and self-motivated. You will get the best work from me as long as I am being treated with respect and feel appreciated."

"I am a self-motivated individual, but I do believe that you need the right tools to do any job. As long as I have the tools to effectively do my job, I will remain motivated."

How do you like to be recognized for your accomplishments?

"I am an over-achiever and find that the best way to be recognized for a job well done is through words of kindness and recognition. I am easily encouraged, and the best reward is to know that my hard work is noticed."

The interviewer asks this question to determine what incentivizes you to perform at your best. Not only are they interested to know how realistic your expectations are and if they can meet your needs, but they are also interested to know if you are pursuing this opportunity for the money or if you have other reasons for wanting to work for them.

"As a sales professional, I am driven by a challenge with a financial perk. Sales contests, for example, are a great way to motivate me."

"I like to receive mine financially."

Personality fit is important to us at Sysco. How would you describe your personality?

"I would describe my personality as approachable, light-hearted, and positive. I believe that, if asked, my colleagues and supervisor would say the same about me."

Personality and character are two very different things. The interviewer is looking for more information on your traits vs. your integrity. By gaining insights into your personality, they'll understand how well you'll fit in and thrive in their environment. Your answer may also help them decide where to place you in their teams. For example, being positive and an encouraging force can have an overwhelmingly positive effect on one's team and productivity. Think about how your personality benefited your previous teams and what you brought to the table.

"I am confident, friendly, and a go-getter. Are you looking for these personality traits in your next hire?"

"I enjoy work and believe that you should be able to have some fun within the organization and with your customers. I believe that when you let down your guard, your people will open up to you and feel more comfortable interacting with you and the entire team."

What type of work environment do you dislike working in?

"I can be productive in most work environments, so long as the mentality is positive and teamwork is encouraged. I cannot work in an environment that feels negative or toxic."

Thoroughly research the position and go in with clear expectations of what the type of environment offered in this position looks like before the interview. After reflecting on your career, talk about working conditions where you didn't feel like you were growing professionally, an atmosphere that wasn't conducive to your productivity, or poor working conditions that don't resemble the work environment of the position you are competing for. Exemplify that you are pretty flexible in your ability to work in most environments.

"I do best in a supportive environment with room to grow, the ability to ask questions, and healthy co-worker relationships."

"Hostile and indecisive. Working with people that are willing to step on their teammates to get ahead or take credit for their work. Management that is always creating new objectives and priorities, but never seeing any of them to completion."

Tell me three qualities you possess that make you a strong fit for this position with Sysco.

"I have a lot of qualities that transfer well into a retail-based position. The top ones would include my strong organization skills, my ability to have a conversation with anyone comfortably, and my solid work ethic/level of honesty."

Before your interview, review the company's job description for the position you are competing for to give yourself a keen understanding of the qualities they desire in a successful candidate. Think about three of your core qualities and how they'll transfer to this new role. Only mention those hard skills listed on your resume that you can explore more deeply. Include your soft skills, such as attention to detail, time management, communication skills, and interpersonal skills.

Try to include words that the interviewer does not hear all the time. Be unique! Here are some ideas: - Adaptable - Considerate - Diligent - Intuitive - Persistent - Resourceful - Sincere - Witty

"I have a vision of success. I have the courage to lead. I am honest."

How do you feel about performance incentives?

"I feel that performance incentives are a great idea. They keep employees motivated to do a great job and ensure they are on top of their KPIs. Most people are very enthused about being rewarded for their successes."

When answering questions about incentives or reward systems that tie pay to performance, consider how they've worked for you in the past. If you've had little to no experience regarding performance incentives, then say so. But similar to any question surrounding pay or salary expectations, instead of answering this question directly, inform them of what your current or previous employers offered, and express how you felt it reflected a mutual appreciation for the professional relationship.

"I do not require performance incentives to do a great job; however, small perks are always nice!"

"I am all for them as long as they are realistic and attainable."

This position requires you to wear a uniform to work. Have you worn a uniform in the workplace before? How do you feel about this?

"I have worn a uniform for work at restaurant XYZ and when I was a retail manager for company ABC. I have seen the uniforms worn by the retail employees at Sysco and see that it adds a strong level of professionalism."

Many retail-based organizations require their employees to wear a uniform. There are various reasons companies prefer the use of a uniform, from security concerns to being easily recognized by clientele and staff. Some exceptions can be made if something physically prevents you from wearing a uniform. Be sure to keep your answer positive and exhibit a team mentality. If it conflicts with your personal preference, best to reconsider whether this is the position for you.

"I think uniforms are a great way to provide a feeling of unity in the workplace. May I see what your uniforms look like?"

"I have no issues with wearing a company uniform. Most establishments require a uniform or name badge."

Describe your ideal employer.

"My ideal employer brings charisma and passion to their work. I work best with organizations with a penchant for learning and promoting their employees based on performance."

A job search isn't a one-sided hunt. You must also feel as though this is a good fit for yourself and be able to relay a clear understanding of how this working relationship would be mutually beneficial. Inform the interviewer what your ideal working relationship looks like, outlining how they align with your vision. Be specific and keep the conversation positive. Avoid speaking poorly of any previous managers or organizations.

"My ideal employer is reliable, has a good reputation, and treats me like a unique individual versus just a number."

"A company that takes care of their customers by keeping them in stock with the right products at the right time. A company that invests in its future by staying current with technology. A company that takes care of its people and develops a career path for all that are ready and aspire to move up in the organization."

Have you researched our company values? What makes you the best candidate for Sysco?

"I have researched your core values online and appreciate that you put your customers first while empowering your employees. I think I would be the best person for this job because I appreciate what Sysco is achieving in the retail marketplace."

Display your enthusiasm for the job by assuring the interviewer you have researched the organization and the role. Share what you discovered in your research that excited you to work for Sysco. Align your goals, mission, and values with theirs. Their core values are, Rooted in Integrity, Committed to Inclusion, Drive Together, Define Excellence, & Grow Responsibly. Think about how these values apply to you.

"Yes, I have researched your company, and I feel that my retail marketing education, as well as the fact that I am bilingual, makes me a solid candidate for this role."

"I have and feel that I represent all of your 5 values in my own personal life.Integrity - committed to doing the right thing. Excellence - in everything we do. Teamwork - working as one, to help our customers succeed. Inclusiveness - creating an open, diverse and respectful environment. Responsibility - accountable to our associates, customers, and communities."

What do you hope to learn from this job at Sysco?

"I am looking to lay the foundation for the rest of my career with this position. I looked at several job postings and had interviewed with some very carefully selected places, but you are by far my front-runner. I want to learn the fundamentals of sales and become comfortable with both sides of the business. I appreciate that you want me to start with the basics of the inside sales before moving into outside sales."

Explain what you hope to get out of the experience. Examine your career goals and how they might help you further your professional development. Review the job description and information about related careers to get a better idea of how they can help with your career growth.

"I hope to gain stronger skills in communication and customer service. I understand that retail can be challenging because of the multiple personalities you face daily. I believe this will help my confidence to grow, and my sales skills as well."

"Just to continue to grow as a manager and leader."

What do you know about Sysco? Why do you want to work for us?

"I have researched Sysco a great deal and am very happy with the positive reviews I came across online. I would love to work for a company with such a great reputation."

Reflect on your career and how the path that led you here. Consider the milestones and goals you've set for yourself and how those goals might come to fruition with Sysco. Let them know how your goals align with theirs and that you are interested in long-term employment with opportunities for growth from within.

"I want to work for Sysco because I shop here all the time. I love your product, and your company culture seems great too."

"SYSCO is a large company serving like 600,000 customers. Although they are a large company I believe that there is still plenty of room to grow. I would like to be part of that growth."

Why is this job with Sysco right for you at this time in your career?

"I have been passively seeking a new position for quite some time and haven't jumped on anything yet because I want to make sure it's the right fit. I feel this job is right for me, at this point in my career, because it offers an opportunity to utilize my recent education in Communication while allowing me to advance in my management skills."

Discuss with the interviewer why you want to make a change and how this particular role fits well with the changes you seek. Show them that you are ready for this opportunity, are seeking positive career growth, and believe they have this to offer. Be sure to give a more in-depth answer than the typical 'I am looking for growth' answer that so many interviewers hear. Be thoughtful and draw upon your research on the company, its culture, and its environment, and explain why you feel this is a good personal match for you.

"This job will fit perfectly into my school schedule. I hope to be given full-time hours for the summer once I complete my education. I am excited to work for Sysco because of the flexibility you offer students and the growth potential."

"My focus is to build a strong sales team that will consistently meet or exceed company expectations. If that meets your current need, this is the right position for me at this time."

Tell me about a time you made a suggestion requesting change in an organization.

"Last year while managing our weekend shift, I noticed a pretty solid opportunity to save on overtime hours. I created a presentation and gave it to my manager, who took it to upper management. The changes were implemented, and I was very proud of my suggestion."

The interviewer wants to know if you can recognize when change is required and be confident enough to present that to your organization. Talk to the interviewer about a time you were able to suggest a change in the workplace. Exhibit yourself as having a broader scope of the big picture while supporting the vision of your managers and performing your job in such a way it makes your manager's job, and yours, easier. Demonstrate that you think of the team's best interest while supporting your leaders. Think of how the occasions where you were the go-to clutch player and offered your thoughts towards this aim, suggesting change. Describe what you did and how you went about it.

"The store where I currently work is a family-run shop. They operated based on trust and didn't have a loss prevention plan. We were having some problems with theft because of it. I suggested we install a couple of cameras inside the store to deter anyone from stealing. So far, we have seen a 56% decline in the overall loss."

"This happens quite frequently. In my last job, they were rolling out a pre-sale system and wanted to pay salary. I presented my case through a PowerPoint presentation and explained to senior leadership that a 100% commission pay structure would work much better and keep the sales force constantly selling with no limits."

How do you handle a situation where your supervisor does not properly communicate information to you?

"Whenever I have a supervisor who does not properly communicate with me, I try to learn their communication style and emulate it. Sometimes you have to relate to others in their style to be understood."

You cannot force others to communicate with you in the way you would prefer. However, those with above-average communication skills are adept at identifying when communication needs to be enhanced and can adapt their communication style to that of the lesser skilled communicator. Talk to the interviewer about a supervisor with less developed skills and how you managed to carry the weight in those situations.

"I have had great supervisors in my previous positions; however, if faced with a communication challenge like this, I would ask the supervisor how I could improve communication between us. Rather than place blame, I believe it's more effective to ask for growth recommendations."

"I ask questions. Even if I have to implement something before I get the answer, I will follow up so that I completely understand the why."

In our retail stores, we take pride in our merchandising and displays. Do you consider yourself to be a creative person, capable of making an attractive retail display?

"I have a strong creative flair and enjoy creating attractive displays. I think I have enough experience in retail to understand what attracts a customer and what prompts them to purchase. The displays I have seen in your stores are fascinating, and I would love to be a part of that creative flair."

Although merchandising requires a great deal of creativity, it also requires skill and a thorough understanding of what fuels a person's impulse to buy. Share your relevant work experience and knowledge of merchandising and display building. Bring some photos with you to share. If you have unique ideas to share with Sysco regarding their current merchandising, let them know you've already put thought into it but would like to learn more about their logic and approach before making suggestions. If they are interested, they'll prompt you to share, anyway. If you do not have experience, share the scope of your knowledge while exhibiting enthusiasm for learning more while looking forward to the opportunity to inherit this responsibility and learn this skill shortly.

"I believe that with some training, I could very easily create some attractive displays. I have a natural flair for the creative and look forward to exercising that."

"Absolutely! I take a lot of pride in my work and merchandising presentation. I believe that I have great attention to detail."

Sysco puts customer service first. How do you ensure that you always put the customers' needs first?

"I have a rule always to treat my customers how I would want treatment in a store or establishment. Customer service is vital to a company's success."

Discuss with the interviewer how you ensure that your customers receive the best service from you. Share your philosophy and approach to customer service, and maintain their loyalty to the brand you represent.

"I ensure that my customers' needs are met by actively listening to them and asking the right questions. Treat others as you want to be treated. It's a good rule to live by."

"First, I would ask what the customer needs. Once this has been determined, I will go above and beyond my abilities to fulfill their needs and make sure that they are 100% satisfied."

"By asking the customer questions in regards to their expectations of us."

At Sysco, we have a very clear return policy. How would you handle a customer who was arguing with you about a potential return?

"Return policies are meant to be followed; however, there may be some exceptions allowed from time to time. I feel that having a satisfied customer is most important, and sometimes refusing a return is not worth the bad word of mouth or risk of negative online reviews. There is a fine balance between being accommodating and being a pushover. If I were unsure of the best decision, I would ask my supervisor for clarification."

As a retail employee, you will come across customers who want to argue with store policy. Assure the interviewer that you can handle a situation like this with poise while keeping the customer happy and adhering to the company's needs. When a customer's approach or expectations contradict a company policy, it is crucial to examine the true meaning of the adage - the customer is always right. The true meaning is that the customer is always listened to, heard, empathized with, and handled with respect and care. This doesn't mean they are always right and should be granted their every demand. It means they are valued and treated with consideration, respect, and appreciation. But a customer service representative is truly a representative of a brand, and the core responsibility is to be true to the brand. Considering these points, and the company's return policy, communicate how you handled such situations along these lines with care while protecting the company's assets.

"I have some dispute resolution training from my previous retail position and fully believe that flexibility needs to be offered in extreme situations."

"I would begin by listening to what the customer has to say; then, I will explain to the customer our return policy. If the customer is upset, I will calmly explain our policy further into detail and do my best to satisfy the customer and make sure that the customer is happy."

"I would follow the corporate policy that should have already been communicated to the customer when they signed up for service."

In a retail environment, staff turnover is often high. How would you handle it if your co-worker did not show up for their shift?

"I am more than willing to cover a shift for a co-worker if I can. I don't mind accepting overtime hours and consider myself a team player."

Your answer will clue your interviewer into your team mentality and whether you can productively manage any subsequent stress resulting from such a situation. Being flexible, exhibiting a team mentality, and being able to switch your priorities are desirable assets for a retail-based employee. Share how you'd handle it if your co-worker did not show up for their shift and you were asked to cover. Assure the interviewer that you are a team player.

"If a co-worker failed to show up for their shift, I would pick it up if possible. I always strive to be a team player."

"Hopefully, I would have some type of bench strength to fill that shift. If that wasn't a possibility I would get the master customer list for that area and start calling each customer to secure their order for the next delivery."

Working in a retail environment, you will sometimes come across rude customers. How would you handle a customer who is aggressive towards you or a co-worker?

"If I had an aggressive and disrespectful customer, I would calmly but firmly ask them to calm down. If I needed to call security, I would do so. Everyone needs to remain respectful, and I would not hesitate to ask a customer to offer that respect in return."

This question aims to assess your emotional maturity and intelligence, as well as your mediation skills and diplomacy. Feel free to offer examples where you've shined in this regard that exemplifies the consistent performance they can expect from you.

"Most places I have worked have procedures in place for these kinds of scenarios, and I am happy to follow the procedures put in place by Sysco."

"My approach is cooler heads will prevail. Whether we are right or wrong in any situation, we need to first treat each other with a certain level of respect. I am confident that I can handle any situation, but the best approach is to be proactive and fulfill the needs of the customer before putting them in a stressful situation."

What is the most competitive work situation you have experienced? How did you handle it? What was the result?

"My current sales position is highly commission-based, so my colleagues and I are quite competitive. Despite being competitive, we have a great work environment where we help each other when someone is struggling to meet their quota. We coach each other on sales techniques and share success stories. The result has been a positive work environment with healthy competition."

The interviewer asks this question to determine whether you function well in a competitive environment. Keep your example relevant to the work setting. They want to know if you thrive in situations where a little friendly competition is introduced in the workplace or prefer more camaraderie and collaboration in a team setting. In this regard, it's a plus if you cheered on your competitors or helped them reach their goals. Regardless of the competition, show the interviewer that you'll rise to any challenge and push yourself to perform at your best.

"Last year, I worked at a high-end jewelry store where sales goals were intense, and the rewards were high. I am geared for healthy competition, so when we had contests, it greatly motivated me. I ended up winning 7 of the 12 contests! I won an iPad, cash incentives, and concert tickets. It was great."

"Working in the beverage industry you are always up against the competition. They would constantly offer their brands at a lower cost. My line of defense was selling them a quality product that was supported by their customer's loyalty to the brand."

At Sysco, we like to hire strong achievers. Give me an example of a time you went above and beyond.

"Last week, I noticed my manager had not completed the schedule for the following week. Some staff complained that they didn't have their work schedule yet. Rather than going to my manager with the complaint, I offered to take on some of her workload so she would have the time to complete the schedule. We worked a couple of overtime hours that day and caught her up on everything. It felt good to help but also benefited me."

Display to the interviewer that you consistently perform at more than the bare minimum. Show that you can react appropriately to any situation with an ability to prioritize, exceeding day-to-day expectations by going the extra mile. Share your method, approach, and attitude towards your work and performance.

"Just yesterday, I had a customer make a purchase and noticed that she was struggling with her bags. She had a stroller, a couple of kids, and a lot of bags to carry. I offered to help her out to her car, and she gratefully accepted. It felt excellent to go above the call of duty that day."

"At a previous job, I identified an opportunity with my third-party carriers that were hauling our products. They were dropping our freight and driving back with empty trucks. I did some research and found out that if I was able to schedule backhaul opportunities, the third party would receive 20% of the revenue and my company would get 80%. This was a great opportunity to offset my distribution cost. This program generated 1.5MM annually."

Take me through your experience in retail. What was the most challenging position you have held? Which was your favorite, and why?

"I have worked in retail for the past eight years. My most challenging position was with Company ABC. I found it challenging because it was a different industry than I was accustomed to. I learned a great deal during that time. This position was also my favorite because it was such a great challenge. I like to be pushed beyond my boundaries. It keeps me motivated to be better."

Walk the interviewer through your career history in retail. Be sure to highlight your favorite and most challenging positions. Discuss what made them so challenging and rewarding. Detail the professional growth you took away from those experiences and how you've applied them forward in your career.

"My most challenging position, and also my favorite position, would be my current role. I would not normally choose to leave; however, I need to find a position related to my newly acquired degree. In my current position, the hours are great, my co-workers are nice, and I receive fair compensation."

"Most challenging was when I managed all of operations and sales in the ____ ________. I was responsible for the entire fleet, managing third party, Corporate warehouses, drivers, and the entire sales team."

What are your salary expectations?

"I currently earn a base salary of $45,000 per year plus a potential 20% annual bonus. Last year my earnings were $52,000, and I would like to stay in the same range or slightly higher."

The best way to discuss your salary expectations is to use your current earnings as an example, not excluding any bonuses, incentives, stock options, retirement and health benefits, or any other perks and rewards. Every form of compensation should be rolled into one. Be open and honest. Transparency is the best approach when salary-based questions arise. By putting everything on the table, you establish your professional worth and reveal what they have to compete with.

"I currently make $22/hour with two bonus opportunities. I am looking for compensation that is aligned with the role and provides an opportunity for growth."

"130k base salary plus bonus potential."

In this role, you will be required to handle customer transactions. On a scale of 1-10, how strong are your mathematical skills?

"I did very well in math during High School and am comfortable with the math skills required to accept cash, balance a cash float, and perform inventory-related tasks."

Strong math skills are an asset in any retail-based role but are not always necessary. If your math skills are a strong suit of yours, volunteer that. If your mathematical skills are sufficient, share how you verify the accuracy and quality of your work and highlight your attention to detail. Assure the interviewer that you are comfortable with the skills associated with handling cash transactions and performing inventory counts.

"My math skills are strong, and I am confident I can meet your expectations when accepting customers' payments."

What type of manager brings out the best in you?

"I have worked with various personalities and management styles with great success. If I could express a preference, I feel I am best with a manager who allows me autonomy while still investing time in me through mentorship and training. Can you describe the management style here?"

Not only is your interviewer interested in gauging the type of manager or employer that brings out the best in you, but they are likewise curious to learn what leadership style you identify with the most. Some individuals prefer a close working relationship with a lot of accountability, while others prefer space and autonomy. If you are unsure of the management style of the interviewing company, try to leave your answer as open as possible. Highlight your ability to adapt to and work with any personality type.

"In the past, I have worked best with managers who are strong mentors but also offer autonomy when it comes to the tasks they know I am well versed in."

"Someone that is honest, upfront, and respectful."

At Sysco, we firmly believe in grooming our employees into management roles as they show potential. Are you interested in potential leadership roles with us?

"I would be very excited about obtaining a role in leadership within Sysco in the future. I am prepared to express my interest through hard work and taking on leadership duties as you feel I am ready."

Inform the interviewer of your leadership potential, where your relevant skills have shined, and whether you'd like to pursue a leadership position at this time or in the future. If it interests you, share the scope of where you'd like to take your management career while exploring with them the opportunities for growth within.

"I have been in an unofficial leadership role for the past three years. I believe a management role with Sysco would be a great next step in my career."

"My first order of business will be to master my current role. Once I feel that I have done that, With support from my Manager I will seek all opportunities within the company to advance my career where I feel I can make a positive impact on the company."

Tell me about a time you worked with a diverse team.

"At one point, I worked at a store in a very diverse neighborhood. It was a pretty exciting experience in that everyone from different walks of life worked under one roof. It was probably the most dynamic and innovative crew I've ever worked with. Everything was outside of the box. We were a pretty great team. I still swing by and take the time to say hello when I'm in the area."

Interviewers ask diversity questions to determine if you possess cultural competence. This is loosely defined as one's ability to understand, appreciate, and interact with people from cultures or belief systems different from your own. These days, it is widely accepted that building diverse teams fosters a more collaborative and innovative working environment. So, by gauging your response, they'll conclude how well you work with and relate to fellow team members from different backgrounds than your own.

You will be responsible for a large amount of cash and valuable merchandise at Sysco. What would your most recent employer say about your character and honesty?

"My most recent employer and all others would say that I have strong character and always choose honesty first. I have solid references who will attest to that as well."

Honesty and integrity are required traits for any retail employee. Share your self-perception and speak to your integrity and intentions and what your word means to you. Explain that you value transparency while consistently respecting the chain of command. Assure the interviewer that you can be trusted. Draw on the opinion of others to solidify your answer. Offer a real-life example where your integrity was tested and tell the interviewer what you did to protect the interests of your team.

"My most recent employer would say that I am a person of integrity. I fully believe in honesty at all times."

"I have managed hundreds of millions in inventory and assets over my career and I have never had any issues with trust. I am sure that any of my past employers would agree."

We have a strong employee honesty program in place at Sysco to prevent loss. What would you do if you discovered a co-worker stealing product or money?

"My reaction to employee theft would differ if I were a retail associate or a retail manager. If I were a manager and caught an employee stealing, I would terminate them immediately. If I were an associate, I would report the incident according to company protocol. I would avoid approaching the employee as I would not want to make it a personal issue."

Loss prevention initiatives are crucial in the retail sector. Although shrinkage is a common factor when fiscally projecting, every brick and mortar tries its best to prevent it. Not only do they want insights into your integrity, but they are also equally concerned if you would handle such a situation without compromising the integrity of their brand or presenting any further complications or legal challenges. Discuss with the interviewer how you would handle a situation surrounding employee theft with grace and discretion while respecting the chain of command and complying with the human resource's code of conduct. Be sure to avoid sounding self-righteous in your answer. Be diplomatic and refer to company protocol in such situations.

"I value honesty, so if I saw a co-worker stealing, I would immediately tell my manager. Do you have a process in place for reporting these types of situations?"

"If I had discovered that a co-worker was stealing products or money from the company, I would directly report the situation to the manager in charge."

"Report it to my direct supervisor."

How you would handle catching a work friend stealing?

"Depending on the circumstance, I would observe, collect evidence, pull our managers aside, and deal with it discreetly. I'd tell them I want to remain anonymous and ask them to recruit others to gather their things before escorting them off the property. Whether they're my friend or not, I'd want them to be treated with dignity. Regarding any other actions, I would follow the company's policy accordingly. The last time I encountered this, the employee was asked to return the product and was fired. We also Eighty-Sixed them from all our stores and mailed their paycheck to their address. I'm a pretty good judge of character, so, luckily, I haven't faced this situation. I'd hate to lose a friend over something like this."

You are responsible for your responses and actions, regardless of their behavior and ethics. The interviewer will want to see how you address this situation. You'll want to exhibit integrity, not only in how you view the crime but in how you treat that coworker, as you should treat anyone, with discretion and tact. They want to ensure you will act accordingly to the company's policy and reputation, and by safety and legal guidelines, without bringing it to the attention of non-managerial subordinates or customers.

A work friend is running late and may be fired if they don't clock in on time. They call and ask you to clock in for them. What do you say?

"I would probably express disappointment in my work friend for asking them to compromise my job and my integrity to cover their tracks. I'd probably tell them that I trusted them to never ask me such a thing and that I can't trust them to not ask me again. I'd tell them that I am responsible for my actions just as they are for theirs. I'd wish them luck in getting to work on time and not getting fired. I would tell them to reconsider their course of action and that as long as they don't ask anyone else to clock in for them, I might not inform management. I'd then tell them that the fate of our friendship is up to them at that point."

This question tests your integrity based on your approach and logic in facing this situation. It also tests your sensibilities towards the big picture, teamwork, and communication skills. One way to exhibit strong interpersonal skills is to address the big picture view, exemplifying how you tried to encourage your teammate to make the right decision and approach their situation with integrity.

Sysco Interview Questions

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1. How do you handle situations that could cause you to be late or miss work?
2. Do you have reliable transportation?
3. We need reliable people on our team at Sysco. How many days were you absent from work last year?
4. This position requires a flexible schedule as we are open evenings, weekends, and most holidays. Are you able to commit to these hours?
5. How can Sysco motivate you on the job?
6. How do you like to be recognized for your accomplishments?
7. Personality fit is important to us at Sysco. How would you describe your personality?
8. What type of work environment do you dislike working in?
9. Tell me three qualities you possess that make you a strong fit for this position with Sysco.
10. How do you feel about performance incentives?
11. This position requires you to wear a uniform to work. Have you worn a uniform in the workplace before? How do you feel about this?
12. Describe your ideal employer.
13. Have you researched our company values? What makes you the best candidate for Sysco?
14. What do you hope to learn from this job at Sysco?
15. What do you know about Sysco? Why do you want to work for us?
16. Why is this job with Sysco right for you at this time in your career?
17. Tell me about a time you made a suggestion requesting change in an organization.
18. How do you handle a situation where your supervisor does not properly communicate information to you?
19. In our retail stores, we take pride in our merchandising and displays. Do you consider yourself to be a creative person, capable of making an attractive retail display?
20. Sysco puts customer service first. How do you ensure that you always put the customers' needs first?
21. At Sysco, we have a very clear return policy. How would you handle a customer who was arguing with you about a potential return?
22. In a retail environment, staff turnover is often high. How would you handle it if your co-worker did not show up for their shift?
23. Working in a retail environment, you will sometimes come across rude customers. How would you handle a customer who is aggressive towards you or a co-worker?
24. What is the most competitive work situation you have experienced? How did you handle it? What was the result?
25. At Sysco, we like to hire strong achievers. Give me an example of a time you went above and beyond.
26. Take me through your experience in retail. What was the most challenging position you have held? Which was your favorite, and why?
27. What are your salary expectations?
28. In this role, you will be required to handle customer transactions. On a scale of 1-10, how strong are your mathematical skills?
29. What type of manager brings out the best in you?
30. At Sysco, we firmly believe in grooming our employees into management roles as they show potential. Are you interested in potential leadership roles with us?
31. Tell me about a time you worked with a diverse team.
32. You will be responsible for a large amount of cash and valuable merchandise at Sysco. What would your most recent employer say about your character and honesty?
33. We have a strong employee honesty program in place at Sysco to prevent loss. What would you do if you discovered a co-worker stealing product or money?
34. How you would handle catching a work friend stealing?
35. A work friend is running late and may be fired if they don't clock in on time. They call and ask you to clock in for them. What do you say?

Sysco Interview Questions

1. How do you handle situations that could cause you to be late or miss work?

2. Do you have reliable transportation?

3. We need reliable people on our team at Sysco. How many days were you absent from work last year?

4. This position requires a flexible schedule as we are open evenings, weekends, and most holidays. Are you able to commit to these hours?

5. How can Sysco motivate you on the job?

6. How do you like to be recognized for your accomplishments?

7. Personality fit is important to us at Sysco. How would you describe your personality?

8. What type of work environment do you dislike working in?

9. Tell me three qualities you possess that make you a strong fit for this position with Sysco.

10. How do you feel about performance incentives?

11. This position requires you to wear a uniform to work. Have you worn a uniform in the workplace before? How do you feel about this?

12. Describe your ideal employer.

13. Have you researched our company values? What makes you the best candidate for Sysco?

14. What do you hope to learn from this job at Sysco?

15. What do you know about Sysco? Why do you want to work for us?

16. Why is this job with Sysco right for you at this time in your career?

17. Tell me about a time you made a suggestion requesting change in an organization.

18. How do you handle a situation where your supervisor does not properly communicate information to you?

19. In our retail stores, we take pride in our merchandising and displays. Do you consider yourself to be a creative person, capable of making an attractive retail display?

20. Sysco puts customer service first. How do you ensure that you always put the customers' needs first?

21. At Sysco, we have a very clear return policy. How would you handle a customer who was arguing with you about a potential return?

22. In a retail environment, staff turnover is often high. How would you handle it if your co-worker did not show up for their shift?

23. Working in a retail environment, you will sometimes come across rude customers. How would you handle a customer who is aggressive towards you or a co-worker?

24. What is the most competitive work situation you have experienced? How did you handle it? What was the result?

25. At Sysco, we like to hire strong achievers. Give me an example of a time you went above and beyond.

26. Take me through your experience in retail. What was the most challenging position you have held? Which was your favorite, and why?

27. What are your salary expectations?

28. In this role, you will be required to handle customer transactions. On a scale of 1-10, how strong are your mathematical skills?

29. What type of manager brings out the best in you?

30. At Sysco, we firmly believe in grooming our employees into management roles as they show potential. Are you interested in potential leadership roles with us?

31. Tell me about a time you worked with a diverse team.

32. You will be responsible for a large amount of cash and valuable merchandise at Sysco. What would your most recent employer say about your character and honesty?

33. We have a strong employee honesty program in place at Sysco to prevent loss. What would you do if you discovered a co-worker stealing product or money?

34. How you would handle catching a work friend stealing?

35. A work friend is running late and may be fired if they don't clock in on time. They call and ask you to clock in for them. What do you say?