Sykes Enterprises Interview Questions
Go Back1. At Sykes Enterprises, we have detailed procedures in place for client technical support. What would you do if those procedures did not appear to be working?
2. Describe a time you had to modify your approach to a project due to the presentation of new information.
3. Can I answer any questions about Sykes Enterprises for you?
4. Tell me something about yourself that I wouldn't know from reading your resume.
5. How would your most recent manager describe you?
6. If you were hired today, what would you aim to accomplish first?
7. Has your career progressed as expected?
8. Why is this job with Sykes Enterprises right for you at this point in your career?
9. At Sykes Enterprises, we support our employees’ pursuit of continued education. If you could take a course or workshop on any topic, what would you choose?
10. Describe your ideal employer.
11. How would you rank your desire to work for Sykes Enterprises over our competitors?
12. How would you describe your communication style and skills?
13. Would you say you are a better verbal or written communicator?
14. Would you be willing to work over 40 hours a week?
15. How will you match Sykes Enterprises' high customer service standards?
16. How do you stay up to date on industry changes and current developments in your field?
17. How do you guarantee the quality of your work?
18. Have you ever worked with a diverse group of people?
19. What decisions did you routinely make in your last position?
20. Have you ever worked in a cross-functional environment before?
21. Describe the difference between working hard and working smart.
22. We are asking for eight years of industry experience, and you have just five. Why do you think you are qualified for this position?
23. Give me an example of a time you had to be extra diligent to meet a deadline.
24. Tell me about your experience in the field of IT services.
25. What are your thoughts on web-based, click-to-chat support solutions?
26. Walk me through how your education will benefit a career with Sykes Enterprises.
27. Have you ever broken a confidentiality agreement?
28. Sykes Enterprises is trusted with our client’s sensitive and confidential information. Are you willing to complete a full background check?
29. How do you evaluate success among your team members?
30. What characteristics or events contributed towards your success as a leader?
31. What type of manager brings out the best in you?
32. How do you make tough decisions that could impact your entire team?
33. What are your salary expectations?
34. How do setbacks emotionally affect you and your work?
35. What part of this career triggers the most stress for you?