1. When a problem arises, what is your first reaction?
2. Outside of work, what creative activities do you like to pursue?
3. Tell me about a time you used good judgement and logic to solve a problem.
4. What kind of people do you enjoy working with?
5. We value diversity at Sitel. When have you worked with a diverse group of people?
6. If you had $50,000 to build your own business, what would you do?
7. Sitel values philanthropy and community giving. How do you give back to others?
8. At Sitel, we have many local competitors. In your opinion, what makes us stand out from the crowd?
9. At Sitel, we seek to hire those who think outside the box. When was the last time you suggested a workplace improvement? What was the outcome?
10. Due to the nature of Sitel business and services, we may ask you to complete a full background check. Are you willing to comply?
11. At Sitel, we look to hire those who will be a long term fit. Where do you see yourself five years from now?
12. We value accountability at Sitel. If a customer sent a formal complaint about an interaction with you, how would you handle it?
13. Sometimes the services and packages offered at Sitel can be confusing to new clients. How do you explain complicated concepts to those who may not understand?
14. How did you maintain a good relationship with your most recent boss?
15. Rate your communication skills from 1-10 with proper examples backing your given rating.
16. Customer service is our top priority at Sitel. What is your customer service philosophy?
17. Many of the higher level roles within Sitel require the equivalent to a degree. Walk me through your post-secondary education.
18. At Sitel, we value continued education and training. Tell me about your education.
19. What are your salary expectations?
20. Strong time management is important at Sitel. How do you manage your time, even on the busiest days?
21. At Sitel, we provide services to a wide range of businesses. Which industry or business type do you have the most experience with?
22. How do you determine priorities when you have multiple projects due?
23. It seems your resume is missing certain skills required for this position. How do you plan to compensate for this?
24. Despite your industry background differing from ours, what transferable skills and characteristics do you possess that make you uniquely qualified to fill this position?
25. Tell me why you are the right fit for Sitel and this position.
26. When have you contributed to an effort to obtain a corporate goal?
27. Do you fully understand what we do at Sitel?
28. What do you view as the biggest challenges Sitel faces in the commercial services industry?
29. What exposure have you had to the wide range of services we offer at Sitel?
30. Tell me about a time you took charge of a meeting. Was the outcome a positive one?
31. As a manager, who has been your greatest influence? Tell us about a person that has defined what type of leader you wish to be.