We're looking for fast learners to join our team at Robinhood. How long will it take for you to make a meaningful contribution?

"I plan to be productive from day one and am incredibly eager to get started. Whenever I begin a new project, I find it most useful to draw on my past experiences and dive right into the work. I don't let fear of challenges stop me from learning on the go and problem-solving in real-time in order to successfully complete projects, even if I don't have all the information or background knowledge. If given the opportunity to join the Robinhood team, I would be excited to jump right into it and begin making meaningful contributions to the team."

Robinhood has a high-profile reputation to maintain in the investing world and wants to ensure that its employees will help the company grow. As such, hiring managers are looking to hire the best of the best. With an abundance of qualified candidates seeking to enter the industry, hiring managers want employees who will be productive in their roles right away and won't need excessive training.

While it's understandable that you will need some time to get up to speed in your role, you should convey to your interviewer that you're ready to hit the ground running on day one. Emphasize that you're a fast learner who will happily jump right into tasks.

"I plan to make an impact as soon as possible at Robinhood. I've already researched this position and have all the requisite skills outlined in the position description, along with proficiency in other relevant skills that I think would be useful in developing the (XYZ) project at Robinhood. As you can tell, I'm incredibly eager to get started, which is why I have created a 90-day impact plan that I would like to share with you. After that, I'm interested in hearing from you if there are any additional actions that I haven't included that I could take in the first week to be successful in this role."

Tell me about a time you faced uncertainty in a work decision. How did you approach it?

"I think that uncertainty keeps the job exciting, so I can assure you I'm comfortable not having every piece of information. When I worked for a tech startup a few years ago, each day presented new challenges and uncertainties that we had to tackle. Our first time onboarding a new client was particularly challenging, as we didn't have precedents in place. I handled this uncertainty through diligent preparation in the weeks leading up to our kick-off call. I did extensive research on the client, made sure I was comfortable with our project management tools, and created various contingency plans. Overall, the onboarding went well, we developed a close relationship with this client, and our work with them remained productive and robust. Even though they were our first client and we had no blueprint to follow, I approached the situation by listening closely to the client's pain points and developing subsequent deliverables to address each one."

Ambiguity is an inevitable part of most jobs and will most certainly be something you'll deal with on a daily basis within the investing space. Your interviewer wants to know that you are comfortable with uncertainty and can use solid logical reasoning skills to find the best path forward.

While some employers are okay with answering an exhaustive list of questions you might have, know that most employers won't want to hold your hand through every project. In your answer, emphasize that you can effectively manage uncertainty and won't need your hand to be held every step of the way. Using an experience as an example, demonstrate your ability to run with a situation even if you don't have each piece of the puzzle.

"As I'm sure you and your team are well aware, last year was a particularly volatile one for the market. As a result, I dealt with uncertainty daily. Over time, I became quite comfortable with this uncertainty and communicated it effectively to my clients. I found that regular communication and thorough plans for varying scenarios were the best way to deal with uncertainty. Further, I became comfortable with changing my course of action at a moment's notice depending on a client's risk tolerance and financial goals and other outlying and emerging factors."

At Robinhood we aim to get better every single day. Tell me about how you have sought to improve yourself professionally.

"I am a firm believer in being a lifelong learner in my work. As technology has changed over time, it is critical to keep myself up to date with the latest advancements within the IT space. I stay up to date on industry news through an annual subscription to (XYZ) publication. Also, I recently decided to join an online networking group within the industry to learn from my peers about challenges they've encountered and strategies they've developed to overcome them."

Your interviewer is looking to get a sense of your professional motivation and work ethic. They want to ensure that you share in Robinhood's value of continuous improvement, whether personal or for a product/service offering.

Use this question as an opportunity to highlight the many ways that you have taken the initiative to continuously improve professionally. Discuss any continuing education you have completed, societies or groups you belong to, and publications you read regularly. All of these serve as great examples of your drive to grow professionally.

"I strive to be intentional with my career moves and progression and am happy with the path that my career has taken me. Both personally and professionally, I work to ensure that I make growth a priority and that my daily actions set me up to achieve the goals that I've set for myself. I especially enjoy conferences and in-person and virtual networking events, which allow me to learn from my peers and stay up-to-date on the latest industry happenings."

We encourage innovation at Robinhood. When have you created something from scratch in the workplace?

"In my previous role, I coded a new software program that went on to be a key component of our customer management system. Doing so required me to put in work above what was expected of me, but it was a project that I was passionate about so I had no problem doing so. Further, I took the lead on deploying the new software by conducting training and serving as the go-to point person. This project was a huge success at my company, and I look forward to having the opportunity to contribute to building something from the ground up at Robinhood if given the chance."

Robinhood is well-known for its innovation, having disrupted the online brokerage industry by introducing its free investment platform. They seek to hire bright minds who will contribute to their innovation going forward, and the interviewer is asking this question to get a sense of how you will contribute and help spur future innovation at Robinhood.

Think about a time when you took initiative to build something professionally, clearly outlining the steps you took to do so successfully. Highlight how you leveraged technology, if relevant, and tie your answer back to how you would contribute to innovation at Robinhood if hired.

"I'm most proud of the Equity & Inclusion Committee that I worked to build with a team member at my current company. Such a committee did not exist previously, so it required extensive planning and research to build it from the ground up. However, employees received it well, and there are currently 10 active members. We've engaged in meaningful projects and are growing."

Working at Robinhood, you will experience changes on a regular basis. When have you had to change a major component of your project due to new information being presented?

"I had a large project last month that was nearly complete when the client called to say that the dimensions provided were incorrect. Because of this, our team had to re-do the entire proposal. It took us an additional four days of work but, in the end, the client was delighted with our work, and it resulted in new opportunities with them."

Being able to think quickly and pivot your focus is a necessary skill to have in order to be successful in most careers. Your interviewer wants to hear that you're flexible and able to adjust your methods when confronted with new information, especially in the ever-changing investment space.

Talk to the interviewer about a time when a significant change, whether internal or external, occurred on a project. Highlight the steps you took to seamlessly implement new information and successfully complete the project.

"I would say that being in the software and technology business means changing major components on projects on a regular basis. I consider myself to be well-accustomed to changing gears at a moment's notice and can adapt quite well to new information. For example, my team had to quickly deal with new SEC regulations last year in adjusting the scope of a project we had been working on for the past month. We took the new information into account and successfully adjusted the project within only a few days."

Tell me about the most interesting project you have worked on this year and the biggest thing you learned from it.

"In my previous role, we worked on a variety of projects with fingerprint recognition software. One of the most interesting projects was a fingerprint-based ATM system. It was a test project for a large banking institution. In addition to learning a great deal about fingerprint recognition, I was also able to learn a lot about the critical relationship between software and security."

Your interviewer wants to hear that you're a motivated individual with an authentic interest in the projects you've taken part in. This question is also an opportunity for the interviewer to dig into your project management skills, so make sure you adequately explain your methodical approach to tackling a project, whether personal or professional.

Demonstrate to your interviewer that you value continuous growth and learning opportunities by discussing a recent project that particularly piqued your interest. In most cases, it's best to focus on a professional example, but it's okay to discuss a personal project as long as you can give a compelling reason why it's relevant to your current work. Maybe a project put you out of your comfort zone professionally, or perhaps it had a far-reaching impact. Reflect on what made the project meaningful and the top thing that you took away from it.

"I find the majority of the projects that I have been working on this past year to be very interesting. If I had to choose one, I would choose having had the opportunity to develop the Uber app with a team of software developers. This has been the most meaningful part of my internship with Uber, as I learned a lot about on-demand apps and building a friendly user interface."

We strive to speak plainly, simply, and truthfully at Robinhood. What is your communication style in the workplace?

"I strive to be straightforward and concise in my communication with clients and colleagues. In my previous role, I focused on listening to my clients and their most pressing needs and goals. I made an effort to echo their language and avoid esoteric ideas that I knew wouldn't be relevant. Above all, I ensure that my tone is never patronizing towards clients or colleagues. I often learn something new from those I work with and place great value on hearing their input."

The ability to explain complex ideas in simple terms makes you more effective in your role and more enjoyable to work with. This skill is relevant for client interactions and your interpersonal work, and your interviewer wants to ensure that you will fit into Robinhood's culture as an effective communicator.

Stress that you also value plain and simple language and strive to maintain straightforward, concise communication in the workplace. If you can think of one, give a relevant example of your ability to do just that.

"To communicate effectively, I strive to convey the essence of an idea in simple terms rather than deep-diving into the details of more technical matters. I've found this to be an important component of humility within the industry. Furthermore, If I'm having trouble explaining a new concept in simple terminology, I've found that it usually means that I have more research to do myself. I place incredible value on continuous learning within the industry via publications, newsletters, podcasts, and conferences. Keeping myself educated allows me to explain complicated ideas in a way that makes sense to people outside of the industry."

This role with Robinhood is highly technical. What is your understanding of this position and the responsibilities that come with it?

"From our previous conversation, the job description, and researching the role online, I feel that the job is best described as a project leader focused on X, Y, and Z. The technical requirements that are most important for excelling in these projects are A, B, and C. I am well-versed in the tasks and programs you are asking for and am confident that I meet the strict requirements to perform in this role successfully."

The interviewer wants to make sure that you understand the position description and that you are well-versed in what will be required of you in this role with Robinhood. Further, the interviewer wants to hear that you're up to the task and have all of the relevant training and experience to excel in these responsibilities.

Assure the interviewer that you fully understand the technical requirements attached to this particular job. It is essential that you research the role and thoroughly consume the information provided in Robinhood's job posting/job description. Keep your answer to the point.

"My understanding is that you seek a candidate with expert level skills in X, Y, and Z who can train junior employees. I have developed expertise in all three of these areas from my previous experience at ABC company. Is there anything I can help clarify about my technical expertise?"

A key component of our mission at Robinhood is our radical customer focus, and we exist to make our customers happy. Give me an example of a time you went above and beyond to make a customer happy.

"One of my clients in my current role is not at all tech-savvy and easily gets frustrated with technology. I believe that I've gone above and beyond to help her with the deployment of our company's software. While we usually only need about one 20-minute session for installation, I worked with her for a few hours to explain all of the nuances of the software so that she would fully understand the new programs. She was grateful for the extra time I put into patiently explaining the product, and I felt accomplished knowing that I had helped her."

Radical customer focus is one of the four pillars that makes up Robinhood's value statement. Their customers are at the heart of each business decision being made, and your interviewer is asking you this question to get a sense of how you will contribute to the high customer service standards they've cultivated.

Prior to your interview, think of a specific example that highlights how you did more than what was expected of you to help a customer solve a solution. Demonstrate an understanding of excellent customer service and why it's crucial to Robinhood's mission.

"I understand that customer service is a huge focus for Robinhood, and I feel that the past three years I've spent in a customer-facing role would help prepare me for working closely with customers to resolve their issues. In one instance, my team and I dealt with a customer complaint about a service we had provided. As I was the team lead, I took it upon myself to immediately look into the situation to solve the problem for the customer, despite it being after my working hours. I decided to give the customer a year of discounted service and made sure to follow up with them on an ongoing basis about their experience with the service."

At Robinhood we value organization. Tell us about a time when you were particularly effective on prioritizing tasks and completing a project on schedule.

"Last week, I was asked to lead our team while our manager was away. I created a checklist of things that needed to be completed to reach our deadlines. I gathered the team to discuss our goals and asked for input and ideas to get us there. It was a great experience for me because not only was I able to exercise my leadership capabilities, I also learned how to effectively prioritize tasks and manage a team."

Hiring managers want to make sure you have a plan in place to keep yourself organized and productive in your work. While everyone has different work styles and strategies for getting projects finished, ensure that the interviewer knows that whatever system you have in place supports your professional success.

Start off by mentioning that you are typically an organized person. From here, dive into a recent time-consuming project that you were involved with. For instance, you might say, 'I was recently involved with a project that required 30 hours of my time in a two-week period while I was also in the middle of several other projects.' Describe what strategies you took advantage of to successfully complete what was required of you on a demanding project like this one. Perhaps you make to-do lists, rely heavily on a calendar, or utilize a project management tool.

"In my current role, I juggle multiple short and long-term projects at the same time and liaise with various teams to do so. To make deadlines and ensure that I'm not overlooking anything, I rely on strong organizational skills. I can think of one particularly taxing long-term project for (XYZ) client that required great organization. To tackle this project successfully, I made sure to be diligent in maintaining my calendar and to-do list. I regularly organized check-in meetings with my teammates and kept track of everyone's deliverables."

At Robinhood we value team members who don't settle for "good enough." Give me an example of a time in your work where you refused to settle for a "good enough" solution.

"My team and I were working on a proposal for a huge client that we really wanted to win. We spent weeks working on the proposal and finally came up with a finalized plan. I spent time reviewing the finalized proposal and realized that while it was "good enough," there was still room for improvement in further personalizing it to the clients' needs. I communicated this with my team and spent the next few days taking ownership of this proposal and further improving it. I led the proposal presentation, and we ended up winning the client!"

Robinhood emphasizes not settling for a "good enough" solution in the context of customer service, but you can give an answer in a different realm if you want. Your interviewer wants to ensure that you will fit into Robinhood's hardworking team and go above and beyond in finding solutions to the most pressing challenges.

Use an example that showcases your diligent work ethic and sense of ownership over the projects you take on. Highlight the results of your actions and share how you bring that same attitude to a role with Robinhood.

"My previous position had me working in a client-facing setting for at least half of the time. I dealt with a wide array of customer issues during this time, and I made it my priority to tackle each one on a case-by-case basis. I avoided giving stock responses and made sure to listen intently to my client's concerns. In one instance, I took on a complex project that involved helping a client with a bug that two customer service reps before couldn't fix. I worked with him for days to find a solution, carefully examining each potential solution until we finally found one. He was immensely grateful for the work I put into finding a solution when I could have given up and passed the problem on to someone higher up than me."

Looking at our products and services, what do you think we do better at Robinhood than any of our competitors?

"While many of your competitors followed suit with commission-free trades through their brokerages, what stands out to me the most about Robinhood is the fact that you disrupted the industry by being the first major company to offer this. Industry disruption will always be associated with your app, and I think the foundation upon which you've built new products and services is incredibly strong compared to your competitors."

The interviewer wants to know that you can speak competently about the industry and that you are aware of Robinhood's competitive landscape. There is no right or wrong answer to this question so long as you justify why you've chosen the products and services you did.

You should have no problem coming up with at least 2-3 concrete things that Robinhood does better than anyone else in the industry. Before your interview, think about what you know and like about Robinhood's platform and company initiatives. Ensure that you are also well-versed in what their competitors offer.

"I think the focus you place on the customer is highly impressive compared to your competitors. From your client-focused marketing initiatives to your sleek UX to the effort you've put into making investment more accessible for the average person, there is so much to say about how Robinhood is an industry leader in putting the customer first."

At Robinhood we take privacy and confidentiality very seriously. If hired, are you willing to sign a non-disclosure agreement?

"I have signed non-disclosure agreements in the past. Although I'm not currently under one, I see the importance of these kinds of procedures and am most willing to comply."

Signing a non-disclosure agreement is quite common in the software and technology industry. If hired, you will likely become privy to trade secrets, pending patents, and other innovative projects that must remain confidential. This is a straightforward question to make sure you're up to the task.

Signing NDAs or agreeing to Robinhood's security measures is non-negotiable if you're serious about getting this role. Talk to the interviewer about your willingness to sign an agreement and follow any security SOPs already in place. If you are currently under non-disclosure or non-compete agreement with your present employer, now is the time to discuss that.

"I am happy to review any privacy and confidentiality agreements that you have."

I would like to have a full understanding of your experience and portfolio. What types of industries have your previous projects been involved in?

"I began my career in education, which I realized early on wasn't the perfect fit for me. Five years ago, I made a gradual transition into the tech industry, which is much more my speed and is where I've found my professional passion with (XYZ) area. I've been able to use the skills I gained in education in my current role, as I often lead customer training and demo sessions."

The software and technology industry is vast, and it is essential for the interviewer to have a full understanding of the sectors and types of projects where you have the most experience. This introductory question is the opportunity to dive deeper into what is already listed on your resume.

Highlight any projects or clients you have prior experience with that relate to the work you would be doing at Robinhood. While you should focus your answer on industries relevant to the role, it's OK to bring up prior experience in a completely different field so long as you can tie that experience into how you got to where you are now and highlight why it was meaningful.

"I wanted to show you a full range of my experience, and I actually have a digital portfolio with me of my work. Would you like to take a look?"

At Robinhood we take pride in our ability to stay one step ahead of our competitors. How will you contribute to this trend?

"You are, of course, the leading commission-free investment platform and have done this by offering unmatched customer support, UX, and marketing. I believe the best way to stay ahead of your competitors is to pay close attention to minute details. When you put out a great product, others will try to mimic your work, but they will cut corners because they will feel rushed to get it out on the marketplace first. I will contribute to the success of Robinhood by committing my most attentive work to you every day."

It's no secret that Robinhood is an industry giant, and maintaining this position amongst its competitors is no small feat. The interviewer is asking you this to ensure you have a working understanding of Robinhood's competitive landscape and that you, on an individual level, have the capacity to contribute to the company's bottom line.

To answer this question effectively, ensure that you've spent sufficient time researching Robinhood and its competitors, focusing on the traits that set Robinhood apart from its competition. Speak openly with the interviewer about your ability to work competitively and how you plan to contribute to their continued success on an individual level.

"I think that the best way to stay ahead of competitors is to keep your projects as simple as possible while remaining innovative. People want simple, easy products that they can understand. What I've seen from competitors lately is that they overcomplicate their products. I offer clean and consistent work that will help drive innovation at Robinhood."

What are the top three skills you acquired in your last role?

"There are many skills I gained in my most recent position as I underwent a fantastic training program and worked with strong mentors. If I had to choose three top skills, I would say solid collaboration with team members, analytical thinking skills, and intercultural competency. I take my commitments to clients and my colleagues very seriously, and I feel confident in my ability to deliver on those traits."

You have likely gained many valuable skills in your career, and your interviewer wants to hear about the skills that will be most relevant to a role at Robinhood. This question is an opportunity to sum up your resume by emphasizing your most notable skills.

Before the interview, make a list of the most noteworthy skills you have developed in your most recent role. Make sure to include both hard and soft skills, and then reflect on which are most relevant to this role and which provide the best examples to share with your interviewer.

"In the past few years, I was able to upgrade my education while still working full-time. The biggest skill I gained was my ability to multi-task as I worked the dual role of employee and student. I worked incredibly hard to balance those responsibilities, and I would bring this motivation to the role of a programmer at Robinhood. I also pride myself on my curiosity. Expanding the breadth of my knowledge is important to me, and I did that academically. My curiosity is a motivator for me, and my attitude toward learning helps me to progress professionally. As for a third skill, I would say that I'm personable. I've always been a people person, and I work well with others. At my current job, I work with a team of six people. We've developed a top-notch strategy for communicating and divvying up tasks."

We know that you have options with the decisions you make in your job search. Why Robinhood?

"While there are many reasons why I'm confident I would be happy with a career at Robinhood, it ultimately comes down to three main things for me in pursuing this opportunity. First, I feel strongly about your mission to democratize finance for all, and I'm eager to contribute to it in a meaningful way. Next, I value the focus you've placed on diversity and inclusion over the years. And finally, your UX work is among the best in the industry, and I'm eager to learn from the brightest minds while bringing my own expertise to the table."

Your interviewer wants to get a better sense of your motivation to work for Robinhood and how well you know the company. Onboarding and training a new employee is quite an investment, and the Robinhood team wants to be confident that you're ready for it.

Some interviewees might list off every reason they can think of for why they would want to work for Robinhood, while others will draw a blank and give a generic response that could very well be used for any company. Avoid both of these routes by instead giving a specific, concise answer that demonstrates you've clearly done your research. Three solid reasons with a clear explanation for each one is a good number to shoot for.

"As a finance professional with over five years of experience under my belt, I've hit a point in my career where I'm looking to align what's most important to me personally with the work that I do professionally. I've deeply admired Robinhood's pivotal role in making the financial sphere more accessible for all and creating a diverse and inclusive company culture. The opportunity to align my values with Robinhood's values is attractive to me, and I look forward to contributing to Robinhood's mission if given the opportunity."

How do you keep up-to-date on new technologies and trends in this industry?

"I keep up to date on new technologies and trends through a variety of sources. I follow three different blogs from industry leaders as well as read multiple articles online per week."

One way that a potential employer will gauge 'fit' is by ascertaining to what extent you keep up with the brokerage industry. Keeping up with the industry and Robinhood's competitive landscape signals competency and compatibility to your interviewer.

While you likely won't need to be an investing expert yourself (this will depend on how technical the role is), you should show a basic understanding of the industry and major competitors as they relate to this role with Robinhood. Demonstrate to your interviewer that you keep up with the industry through membership in industry-relevant groups or publications. You should have a reliable news outlet that you rely on for industry news, which you can mention to your interviewer.

"I take ongoing training courses online whenever possible. I also follow a few of my favorite thought leaders on social media."

What do you think you will like about this role with Robinhood?

"While I'm drawn to this role for a variety of reasons, I most look forward to collaborating with (XYZ) team and working with clients 50% of the time. Providing excellent client service is at the heart of what I do professionally, and I find that the aspect of my career that I most enjoy is working closely with clients."

Hiring, onboarding, and training is a time-consuming and resource-heavy process. Hiring managers want to know that you're excited about this role and that investing in you as an employee will be worth it. This question is an opportunity to demonstrate that you are well-versed in the role and share what you're most excited about.

Be honest in discussing openly what excites you about this role (as long as what you discuss is removed from money, status, benefits, etc.). You might share how this position will challenge you and help you grow or that you're motivated to be a part of Robinhood's team culture. Above all, emphasize your excitement about the opportunity and make sure your interviewer knows that you have spent time reflecting on what you genuinely look forward to for this role.

"I am looking forward to getting more experience in UI, and feel that Robinhood is the best place for me. You have a great reputation for creating beautiful and easy-to-use products, and I think that surrounding myself with some of the best in the industry will be incredibly motivating and exciting to me on a daily basis."

Culture fit is important to us at Robinhood. How would you describe your personality?

"I would describe my personality as approachable, light-hearted, and positive. I believe that, if asked, my colleagues and supervisor would say the same about me. I feel strongly that if given the opportunity, I would thrive in Coinbase's 'winning team' cultural mentality."

Cultural fit is an important factor in Robinhood's hiring decisions. They highlight on their website that their culture is diverse, inclusive, growth-minded, collaborative, and community-focused. Your answer to this question will help the interviewer get a better idea of how you would fit into the existing Robinhood culture and how you would contribute to it.

Prior to your interview, do some research into Robinhood's culture by reviewing their website, online forums or resources, and/or speaking to any connections who work or have worked for Robinhood. Think about how your personality traits align with Robinhood's company culture. To get you thinking, here are some example traits you might include in your answer: - Adaptable - Considerate - Diligent - Intuitive - Persistent - Resourceful - Sincere

"I would say that above all, I'm quite motivated and persistent as a person. I do not stop until I've reached a goal that I've set for myself. No matter how lofty they may seem."

Who would you say inspires you?

"I would have to say that the person who has most greatly inspired me has been my older brother. He was the one who introduced me to online trading in the first place, and we've worked together over the years on various work-related endeavors and personal projects in our free time."

The interviewer is asking this question to learn more about you on a personal level and what you value most highly. Your answer to this question will give the interviewer a better sense of your personality and what's important to you.

Your inspiration can come from a book, a mentor, family member, celebrity, author, or someone from a previous job. There are no wrong answers here, but you should aim to avoid cliches or pointing to an individual whom you don't, in reality, draw inspiration from.

"It's hard to choose just one person as I draw inspiration from many individuals in my life and in history and popular culture. If I had to choose one, I would say Bill Gates. I've closely followed his career and am incredibly inspired by his philanthropic work, having given away billions of his fortune to education, climate action, COVID-19, and global health initiatives. He's taught me the importance of taking risks, both professionally and personally."

In your opinion, what is the most pressing issue in the industry currently?

"It goes without saying that protecting customer privacy is a top challenge for professionals in this industry today. We've seen various high-profile data leaks and infringements on customer privacy in the past few years. Maintaining a robust data protection system that allows clients to feel secure is incredibly important within the industry, and it's something that I take seriously as a professional."

As a fintech professional, this question gives you the opportunity to flex your knowledge of the industry and emerging trends and challenges. Demonstrate to your interviewer that you have done adequate research and can speak to these issues in an educated manner. Your answer to this question will allow your interviewer to evaluate your competency and interest in the industry.

Highlight one challenge that will be relevant to the position to which you're applying. Common challenges that you might highlight include cybersecurity, the relationship of traditional financial services firms with fintech companies, regulations, and protecting user data.

"A huge challenge among online brokerages, in my opinion, is the lack of person-to-person communication and limited customer service options. The financial services industry is becoming increasingly digital, which is both an opportunity and a challenge. I strive to maintain a personal touch in my client interactions and think that my customer service experience would be a huge asset to this team."

We seek to hire highly ambitious people. Where would you like your career with Robinhood to take you?

"One of the reasons I was so excited to interview with Robinhood is because of the many growth opportunities you appear to offer your high-performing employees. I'm quite competitive with myself and think I would be motivated by this structure and the opportunity for growth. My biggest ambition is to be awarded a management role in the next 3-5 years at Robinhood. What's the typical progression for members of this team?"

Robinhood seeks to hire the best of the best talent out there. The interviewer is asking you this question to get a sense of your professional motivation and ensure that your level of ambition will align with Robinhood's company culture.

Discuss your career ambitions as they relate to this role and Robinhood as a company, emphasizing your desire to advance in the role. If you aspire to a manager-level position or seek to increase the number of people you are currently managing, share that with your interviewer. This question is also a great opportunity to ask a question about opportunities for advancement at Robinhood.

"I looked at your online job board to see what types of growth opportunities were available with Robinhood. One role that stood out to me was the Director of Program & Consumer Communications. Once I have grown with Robinhood's marketing department for a couple of years, I would seek to advance in my role and eventually work my way up to a position similar to the one just mentioned. I'd like to learn more about what I can do to prepare myself for a role like that."

Walk me through your post-secondary education and training and how it will help you in a career with Robinhood.

"I completed my Bachelor of Applied Technology from Carnegie Mellon University in 2004. During that time I specialized in data management and analysis. I graduated with a 3.95 GPA, one of the top students in my class. One of the biggest take-aways from my post-secondary experience was learning how to manage my time while working on multiple projects successfully. I perfected my multi-tasking skills and look forward to bringing those to work for Robinhood."

The interviewer will likely have a rough idea of your educational background from your resume. What they are asking through this question is for you to bring the experience to life for them and connect the dots between your academic preparation and your suitability for this role.

In your answer, you can discuss memorable courses, extracurriculars, or any special academic recognition you received in your university and graduate education. Focus on discussing the strengths you gained and how those skills will be used in your new position with Robinhood. Avoid simply listing what can easily be found on your resume. Rather, highlight what you gained from these experiences and how they will prepare you for a new role with Robinhood.

"I recently completed my diploma in information technology. I also have a great deal of on-the-job training and certifications, all listed on my resume. Perhaps most useful for this role will be the course I took recently in data analytics, where I learned how to apply Python to find solutions to various problems."

Our customer's privacy and security is of the utmost importance to us. What experience do you have in ensuring client privacy?

"Protecting my customer's safety and privacy is incredibly important to me in my everyday work. I follow the security policies that my company has outlined for us, and I also add in a few additional protective measures so that my customers feel safe sharing any personal financial information. In addition to only collecting vital data and storing this data safely, I also use powerful password protection tools."

To ensure customer trust and avoid data breaches, Robinhood puts customers' privacy and security at the top of their list. Your interviewer wants to know that you share this value for customer privacy and have the experience to back it up.

Using relevant examples, share what you've done to protect customers' data and privacy in the past. If you are early on in your career, demonstrate your understanding of the importance of customer privacy and what you plan to do in this role to maintain it.

"I understand that privacy is at the top of many people's concerns, and I strive to take it into account with each decision I make in a client-facing role. Most recently, I've added double authentication methods to my client's accounts. While it's one extra step to access their accounts now, it gives them greater peace of mind that their data is safe. Finally, I always ensure that I walk clients through the privacy policy so that they are well-versed in the secure way we handle their data. I am always happy to answer questions and address concerns on an individual basis."

Tell me about your greatest work-related accomplishment.

"The greatest accomplishment in my career was graduating college as an honors student while still working full time in a related field. I graduated at the top of my class while receiving high-performance reviews at my job. This accomplishment showed me that I could dedicate myself to my career and education while reaching the goals that I set for myself. It felt great to accomplish so much and be recognized for my dedication."

Asking about your most significant accomplishment allows the interviewer to dive more deeply into your professional background. It also gives the interviewer the opportunity to learn more about your personality, how you like to be motivated, and what you value personally and professionally.

It is okay to brag a little bit when answering this question. Demonstrate that you are proud of yourself and your career accomplishments and that you would take this same sense of pride in your work to a new role with Robinhood. Point to a specific, relevant example that highlights the impact you made on a project.

"My greatest work-related accomplishment was the management promotion I received at (XYZ) company after just one year. I worked very hard for that promotion and was so happy when my work and dedication were rewarded. It kick-started my career."

What questions do you have for me?

"I'm interested in learning more about Robinhood's Employee Resource Groups. How often do these groups meet, and what kind of activities do group members typically participate in?"

Remember, it's not a badge of honor to say that you have no questions. Your interviewer is looking to get a sense of your engagement and interest in the position through the questions you have. Interviewing is a two-way street, and they also might be asking this in the hopes of clearing up any confusion or hesitation you may still have.

Be sure that your queries are not mundane or redundant. The last thing an interviewer wants to hear is a question that is easily answered by simple research. Dig deeper by asking at least 1-2 thoughtful questions (as time allows) that you are genuinely interested in hearing the answer to.

"I'm curious to learn more from you about any steps that we haven't already discussed that you think I could take to be successful in this role. Are there any specific actions not encompassed by the position description that you think is important?"

We want to hire people at Robinhood who have the potential to grow into leadership roles. What leadership or supervisory functions have you fulfilled in your most recent position?

"Currently, I am supervising 12 employees with an overall portfolio responsibility of $24M. In my previous role, I managed 23 employees but with a smaller portfolio of $6MM. I feel comfortable handling a large range of employees, and have greatly enjoyed the mentorship opportunities these leadership opportunities have offered me."

Your interviewer is looking to get a better sense of your motivation and desire for professional advancement. This question is an opportunity to expand on the formal supervisory roles you have listed on your resume and the ways you've exercised leadership capacities in previous projects.

Speak openly about the level of responsibility you hold in your current position, keeping in mind that leadership can come in various forms and is not limited to formal, supervisory roles. While you may not lead a team or manage others yet in your career, you should be able to discuss a time when you led a project or took initiative in a particular endeavor. If you do have formal managerial experience, be as specific as possible in describing it.

"Although I did not officially supervise anyone in my most recent position, I always had my eye out for opportunities to lead or mentor the more junior staff. I volunteered in a company-wide program that pairs new hires with employees who have been at the company for at least a few years. I appreciated having the opportunity to get lunch with a new hire on a weekly basis and share advice with him as he settled into the new role."

How do you evaluate success among your team members?

"I've developed an in-depth system for evaluating success among my team members. As a manager, I check in twice per week with each member of my team. On Mondays, the entire team meets to set our goals together. Then, on Fridays, we meet as a group and 1:1 to discuss any successes and challenges. I have them self-evaluate and then we create a plan for success for the upcoming week. I evaluate their success based on their follow-through and willingness to work hard to reach their goals."

When you are leading a team, it is imperative to maintain awareness of each team member's contributions and regularly evaluate their strengths and weaknesses. Taking stock of everyone's performance allows you to address bottlenecks and adjust the plan as needed. This question is an opportunity to demonstrate your ability to be a good leader.

Point to previous leadership experiences while discussing with your interviewer how you stay aware of each team members' success. Demonstrate that you have a system in place for objectively evaluating performance and that your actions help support the success of your team members.

"I have various KPIs in place to measure the success of each team member. In addition to these objective metrics, I think it's critical to meet on a regular basis with each team member to hear directly from them about how they would rate their own progress on a project. I've found that, for the most part, these individuals have been quite self-aware and motivated to address any obstacles in the way of their success. In this way, I strive to foster an open conversation with team members rather than maintaining a hierarchical approach."

At Robinhood we seek to hire leaders. Tell me about a time when you took the initiative to improve work-related procedures.

"I was able to present and implement one specific change in the office this past year. It was a recycling program that I felt was very important, even for our smaller office. We had significantly less waste after my initiative was implemented and I enjoyed seeing others take pride in helping our environment."

Regardless of how junior or senior your role is at a company, it's important to demonstrate that you hold the traits of a good leader and use these traits to effect positive change in the workplace. Your interviewer wants to ensure you are a good leader and will exercise your leadership capacity in a new role with Robinhood.

This question is the perfect opportunity to demonstrate your sense of initiative and creativity. Think about a time when you proposed a change in the workplace that led to positive effects. It's OK if it was only a small change, especially if you are early on in your career.

"I recently made suggestions to my manager about the team messaging application we were using. I found a team-based app that offered a lower monthly cost, with added features. He took the suggestion, and it has worked well for our team! The company was happy with the cost savings as well."

What would your approach be for introducing (XYZ) product into a foreign market?

"I would need to know more details to get into the specifics of my approach to introducing a Robinhood product into a foreign market, but at a high level, I would say that the three main components of my approach would be to research, engage with local stakeholders, and evaluate. First, I would set up a team to engage in foreign market research to see how we will need to adjust our strategy to be effective in the local context. Building on this research, I would make strategic partnerships with local stakeholders to help effectively introduce the product into the new market. Finally, I would set up a comprehensive system that would allow us to both qualitatively and quantitatively evaluate the effectiveness of our product strategy. We would use those results to adjust our approach as needed."

Depending on the role you're applying to at Robinhood, you may be asked a few case questions. These questions give you the opportunity to apply your knowledge to real-world business challenges while giving your interviewer a better idea of your analytical ability and problem-solving skills.

The answer you give to this question is less important than highlighting that you have a methodical, thoughtful approach to addressing business questions like these. Start out by giving a concise outline of the framework you would take in introducing a product into a foreign market. Give a thoughtful explanation of why you would take that approach, sharing your analytical thought process and using quantitative reasoning whenever possible to back up the decisions you make.

What are your salary expectations?

"I'm looking for compensation that's in line with my qualifications and experience. Given my graduate degree and six years of experience at (XYZ) company, I'm seeking compensation in the range of $130,000-140,000."

Ah, the dreaded salary expectations question. Hiring managers ask this question for multiple reasons. It may be an opportunity to lowball you with an offer, or it could be to ascertain whether your expectations are in line with what they can realistically offer you.

Interviewees often feel uncomfortable discussing compensation, worried that they will give a number that's too high or too low. Answering this question tactfully requires a delicate balance of knowing your professional worth, while also understanding what Robinhood can realistically offer you for compensation. Rather than giving a specific number, it's best to provide a realistic range that allows room for negotiation. It's helpful to do your research beforehand using various online resources to ensure that you have a good idea of the salary range. If you're unsure of a fair range for this position, this question is an opportunity for a discussion with the interviewer. To avoid pigeonholing yourself into a salary that's lower than what they might offer you, you can ask your interviewer to share the typical salary range for the role.

"Thanks for asking. I was hoping to get more information first about the salary range you're offering for this position. Would you be able to share that information with me?"

This role requires a basic understanding of programming. Which languages would you consider yourself fluent in?

"I've worked with a broad range of programming languages through various professional and academic projects. I consider myself fluent in C++, Python, and PHP. In my current role, I work primarily with C++, but I pride myself on my ability and passion for learning new programming languages and would be able to do so, if hired, for this role with Robinhood."

This question gives your interviewer insight into the diversity of your programming language experience if programming has been a significant component of previous roles. Even more importantly, they want to know that you are adaptable and can learn on the fly if needed.

Research Robinhood as much as you can before your interview so that you can discuss the specific languages they work with. The need for programming knowledge (and which languages, in particular) will depend on the role to which you're applying. Some roles may not require any previous experience in coding, while others will require at least a rudimentary working knowledge.

"During my training to be an engineer, as well as in my current role since graduating, a majority of my experience falls within Python. My current role delves deeply into artificial intelligence, and Python is awesome with this advanced technology. As I understand it from talking to an engineer here at Robinhood, it would be helpful to learn Django for this role. Though I haven't worked directly with Django, I believe my experience and willingness to learn would have me up and running in no time if hired for this role."

Robinhood Interview Questions

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1. We're looking for fast learners to join our team at Robinhood. How long will it take for you to make a meaningful contribution?
2. Tell me about a time you faced uncertainty in a work decision. How did you approach it?
3. At Robinhood we aim to get better every single day. Tell me about how you have sought to improve yourself professionally.
4. We encourage innovation at Robinhood. When have you created something from scratch in the workplace?
5. Working at Robinhood, you will experience changes on a regular basis. When have you had to change a major component of your project due to new information being presented?
6. Tell me about the most interesting project you have worked on this year and the biggest thing you learned from it.
7. We strive to speak plainly, simply, and truthfully at Robinhood. What is your communication style in the workplace?
8. This role with Robinhood is highly technical. What is your understanding of this position and the responsibilities that come with it?
9. A key component of our mission at Robinhood is our radical customer focus, and we exist to make our customers happy. Give me an example of a time you went above and beyond to make a customer happy.
10. At Robinhood we value organization. Tell us about a time when you were particularly effective on prioritizing tasks and completing a project on schedule.
11. At Robinhood we value team members who don't settle for "good enough." Give me an example of a time in your work where you refused to settle for a "good enough" solution.
12. Looking at our products and services, what do you think we do better at Robinhood than any of our competitors?
13. At Robinhood we take privacy and confidentiality very seriously. If hired, are you willing to sign a non-disclosure agreement?
14. I would like to have a full understanding of your experience and portfolio. What types of industries have your previous projects been involved in?
15. At Robinhood we take pride in our ability to stay one step ahead of our competitors. How will you contribute to this trend?
16. What are the top three skills you acquired in your last role?
17. We know that you have options with the decisions you make in your job search. Why Robinhood?
18. How do you keep up-to-date on new technologies and trends in this industry?
19. What do you think you will like about this role with Robinhood?
20. Culture fit is important to us at Robinhood. How would you describe your personality?
21. Who would you say inspires you?
22. In your opinion, what is the most pressing issue in the industry currently?
23. We seek to hire highly ambitious people. Where would you like your career with Robinhood to take you?
24. Walk me through your post-secondary education and training and how it will help you in a career with Robinhood.
25. Our customer's privacy and security is of the utmost importance to us. What experience do you have in ensuring client privacy?
26. Tell me about your greatest work-related accomplishment.
27. What questions do you have for me?
28. We want to hire people at Robinhood who have the potential to grow into leadership roles. What leadership or supervisory functions have you fulfilled in your most recent position?
29. How do you evaluate success among your team members?
30. At Robinhood we seek to hire leaders. Tell me about a time when you took the initiative to improve work-related procedures.
31. What would your approach be for introducing (XYZ) product into a foreign market?
32. What are your salary expectations?
33. This role requires a basic understanding of programming. Which languages would you consider yourself fluent in?

Robinhood Interview Questions

1. We're looking for fast learners to join our team at Robinhood. How long will it take for you to make a meaningful contribution?

2. Tell me about a time you faced uncertainty in a work decision. How did you approach it?

3. At Robinhood we aim to get better every single day. Tell me about how you have sought to improve yourself professionally.

4. We encourage innovation at Robinhood. When have you created something from scratch in the workplace?

5. Working at Robinhood, you will experience changes on a regular basis. When have you had to change a major component of your project due to new information being presented?

6. Tell me about the most interesting project you have worked on this year and the biggest thing you learned from it.

7. We strive to speak plainly, simply, and truthfully at Robinhood. What is your communication style in the workplace?

8. This role with Robinhood is highly technical. What is your understanding of this position and the responsibilities that come with it?

9. A key component of our mission at Robinhood is our radical customer focus, and we exist to make our customers happy. Give me an example of a time you went above and beyond to make a customer happy.

10. At Robinhood we value organization. Tell us about a time when you were particularly effective on prioritizing tasks and completing a project on schedule.

11. At Robinhood we value team members who don't settle for "good enough." Give me an example of a time in your work where you refused to settle for a "good enough" solution.

12. Looking at our products and services, what do you think we do better at Robinhood than any of our competitors?

13. At Robinhood we take privacy and confidentiality very seriously. If hired, are you willing to sign a non-disclosure agreement?

14. I would like to have a full understanding of your experience and portfolio. What types of industries have your previous projects been involved in?

15. At Robinhood we take pride in our ability to stay one step ahead of our competitors. How will you contribute to this trend?

16. What are the top three skills you acquired in your last role?

17. We know that you have options with the decisions you make in your job search. Why Robinhood?

18. How do you keep up-to-date on new technologies and trends in this industry?

19. What do you think you will like about this role with Robinhood?

20. Culture fit is important to us at Robinhood. How would you describe your personality?

21. Who would you say inspires you?

22. In your opinion, what is the most pressing issue in the industry currently?

23. We seek to hire highly ambitious people. Where would you like your career with Robinhood to take you?

24. Walk me through your post-secondary education and training and how it will help you in a career with Robinhood.

25. Our customer's privacy and security is of the utmost importance to us. What experience do you have in ensuring client privacy?

26. Tell me about your greatest work-related accomplishment.

27. What questions do you have for me?

28. We want to hire people at Robinhood who have the potential to grow into leadership roles. What leadership or supervisory functions have you fulfilled in your most recent position?

29. How do you evaluate success among your team members?

30. At Robinhood we seek to hire leaders. Tell me about a time when you took the initiative to improve work-related procedures.

31. What would your approach be for introducing (XYZ) product into a foreign market?

32. What are your salary expectations?

33. This role requires a basic understanding of programming. Which languages would you consider yourself fluent in?