Progressive Interview Questions
Go Back1. What type of work environment allows you to be the most productive?
2. What time management techniques do you use at work?
3. Which of our core values do you align most with?
4. How often do you take work home with you?
5. One of Progressive's core values is integrity. How do you demonstrate integrity in the workplace?
6. What causes you to feel dissatisfied on the job?
7. How do you respond to feedback?
8. What do you know about our culture at Progressive?
9. When have you had to think quickly in response to sudden change?
10. Have you ever worked in a cross-functional environment?
11. How do you like to be recognized for your accomplishments?
12. Do you consider yourself a creative thinker in the workplace, or do you prefer to follow a predetermined set of rules?
13. In your most recent position, what was the size of your client portfolio? Was that manageable for you?
14. What would you say is your greatest weakness?
15. At Progressive, we prefer to hire individuals with longevity in mind. Where do you see your career five years from now?
16. Insurance contracts can be detailed and lengthy. How do you help your clients understand their insurance contract?
17. Tell me about an error or mistake you made because of a breakdown in communication.
18. Rate your communication skills from 1-10 with proper examples backing your given rating.
19. How would you describe your relationship with your customers or clients?
20. If you noticed a pattern of similar customer complaints, what would you do?
21. If a customer was unhappy, how would you handle the situation?
22. How would you respond if a customer asked you a question you didn't know the answer to?
23. What do you know about Progressive?
24. The Insurance industry boasts new trends and developments quite frequently. How do you stay on top of these changes?
25. Do you prefer to work with clients on their business/commercial insurance needs or health/life insurance needs? Why?
26. Since beginning your career in Insurance, what do you feel has been the most significant industry change?
27. When it comes to Insurance, would you rather work face-to-face with clients or in the background in a research and analysis-based role?
28. Within Progressive, many of our positions require a bachelor's or master's degree. Have you considered furthering your education to advance your career?
29. What does diversity, equity and inclusion mean to you?
30. How do you provide feedback to your employees?
31. What do you like most about managing people?
32. What leadership qualities do you possess?
33. What type of goals or KPIs do you have in your current role?
34. What are your salary expectations?
35. What CRMs do you have experience with?
36. This position requires 25% overnight travel. Is this something you can commit to?
37. What types of claims do you have experience with?
38. How do you feel globalization has affected the Insurance industry?
39. Have you obtained any Insurance-related certifications or licenses?
40. Tell me about your post-secondary experience and how it prepared you for a career with Progressive.