Do you prefer working alone or on a team?

"I believe that both working alone and on a team have advantages and disadvantages. When working alone, I have complete control over my work and can work at my own pace without any external distractions. On the other hand, working on a team allows me to bounce ideas off others, learn from my colleagues, and divide tasks to ensure everything gets done efficiently. Ultimately, it depends on the task and the project's goals. If the project requires creativity and innovation, I prefer teamwork to leverage everyone's strengths and ideas. However, if the project requires a lot of focus and concentration, I prefer working alone in a quiet environment."

Interviewers often ask whether you prefer working alone or on a team because it can give them insight into your personality and work style. It's important to answer this question honestly and explain why you prefer one or the other, as both have advantages and disadvantages depending on the job and situation. If you prefer working alone, it may indicate that you are more independent and self-motivated, while a preference for working on a team may suggest that you are collaborative and enjoy bouncing ideas off others. However, you want to assure the interviewer that you can work equally as well in either situation.

"I do not mind either. I work well alone and as a team. In this field, you have to do a little bit of both. I love helping my colleagues out and I also know when to ask for help."

"As a physician, treatment decisions about my patients are ultimately up to me. But, I prefer to work as a member of a team in a collaborative and collegial environment. None of us have all the answers, and it is extremely helpful to be able to ask a colleague their opinion or experience with a complex matter."

Do you have any questions for me?

"Yes, I do have a few questions; thank you for asking. First, what are some challenges the team is currently facing? Second, how does Kaiser Permanente encourage collaboration between teams? And finally, how would you describe the company culture?"

It's common for interviewers to ask if you have any questions for them toward the end of the interview. This is an opportunity to gather more information about the role or the company. It also shows the interviewer that you are interested and engaged in the position. It's a good idea to prepare a few questions beforehand so that you are ready when this question arises. Some examples include asking about the company culture, challenges the team is facing, what leadership style Kaiser Permanente encourages, or opportunities for professional growth.Remember, asking thoughtful questions shows your interest in the company and helps you better understand what the job entails and what you can expect if hired.

"Yes, If I am successful and get hired for this position what would your advice for me be to better prepare me for working for this company and being successful here?"

"Why is this position open? Are physicians expected to perform administrative duties in addition to clinical duties? It is my understanding that there may be partnership roles for some physicians. Would you please explain this process? Is there a formal review process for physicians? Is there a process for physicians to provide feedback about the company and staff? How are the various departments structured? What has been your experience working at Kaiser Permanente? What do you like, and is there anything you would change? How would you describe the culture here, and does it align with the company's stated goals? How does the company work to attain its stated goals?"

How would you respond if a coworker asked you to do something unethical?

"If a colleague were to ask me to do something unethical, I would respectfully decline and emphasize that such actions contradict my personal and professional principles. It is vital to uphold ethical standards and maintain a high level of integrity in the workplace, and I will not compromise on this issue under any circumstances. I will encourage my coworker to rethink their request and suggest alternative solutions that align with our organization's values. I would also document the incident and report it to my immediate supervisor so they are aware of the situation."

The interviewer asks what you would do if a coworker asked you to do something unethical because they want to assess your moral compass and decision-making skills in difficult situations. It is important to remain ethical and professional in the workplace and not compromise your values to please others. If faced with this situation, it is best to politely decline and report the incident to a supervisor or Kaiser Permanente HR representative. Assure the interviewer that you always prioritize your integrity and reputation in the workplace.

"I would respectfully answer that it does not align with my ethical or moral behavior to do something like that."

"I would politely decline the coworker's request, and explain I cannot go along with this because I am a person of high integrity and have high moral values. I would try to dissuade the coworker from the activity. I would then discuss the matter with a supervisor."

What are your short- and long-term goals?

"As a Kaiser Permanente radiologist, I have both short- and long-term goals. In the short term, I aim to enhance my skills and knowledge in the field, becoming more proficient in interpreting complex images and delivering accurate diagnoses. Additionally, I want to cultivate strong relationships with patients and colleagues, communicating clearly and empathetically to ensure optimal outcomes.Looking ahead, I aspire to become a top expert in my specialty at Kaiser Permanente, contributing to research and innovation. My ultimate goal is to obtain my PhD in radiology and be recognized as a trusted and respected leader in the radiology community, known for my expertise, integrity, and unwavering commitment to excellence."

Interviewers often ask about your short- and long-term goals to better understand your ambitions and motivations. Your response can give them insight into how you plan to grow and develop professionally and whether your goals align with Kaiser's mission and culture. It also shows your commitment and dedication towards achieving your goals, which can be an important factor in their decision-making process. Overall, it is a way for the interviewer to assess your potential and suitability for the role and if you will be a long-term employee if hired.

"My short-term goal is to finish my BSN, which I am currently enrolled in with GCU. My long-term goal is that once I am hired to work for Kaiser I can transfer to the ICU unit get my training there and then hopefully apply for a manager or teaching position within this hospital."

"My short-term goals are to continue to provide optimum, compassionate patient care in a collaborative team environment. I seek to strengthen my relationships with my clinical team and colleagues to better serve patients. Long term, I strive to be recognized as a thought leader in my field to further enhance patient care at Kaiser Permanente."

This concludes our interview. Do you have anything you would like to add?

"Thank you for asking. Yes, I would like to add that I appreciate your time in this interview. Also, I feel that I would be an excellent fit for the company culture and that my expertise and accomplishments can add value to the organization. Is there anything I can clarify after speaking with me today?"

Interviewers often ask if you would like to add anything because they want to allow you to share any additional information that you may not have had the chance to mention earlier in the interview. If you feel like there's something important you haven't mentioned yet, it's always better to bring it up rather than regret it later. A great way to do this is to say something like, 'Thank you for asking. Yes, I wanted to add...' and then share your thoughts. This is your opportunity to ensure that you have fully expressed yourself and highlighted your relevant skills and experience.

"Yes, thank you for taking the time to interview me. I would like to know what the next step is, would I be notified?"

"Yes. Thank you for taking time out of your schedule to meet and interview me, and thank you for answering my questions. I greatly appreciate this. My experience, expertise, and commitment to compassionate patient care make me an excellent fit for the group, and I appreciate this opportunity. Thank you."

How would you describe your communication skills?

"Regarding my professional communication skills, I would say that they are highly articulate and effective. I always strive to convey my ideas clearly and concisely, and I have a strong ability to connect with my audience. My tone is consistently professional yet approachable, which enables me to work well with others. I also have excellent written communication skills and always provide error-free reports and internal mail. In my opinion, my communication skills are a real asset to any professional setting."

The interviewer asks you to describe your communication skills because effective communication is crucial to any job. Communication skills are essential in building relationships, collaborating with team members, and achieving goals. It is necessary to articulate oneself clearly, listen actively, and convey ideas and information in a way that is easily understood by others. You will also be responsible for written communications when writing reports and communicating by email. By asking you to describe your communication skills, the interviewer is trying to assess your ability to communicate effectively in a professional setting.

"I feel I have great communication skills. Before this field, I was a business owner in the property and casualty field, and understand that communication is the key to understanding anything."

"My communication skills are effective and help to build rapport with patients and team members. I listen intently to understand others' points of view and ask questions to clarify any questions. I always strive to explain my points as clearly as possible, and I ask others if they have any questions about what I've said."

How would your previous manager describe you?

"My previous manager would describe me as a dependable, hardworking employee who consistently delivered high-quality results. I was always willing to go above and beyond what was expected of me and had a strong attention to detail. Additionally, I was a team player who was always willing to lend a helping hand to my colleagues. As mentioned in my letter of recommendation from my previous manager, they said that I was a valuable asset to the team and would recommend me for any position."

The interviewer may ask how your previous manager would describe you to better understand your work habits, strengths, and weaknesses. This can help them determine if you would be a good fit for the position and if your work style aligns with Kaiser's culture. It's important to be honest and provide specific examples of how your previous manager might describe you, whether as a team player, a problem solver, or a detail-oriented person. Overall, it's an opportunity to showcase your strengths and demonstrate your ability to work well with others.

"I believe my manager would describe me as a very honest person, motivated, reliable, and a positive individual."

"My previous manager would describe me as a dedicated, experienced, and affable team member with a very strong work ethic who cares deeply about providing compassionate and optimum care to patients. They would say I was an invaluable member of the team, and would highly recommend me."

Tell me about your experience and background that qualifies you to work in this position.

"With my extensive background in billing and experience in various healthcare settings, I believe that I am well-suited to work at Kaiser Permanente. My knowledge of medical coding, insurance claims, and billing procedures will allow me to integrate seamlessly into the billing department and contribute to the team's success. Additionally, my attention to detail and ability to effectively communicate with patients and insurance companies will ensure that all billing processes are completed accurately and efficiently. I am confident that my skills and experience make me a valuable asset to the Kaiser Permanente team."

The interviewer asks about your background and experience because they want to gain a better understanding of your qualifications and how they align with the requirements of the position. By asking about your past experiences, the interviewer can assess your ability to handle specific tasks and situations. Additionally, your background can provide insight into your work ethic, communication skills, and overall attitude towards work. Overall, an interviewer's goal in asking about your knowledge and experience is to determine if you are the right fit for the job and if you have the potential to contribute to the company's success.

"I work in a highly stressful environment right now. Which I do very well in. I do not allow stress to get to me, I pay close attention to detail, I am organized and prioritize my day well to allow me to be the nurse my patients need and I believe I would be a great asset to your family."

"I am board-certified and have over 21 years of experience in my specialty. I stay current in my specialty by reading pertinent medical journals, completing CME requirements, maintaining board certification, and attending medical conferences. This helps me to provide optimum care to patients, and I have consistently had excellent treatment outcomes. I have always worked in a collaborative and collegial team environment to provide compassionate care to patients."

Tell me about a time you encountered conflict in the workplace. How did you handle it?

"Well, there was a time when I disagreed with a coworker about the direction of a project we were working on. We had very different ideas about how to approach it, and it seemed like we were at an impasse. I scheduled a meeting with our supervisor to discuss the issue and get their perspective.During the meeting, we both voiced our concerns and explained our ideas for the project. Our supervisor listened attentively and ultimately helped us come to a compromise that incorporated our ideas. We were able to move forward with the project and complete it successfully.Looking back, I think the key to handling the conflict was maintaining a calm and professional demeanor throughout the process. By focusing on finding a solution and working collaboratively with my coworker and supervisor, we were able to resolve the issue and move forward as a team."

The interviewer will ask about conflict in the workplace to gain insight into your ability to handle challenging situations and work effectively with others. Conflict is inevitable in any workplace, and the interviewer wants to know how you would handle it if it were to arise. They may also be looking for candidates who are skilled at resolving conflicts in a professional and positive manner, as this is a valuable skill in any work environment. By asking about conflict, the interviewer can gauge your communication and problem-solving abilities and your ability to remain calm and composed under pressure.

"When I first started in practice, one of the older physicians was insulting to the other physicians. I gave her the benefit of the doubt, as everyone has problems that we don't always know about. I maintained an upbeat and cheerful attitude in the office, especially when around her. Her negative behavior gradually decreased, and she eventually talked to me about some of her personal issues."

What could Kaiser do to improve its level of care?

"While Kaiser is already known for providing excellent care, in my opinion, Kaiser could improve patient care by providing more personalized and attentive care to each patient. This could involve assigning a dedicated healthcare provider to each patient, who could take the time to understand their unique medical history, needs, and concerns. Additionally, Kaiser could invest in new technologies and tools that enable patients to access their medical records, communicate with their doctors, and receive virtual care from the comfort of their own homes. By making these improvements, Kaiser could ensure that each patient receives the high-quality care and attention they deserve."

The interviewer will ask you how Kaiser could improve its level of care because they want to gauge your understanding of the organization's current state and your ability to think critically about potential solutions. Additionally, healthcare companies constantly strive to improve the quality of care they provide, and input from employees at all levels can be valuable in identifying areas for improvement. By asking this question, the interviewer can get a sense of whether you are engaged and committed to the healthcare industry and have the potential to contribute to Kaiser's ongoing efforts to enhance patient care.

"I am not familiar with it not providing great care, but any patient can use a one-on-one consultation with a healthcare provider to understand more in-depth about the patient's concerns and needs."

"Kaiser Permanente has always had an excellent reputation for providing high-quality care. Despite this pattern of excellence, some patients still complain about waiting weeks to be able to see a provider, or that they felt that certain tests should have been ordered but weren't. Adding float physicians or APPs when providers' schedules are booked out for more than a couple of weeks should help to reduce the time to see a provider. Training providers to communicate effectively to patients what tests are necessary at the current time, and what tests might be considered in the future could help patients understand that some tests aren't necessary at present."

How do you respond when you do not have enough time to complete a project?

"When faced with a project that has a tight deadline, I prioritize the most important tasks and focus on completing those first. I would communicate with my team and stakeholders to ensure everyone knows the timeline and the tasks that must be completed. I would also look for ways to streamline the project or delegate tasks to ensure we meet the deadline. It is important to stay organized and focused during these situations and to be willing to adjust priorities if necessary. Ultimately, my goal would be to ensure we deliver a quality project on time, even if it means putting in extra effort or working longer hours. I pride myself on meeting or beating deadlines, so not completing the project on time is out of the question for me."

Most organizations want to hire employees who do not make excuses and can complete projects on time, and Kaiser Permanente is no different. While some projects will run past the deadline due to no fault of your own, you want to assure the interviewer that you will prioritize, delegate, and communicate with team members to help keep projects on track. The interviewer asks this question to gain insight into your communication, time management, leadership, and problem-solving skills. If it is inevitable that a project will go past the deadline, describe how you communicate this to managers and shareholders.

"Luckily this has never happened to me. If I was ever to be in this situation, I would not make excuses for myself. I would analyze where I went wrong, what took my time away from completing my project, what was more important than this project, and how I responded to the person I needed to respond to. I would be honest and not make excuses."

"Sometimes there are delays when seeing patients, and we get behind schedule. I work with the team to assess how much time it may take to see each patient, and whether or not each patient may need testing in the office that day. I apologize to each patient for any inconvenience and efficiently see the patients who need testing first so that their tests can be initiated. Then I see the patients who don't need testing while we await the test results from the other patients."

Tell me about a time when you had to make a snap decision.

"As a pharmacist, I recently had to make a snap decision that could potentially save a patient's life. A customer came in with a prescription for a medication that had a dangerous interaction with another drug they were taking. I had to quickly assess the situation and decide whether to fill the prescription or hold off and contact the prescribing doctor for further guidance.After reviewing the patient's medical history and consulting with a colleague, I decided to hold off on filling the prescription and contact the doctor. It was a difficult decision to make, as I knew the patient needed the medication, but their safety was my top priority.In the end, the doctor was able to provide further guidance, and we were able to adjust the patient's medication regimen to ensure their safety. It was a reminder of the importance of being diligent and thorough in our work as pharmacists, even when faced with time-sensitive decisions."

During the interview, the interviewer will inquire about your approach to handling pressure and making quick decisions, assessing your problem-solving skills and ability to think on your feet. It is crucial to answer truthfully and provide a specific workplace example. This will offer a glimpse into your decision-making process and how you handle unexpected situations. Always remain composed and focused when making impromptu decisions, and trust your instincts.

"I was in a position where I had to act before the doctor because I wasn't getting a response from the doctor. It wasn't my patient, the patient's nurse was busy giving meds to another one of her patients. But the Dr. was in the patient's room just done inserting an aline when I noticed that the patient had no sp02. I asked the Dr if that was accurate as they were in the room with pt. I got no response, the patient looked blue I yelled out for a rapid to get called jumped in, and started compressions."

"During residency training, a patient had been transferred to our ICU from an outside hospital. I quickly assessed his vital signs, ventilator settings, and medications. He was in critical condition and his blood pressure was very low and dropping. I communicated to the nursing staff to increase his IV fluid intake and add a "pressor" medication to help normalize his blood pressure. This was not effective so we increased the dose of the pressor medication, then added a second pressor before his blood pressure normalized. While this was happening his oxygenation readings were decreasing, so I communicated to the nurses to adjust his ventilator settings. Focusing on the critical aspects of the case, quickly assessing the problem, and calmly communicating with the other team members helped to stabilize the patient."

How do you provide excellent customer service?

"To provide excellent customer service, I actively listen to my customers and address their concerns with empathy and understanding. Responding quickly and effectively to their inquiries is crucial, and going above and beyond to meet their needs whenever possible can make a big difference. It's also important to seek feedback and use it to continuously improve my service, showing a dedication to excellence. Ultimately, treating customers with respect and making them feel valued and appreciated is the most important aspect of providing exceptional customer service. You can be assured I will continue offering excellent customer service if hired for the position."

When interviewing for Kaiser Permanente, one of the questions that may come up is how you provide excellent customer service. This question is important because Kaiser Permanente is committed to providing exceptional care and service to its patients. They want to ensure their employees share this commitment and have the skills and mindset to deliver the highest level of customer service. Your answer to this question will give the interviewer insight into your approach to customer service and how you handle challenging situations. It's important to be honest and specific in your response, highlighting examples of how you have gone above and beyond for customers in the past. Doing so demonstrates that you have the right attitude and skills to thrive in a customer-focused environment like Kaiser Permanente.

"I always introduce myself to my patients regardless of whether they are sedated and intubated or not. I do the same with family and I shake their hands. I listen to them and their concerns with empathy and understanding."

"I provide excellent customer service by treating patients and team members like family, how I would want to be treated. I listen intently to patients and let them tell their stories before I ask questions. I summarized their history to them to ensure nothing was missed. I acknowledge their frustrations and concerns. I explain the diagnosis in easy-to-understand language, describe various treatment options, and give them a voice in decision-making."

What is Kaiser Permanente's mission statement?

"Kaiser Permanente's mission statement is to provide high-quality, affordable healthcare services and to improve the health of its members and the communities they serve. As someone who values access to quality healthcare, I find their mission statement particularly resonant. It's reassuring to know that Kaiser Permanente is committed to providing affordable care to members while working to improve the health of the broader community. Overall, I appreciate their focus on individual and community health, which is why I want to work for their reputable organization."

During a job interview, it's common for the interviewer to ask about the company's mission statement. The reason for this is to gain insight into the applicant's level of research and interest in the company. Additionally, understanding the company's mission statement can help the applicant better align themselves with its goals and values. It's essential to be prepared to discuss the mission statement and how it relates to your values and professional aspirations. When reviewing Kaiser's 'About' page, you will see its mission is to provide high-quality, affordable healthcare services and to improve the health of its members and the communities they serve.

"Mission to provide high-quality affordable health care services as well as to improve the health of their members and communities they serve."

Who is the CEO of Kaiser Permanente?

"The chair and CEO of Kaiser Permanente is Greg A. Adams, known for his leadership and champion of healthcare reform. Mr. Adams has over 30 years of leadership experience as a senior healthcare executive and has played an integral part in leading the improvement and transformation of patient outcomes at Kaiser."

Before your job interview, it is essential to research Kaiser Permanente in-depth as you want to learn all you can. Review the company website, online employee and customer/patient reviews, the job announcement, and visit the organization and talk to staff. The interviewer wants to hear that you have done your homework and know the CEO of Kaiser Permanente.Show the interviewer you have done your homework. Focus your answer on naming the CEO and a little history about them. You can mention when they were appointed CEO, who they worked for before joining Kaiser, and any achievements they have made since becoming CEO.

"Greg A. ADAMS, who has over 30 years of leadership experience."

Why do you want to work for Kaiser Permanente?

"I want to work for Kaiser Permanente as I have always been drawn to the organization because of its commitment to providing high-quality healthcare to its patients. As someone passionate about healthcare, I believe that working for Kaiser Permanente would allow me to make a real difference in the lives of others. I appreciate the organization's emphasis on preventative care and its desire to help patients live healthier lives. Additionally, I am impressed by Kaiser Permanente's focus on innovation and technology, as I believe these areas will continue to play an increasingly important role in healthcare in the years to come. Overall, I am excited about the long-term opportunity to work for a company dedicated to improving healthcare outcomes for all."

Interviewers often ask why you want to work for their company because they want to understand your motivations and values. By asking this question, the interviewer can gain insight into whether you have done your research, are genuinely interested in Kaiser and its mission, or are just looking for any job. Additionally, it allows the interviewer to see if your goals align with the company's goals and culture. Overall, this question helps the interviewer determine whether you are a good fit for the company and likely to be a long-term employee.

"I want to work with Kaiser because their mission statement resonates with what I believe in and want to be a part of. I want to be part of making a difference in people's lives. Helping them get better. I am also impressed by Kaiser Permanente's focus on innovation and technology, I believe these areas will continue to play an increasingly important role in healthcare in the years to come. Overall, I am excited about the long-term opportunity to work for a company dedicated to improving healthcare outcomes for all."

Why should we choose you over other candidates?

"From my perspective, I believe I stand out from other candidates in several ways. To begin with, I am incredibly driven and enthusiastic about this position. After conducting extensive research on Kaiser Permanente and its requirements, I am confident I have the necessary expertise and experience to excel in this role. Furthermore, I have an established track record of success in my previous positions and am continuously seeking new challenges to help me grow professionally. Finally, as a collaborative team player, I am always ready to assist my colleagues and contribute to the organization's overall success. I can confidently assure you won't be disappointed if you choose me for the position."

During a job interview, it's common for the interviewer to inquire about what differentiates you from other candidates. This allows them to better understand what makes you stand out and why you would be the ideal choice for the position. It provides you with an excellent opportunity to showcase the distinctive skills, experience, and personality traits that make you the perfect fit for the job. By confidently emphasizing your strengths and providing examples of how you have excelled in similar roles in the past, you can convincingly demonstrate why you are the most qualified candidate for the position.

"I bring positivity and enthusiasm. I am a fast learner and I adapt well. I am a collaborative team player; I am always ready to assist my colleagues and contribute to the organization's overall success. I can confidently assure you won't be disappointed if you choose me for the position."

How do you define success in the workplace?

"In my opinion, success in the workplace is not solely dependent on one's job title or salary. Rather, success is determined by how much of a positive impact one is able to make within their role and within the company as a whole. This can include things like fostering a positive team dynamic, consistently meeting or exceeding goals, and actively seeking out opportunities for professional growth and development. Ultimately, success in the workplace is about feeling fulfilled and proud of the work that you do, and knowing that you are contributing to something greater than just yourself."

Success is a subjective term that can mean different things to different people. Success is achieving financial stability and material possessions for some, while for others, it is about personal growth and fulfillment. Ultimately, success is about setting goals and working towards achieving them, whether related to careers, relationships, health, or any other aspect of life. It is about being content and satisfied with the progress made towards those goals rather than comparing oneself to others or measuring success solely by external factors. The interviewer would like to hear how you define success in the workplace to see if you will be a good fit for the team and if your values align with Kaiser Permanente.

"Success isn't defined by where you stand, your title, or your position. I believe success is dependent on how you present yourself, how you contribute to helping others in their most difficult times, and what a difference you can make. When you leave to go home by the end of the day, feeling content and knowing you did the right thing and the best that you could is success."

What hobbies and interests do you enjoy away from work?

"In my free time, I enjoy reading books, watching movies, and going for long walks in nature. These activities help me unwind and recharge after a busy day at work. I also enjoy trying new recipes and cooking for my friends and family. It's a great way to bond with loved ones and explore different flavors and cuisines. Overall, I believe having hobbies and interests outside of work is important for maintaining a healthy work-life balance and relieving stress."

When interviewing for Kaiser, the interviewer may want to know your hobbies and interests away from work to better understand your personality, values, destressing techniques, and how you spend your free time. They may also use this information to assess your compatibility with the company culture and determine if you would be a good fit for the team. Additionally, hobbies and interests can reveal skills and qualities that may be relevant to the job, such as leadership, teamwork, or creativity. Sharing your hobbies and interests can provide valuable insight into who you are as a person and how you may contribute to the company.

"I love to work out in my free time, and I love spending time with my family and loved ones. I love walking and hiking with my dogs."

What strengths will you bring to Kaiser Permanente if offered this position?

"If I were to be offered a position at Kaiser Permanente, I would bring a number of strengths to the table. First, I am a highly motivated individual who always strives to achieve the best possible outcomes in everything that I do. I am also detail-oriented, so I can pick up on the small things that others might miss. Additionally, I am a strong communicator and can work well both independently and as part of a team. Finally, I have a great deal of experience in the healthcare industry, which means I am well-equipped to handle the challenges and demands of working in this field. Overall, I believe that I would be a valuable asset to Kaiser Permanente and would be able to contribute significantly to the organization's success."

Knowing your strengths is an important part of the interview process and can help you to stand out as a candidate. The interviewer wants to know your strengths to determine if you are a good fit for the job. Your strengths can give them an idea of what you can bring to the table and how you can contribute to Kaiser Permanente. It also helps them to understand how you can handle the job responsibilities and challenges. By knowing your strengths, the interviewer can assess whether or not you are a good match for the position and the company culture. It can also help them identify areas where you may need additional training or support. Before your interview, review the job description and look for keywords Kaiser uses to describe their ideal candidate. Then, use some of those words as strengths in your response.

"I am a highly motivated individual who always strives to achieve the best possible outcomes. I am also detail-oriented, so I can pick up on the small things that others might miss. Additionally, I am a strong communicator and can work well both independently and as part of a team."

When working in a leadership position, how do you motivate your team?

"To motivate my team when working in a leadership position, I always provide clear goals and expectations from the start. By doing this, team members know exactly what is expected of them and can work towards achieving those goals. I also believe in offering support and guidance as needed, as this helps team members feel valued and supported. Recognizing and rewarding good performance is another key aspect of motivation, as it helps to boost morale and encourage continued effort. Finally, creating a positive and collaborative work environment can foster a sense of shared purpose and motivate team members to work together towards common goals. By implementing these strategies, I am able to build a motivated and engaged team that is always ready to tackle any challenge that comes our way."

Your interviewer wants to know how you motivate your team because it's an essential aspect of being a leader. Motivating your team can lead to increased productivity, better morale, and a more positive work environment. By understanding how you motivate your team, the interviewer can gauge whether or not you have the necessary skills to effectively lead a Kaiser Permanente team. It's important to be honest about your approach and provide specific examples of how you have successfully motivated your team in the past.

"I believe that reminding my colleagues about their strengths is important in motivating them. I'm very observant so when I observe someone going out of their way, someone advocating for their patient I will be the first to tell them what a great nurse they are and why."

"I promote a collaborative and collegial work environment so that each member of the team feels valued and supported. I set clear goals and expectations for each of the staff, and I praise the staff when their performance meets or exceeds expectations. I talk to each of the staff to better understand their concerns, ask their opinion about how the office is being managed, and ask if they have any input about improving the team's performance."

How well do you manage time?

"I believe I am quite effective at managing my time. I prioritize tasks based on their importance and allocate the appropriate time for each one. I am mindful of deadlines, work diligently to ensure everything is completed on schedule, and have never missed a deadline in my career. I believe my organization and efficiency are impressive, and I strive to consistently maintain this level of performance."

Your future employer wants to know that you can effectively prioritize tasks, meet deadlines, and be productive with your time. The interviewer is likely asking about your time management skills because it is an essential attribute for any role at Kaiser Permanente. Good time management skills demonstrate your ability to work efficiently and handle multiple projects simultaneously. It's important to be honest about your abilities in this area and provide examples of how you have successfully managed your time in the past. If you are working on your time management skills, describe what you are doing to improve.

"I am great at time management. I believe the secret is being organized. How I do it depends on the situation. Where I am I come in about 30 minutes early. I look at my assignment, I look into my patient's labs, their medication, doses, routes and times, their drips, etc. I read a bit about their history and what brought them into our unit. I prepare who I need to assess first based on priority, diagnosis, etc."

How well do you manage stress?

"I would say that I manage stress quite well. I try to stay organized and prioritize my tasks so I don't feel overwhelmed. I also take breaks when needed and engage in activities that help me relax, like walking or practicing yoga. Overall, staying calm and level-headed is key to managing stress effectively, and I am rarely affected by stress."

It's essential to have healthy ways of dealing with stress, especially in a healthcare setting. The interviewer may ask how you manage stress to understand your coping mechanisms and how you handle pressure. By asking this question, the interviewer seeks to know if you can stay calm and focused when faced with stressful situations. It's also an opportunity to demonstrate your self-awareness and ability to prioritize self-care, helping to prevent illness and burnout.

"I manage stress well. I know to take a step back and breathe. I understand stress does not allow me to think straight and during emergencies or stressful situations I need to be able to think clearly. My patient deserves it and needs that."

Please introduce yourself in less than one minute.

"Hi there! My name is Alexa Woodson. I am a highly motivated and passionate medical assistant with a strong desire to positively impact people's lives. With five years of experience in the healthcare industry, I have developed a deep understanding of patient care and have honed my skills in delivering exceptional service. I am confident in my ability to work effectively with a team and am committed to providing patients with the highest level of care. I am excited about the opportunity to join Kaiser Permanente and contribute my skills and expertise to the team."

An interviewer may ask you to introduce yourself in less than one minute to evaluate your ability to communicate effectively and concisely. This is a valuable skill in many industries, especially if you will be working in a fast-paced environment where time is of the essence. Additionally, a brief introduction can give the interviewer a quick overview of your background and qualifications, allowing them to move on to more specific questions about your experience and skills. Overall, introducing yourself in less than a minute is an important part of the interview process and can help you make a positive impression on potential employers.

"My name is Susan, I am a highly motivated woman. I love to help people. I work well under pressure. I adapt easily to change, change is part of life and brings new beginnings and lessons. I consider myself to be compassionate, caring, understanding, and a great listener. I love to love people."

What is your greatest weakness and what are you doing to improve?

"After careful consideration of my work and personal life, I have realized that my biggest weakness is taking on too many tasks. This habit often leads to increased stress and unsatisfactory outcomes as I struggle to complete everything on time. To address this issue, I am now using a planner to prioritize tasks and set clear objectives. Additionally, I have learned to say no to tasks that are not essential or can be delegated to others. Furthermore, I am improving my time management skills by breaking down larger tasks into smaller, more manageable ones and avoiding distractions. I am fully committed to overcoming my tendency to take on too many tasks and becoming more productive and efficient in all aspects of my life."

Interviewers often ask about your greatest weakness to better understand your self-awareness and willingness to improve. It is important to provide an honest answer and explain how you are actively working to improve in that area. This shows that you are proactive and committed to self-improvement. For example, if you struggle with public speaking, you could mention that you have been taking a public speaking course and practicing in front of friends and family to become more confident. Overall, it's important to show that you are not only aware of your weaknesses but actively taking steps to turn them into strengths.

"My greatest weakness is that I am not great at talking in front of crowds. I do not like the attention of a big group on me. I am still working on that."

Kaiser Permanente HireVue Interview Questions

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1. Do you prefer working alone or on a team?
2. Do you have any questions for me?
3. How would you respond if a coworker asked you to do something unethical?
4. What are your short- and long-term goals?
5. This concludes our interview. Do you have anything you would like to add?
6. How would you describe your communication skills?
7. How would your previous manager describe you?
8. Tell me about your experience and background that qualifies you to work in this position.
9. Tell me about a time you encountered conflict in the workplace. How did you handle it?
10. What could Kaiser do to improve its level of care?
11. How do you respond when you do not have enough time to complete a project?
12. Tell me about a time when you had to make a snap decision.
13. How do you provide excellent customer service?
14. What is Kaiser Permanente's mission statement?
15. Who is the CEO of Kaiser Permanente?
16. Why do you want to work for Kaiser Permanente?
17. Why should we choose you over other candidates?
18. How do you define success in the workplace?
19. What hobbies and interests do you enjoy away from work?
20. What strengths will you bring to Kaiser Permanente if offered this position?
21. When working in a leadership position, how do you motivate your team?
22. How well do you manage time?
23. How well do you manage stress?
24. Please introduce yourself in less than one minute.
25. What is your greatest weakness and what are you doing to improve?

Kaiser Permanente HireVue Interview Questions

1. Do you prefer working alone or on a team?

2. Do you have any questions for me?

3. How would you respond if a coworker asked you to do something unethical?

4. What are your short- and long-term goals?

5. This concludes our interview. Do you have anything you would like to add?

6. How would you describe your communication skills?

7. How would your previous manager describe you?

8. Tell me about your experience and background that qualifies you to work in this position.

9. Tell me about a time you encountered conflict in the workplace. How did you handle it?

10. What could Kaiser do to improve its level of care?

11. How do you respond when you do not have enough time to complete a project?

12. Tell me about a time when you had to make a snap decision.

13. How do you provide excellent customer service?

14. What is Kaiser Permanente's mission statement?

15. Who is the CEO of Kaiser Permanente?

16. Why do you want to work for Kaiser Permanente?

17. Why should we choose you over other candidates?

18. How do you define success in the workplace?

19. What hobbies and interests do you enjoy away from work?

20. What strengths will you bring to Kaiser Permanente if offered this position?

21. When working in a leadership position, how do you motivate your team?

22. How well do you manage time?

23. How well do you manage stress?

24. Please introduce yourself in less than one minute.

25. What is your greatest weakness and what are you doing to improve?