This position requires a flexible schedule as we are open evenings, weekends, and most holidays. Are you able to commit to these hours?

"I am happy to offer a flexible schedule, and to work overtime as needed. I do take an evening college course on Tuesdays and Thursdays, so I would not be available those days, after 5 PM."

Most retail positions require a wide range of hours that may include evenings, weekends, holidays, overtime, and split shifts. Assure the interviewer that you can commit to a wide range of hours. If there is anything in your schedule that may hinder your availability, be sure to address this.

"I understand that this role will include working evenings, weekends, and holidays. I am available to work anytime and am happy to work overtime as well."

"I have a flexible schedule that will allow me to work evenings, weekends, holidays, and overtime. I am committed to working any schedule offered to me."

Dollar Tree puts customer service first. How do you ensure that you always put the customers' needs first?

"I have a rule always to treat my customers how I would want treatment in a store or establishment. Customer service is vital to a company's success."

Retail environments are competitive, and business can go down with one honest mistake. Discuss with the interviewer how you ensure that your customers receive the best service from you.

"I ensure that my customers' needs are met by actively listening to them and also asking the right questions. Treat others as you want to be treated. It's a good rule to live by."

"Customer satisfaction largely impacts customer loyalty. I ensure that customers are equally pleased with the products we as they are with their customer service experience. Simply put, I treat others the way I like being treated. I, too, am a consistent customer of the Dollar Tree, so I create the environment I wish to shop in. Helpfulness and a positive attitude go a long way, so I put my best foot forward every day at work."

What do you know about Dollar Tree? Why do you want to work for us?

"I have researched Dollar Tree a great deal and am very happy with the positive reviews I came across, online. I would love to work for a company with such a great reputation."

Display your enthusiasm for the job by assuring the interviewer you have researched the organization and the role. What did you find in your research that made you excited to work for Dollar Tree?

"I want to work for Dollar Tree because I shop here all of the time. I love your product, and your company culture seems great too."

"I know that Dollar Tree is a striving Company. They have a lot of positive reviews online. They treat their employees well and make coming to work fun. That's why I applied here. Also, I know the store layout because I shop there once a week."

At Dollar Tree we have a very clear return policy. How would you handle a customer who was arguing with you about a potential return?

"Return policies are meant to be followed; however, there may be some exceptions allowed from time to time. I feel that having a satisfied customer is most important and sometimes refusing a return is not worth the bad word of mouth or risk of negative online review. There is a fine balance between being accommodating and being a pushover. If I were unsure of the best decision, I would ask my supervisor for clarification."

As a retail employee, you will come across customers who want to argue with store policy. Assure the interviewer that you can handle a situation like this with poise while keeping the customer happy, and keeping the needs of the company in mind as well.

"I have some dispute resolution training from my previous retail position and fully believe that flexibility needs to be offered in extreme situations."

"I have lots of customer service background, and sometimes you have to be flexible to take care of the situation."

We have a strong employee honesty program in place at Dollar Tree to prevent loss. What would you do if you discovered that a co-worker was stealing product or money?

"My reaction to employee theft would differ if I were a retail associate or a retail manager. If I were a manager and caught an employee stealing, I would terminate them immediately. If I were an associate, I would report the incident according to company protocol. I would avoid approaching the employee as I would not want to make it a personal issue."

Loss prevention initiatives are incredibly important in the retail sector. Discuss with the interviewer how you would handle a situation surrounding employee theft. Be sure to avoid sounding self-righteous in your answer. Be diplomatic and refer to company protocol in these situations.

"I value honesty so if I saw a co-worker stealing; I would tell my manager immediately. Do you have a process in place for reporting these types of situations?"

"My reaction would be different depending on if it was an associate or a managerIf it were a manager catching an employee stealing, I would terminate that employee immediately. If it were an employee seeing another employee stealing, I would refer to the company's protocol. So that wouldn't make it personal and stir up bad moral in the store."

In this role you will be required to handle customer transactions. On a scale of 1-10 how strong are your mathematical skills?

"I did very well in math during High School and am comfortable with the math skills required when it comes to accepting cash, balancing a cash float, and performing inventory-related tasks."

Strong math skills are an asset in any retail based role. Assure the interviewer that you are comfortable with the math associated with handling cash transactions and performing inventory counts.

"My math skills are strong, and I am confident that I can meet your expectations when it comes to accepting payment from customers."

"In school, I did very well at mathematics, so I know that I will be very comfortable with my skills set. Managing cash credit cards keeping all the tills balanced."

This position requires you to wear a uniform to work. Have you worn a uniform in the workplace before? How do you feel about this?

"I have worn a uniform for work at restaurant XYZ and when I was a retail manager for company ABC. I have seen the uniforms worn by the retail employees at Dollar Tree and see that it adds a strong level of professionalism."

Many retail-based organizations require their employees to wear a uniform. Talk to the interviewer about any times that you have been required to wear a uniform. What are your thoughts on this? Be sure to keep your answer positive and avoid speaking poorly of the practice surrounding uniforms.

"I think that uniforms are a great way to provide a feeling of unity in the workplace. May I see what your uniforms look like?"

"I have worn many uniforms, and to me, they are very important that they are always worn. They separate us from our guests so that the guests don't have to wonder who works there."

In our retail stores we take pride in our merchandising and displays. Do you consider yourself to be a creative person, capable of making an attractive retail display?

"I have a strong creative flair and enjoy creating attractive displays. I think I have enough experience in retail to understand what attracts a customer and what prompts them to purchase. The displays I have seen in your stores are fascinating, and I would love to be a part of that creative flair."

Do you have examples of displays that you have created? Do you have unique ideas that you can share with Dollar Tree in regards to their current merchandising? Show the interviewer that you are interested in the creative aspect of creating an attractive retail display.

"I believe that with some training, I could very easily create some attractive displays. I have a natural flair for the creative and look forward to exercising that."

"I have put many displays together in my career, and I love to do it. I also love to do planograms, as well. I notice every time into Dollar Tree, they have a new season on display. I like them because they are very bright and cheerful."

At Dollar Tree we firmly believe in grooming our employees into management roles as they show potential. Are you interested in potential leadership roles with us?

"I would be very excited about obtaining a role in leadership within Dollar Tree in the future. I am prepared to express my interest through hard work and taking on leadership duties as you feel I am ready."

Leadership at the retail level can open up many career options such as store management, district level leadership and even corporate opportunities. Talk to the interviewer about any interest you have in gaining a leadership role down the road.

"I have been in an unofficial leadership role for the past three years of my career. I believe that a management role with Dollar Tree would be a great next step in my career."

"I would be very excited to become a District Manager in the future. I am pleased to express interest through hard work and taking on some District Manager courses."

Tell me 3 qualities you possess that make you a strong fit for this position with Dollar Tree.

"I have a lot of qualities that transfer well into a retail-based position. The top ones would include my strong organization skills, my ability to have a conversation with anyone comfortably, and my solid work ethic/level of honesty."

Before your interview, it is essential that you review the company's job description to give yourself a keen understanding of the qualities they desire in their successful candidate. Tie these desired qualities into your answer to display you are a fit for the role.

"Try to include a variety of words that the interviewer does not hear all the time. Be unique! Here are some ideas: - Adaptable - Considerate - Diligent - Intuitive - Persistent - Resourceful - Sincere - Witty"

"Well, the three qualities I possess are being very persistent, resourceful, and sincere. Plus there are many more."

Working in a retail environment, you will sometimes come across rude customers. How would you handle a customer who is aggressive towards you or a co-worker?

"If I had a customer who was being aggressive and disrespectful, I would calmly but firmly ask them to calm down. If security needed to be called, I would do so. Everyone needs to remain respectful, and I would not hesitate to ask a customer to offer that respect, in return."

Retail and customer service based roles will often require diplomacy when it comes to working with the public. Discuss with the interviewer how you would handle an aggressive customer.

"Most places that I have worked have procedures in place for these kinds of scenarios, and I am happy to follow the procedures put in place by Dollar Tree."

"If I have a customer that is being disrespectful, and aggressive, I would calmly but firmly ask him or her to please calm down. If I needed to call security, I would if need be. Everyone needs to remain respectful, and I would not hesitate to ask the customer to offer that respect, in return."

In a retail environment, staff turnover is often high. How would you handle it if your co-worker did not show up for their shift?

"I am more than willing to cover a shift for a co-worker if I am able. I don't mind accepting overtime hours and do consider myself to be a team player."

Being flexible in your schedule is valuable as a retail-based employee. How would you handle it if your co-worker did not show up for their shift and you were asked to cover? Assure the interviewer that you are a team player.

"If a co-worker failed to show up for their shift, I would pick it up if possible. I always strive to be a team player."

"If my team member called me and said that she wasn't going to make her shift today, the first thing out of my mouth is are you alright. Yes, I am, we had a fender bender, and we are waiting for the police to arrive. No problem I will go ahead and cover your shift today. I hope everything turns out alright. I will see you tomorrow."

You will be responsible for a large amount of cash and valuable merchandise at Dollar Tree. What would your most recent employer say about your character and honesty?

"My most recent employer and all others would say that I have strong character and always choose honesty first. I have solid references who will attest to that as well."

Honesty is incredibly important when you are working in a retail environment based on a multitude of cash transactions. Assure the interviewer that you can be trusted by speaking about your character. Draw on the opinion of others to solidify your answer.

"My most recent employer would say that I am a person of integrity. I fully believe in honesty at all times."

"My most recent employer would say that I am a very honest and trustworthy person. I fully believe in honesty at all times. In what ways do you ensure the store's valuables are kept safe?"

Have you researched our company values? What makes you the best candidate for Dollar Tree?

"I have researched your core values online and appreciate that you put your customers first while empowering your employees at the same time. I think that I would be the best person for this job because I have a great appreciation for what Dollar Tree is achieving in the retail marketplace."

It is incredibly important to research the company's core values and mission statement before you interview with them. Discuss with the hiring manager why you think you are the top choice for this role with Dollar Tree.

"Yes, I have researched your company, and I feel that my retail marketing education, as well as the fact that I am bilingual, makes me a solid candidate for this role."

"I have researched the company's core values online, and I see all of the customer 5-star reviews. I like that you put the customers first and also empowering your employees at the same time. I know that I would be the best candidate for this job because I have a great appreciation for what Dollar Tree is achieving in the marketplace."

Take me through your experience in retail. What was the most challenging position you have held? Which was your favorite, and why?

"I have worked in retail for the past eight years. My most challenging position was with Company ABC. I found it so challenging because it was a different industry than I was accustomed. I learned a great deal during that time. This position was also my favorite because it was such a great challenge. I like to be pushed beyond my boundaries. It keeps me motivated to be better."

Walk the interviewer through your career history in retail. Be sure to highlight your favorite, and most challenging, positions. Discuss what made them so challenging and rewarding.

"My most challenging position, and also my most favorite position, would be my current role. I would not normally choose to leave; however, I need to find a position related to my newly acquired degree. In my current position, the hours are great, my co-workers are nice, and I receive fair compensation."

"I have been in retail for lots of years, and I would have to say that my most challenging position was when I became a store manager. The reason that I picked the store manager to be the most challenging was that I got to be a training store manager for the company that I worked for. I got to travel to different states in the Midwest. My challenge was that I had to move every six months. But it was cool because I got help others get better at there job."

At Dollar Tree we like to hire strong achievers. Give me an example of a time when you went above and beyond.

"Last week I noticed that my manager had not completed the schedule for the following week. Some of the staff were complaining that they didn't have their work schedule yet. Rather than going to my manager with the complaint, I offered to take on some of her workload so that she would have the time to complete the schedule. We worked together for a couple of overtime hours that day and were able to catch her up on everything. It felt good to help but also benefited me by way of organization."

Display to the interviewer that you can do more than the bare minimum. Show that you can react appropriately when you see that your employer has a need that goes beyond your usual day-to-day expectations.

"Just yesterday I had a customer make a purchase, and I noticed that she was struggling with her bags. She had a stroller, a couple of kids, and a lot of bags to carry. I offered to help her out to her car, and she gratefully accepted. It felt excellent to go above the call of duty that day."

"One time when I was selling cell phones, I had a customer come in and purchase a cell phone and a lot of accessories. At the end of the sale, he said thanks for everything and I will tell my friends that you guys are awesome. As he was leaving the store, he said Oh man I spent all of my money on this stuff and now I can't get home. So instead of just saying I am sorry, I offered him a ride home, and when we got there, I got another sale from his friend. Not to mention, he became one of my employees."

How do you like to be recognized for your accomplishments?

"I am very much an over-achiever and find that the best way for me to be recognized for a job well done is through words of kindness and recognition. I am easily encouraged, and the best reward for me is to know that my hard work is noticed."

We all like recognition in some way for our accomplishments in the workplace. Share with the interviewer how you would want credit for your hard work. Through gifts? Financial perks? Public recognition? Kind words? Title promotions?

"As a sales professional, I am driven by a challenge with a financial perk. Sales contests, for example, are a great way to motivate me."

"I value and take pride in my daily performance. Simple words of affirmation and recognition that I am doing a good job go a really long way. When I feel appreciated, I excel and become even more motivated"

Tell me about a time when you made a suggestion requesting change in an organization.

"Last year when I was managing our weekend shift, I noticed a pretty solid opportunity for us to save on overtime hours. I created a presentation and gave it to my manager who took it to upper management. The changes were implemented, and I was very proud of the suggestion that I made."

In addition to being able to handle change, can you also recognize when change is required and be confident enough to present that to your organization? Talk to the interviewer about a time when you were able to suggest a change in the workplace.

"The store where I currently work is a family run shop where they operated based on trust and didn't have a loss prevention plan. We were having some problems with theft because of it. I suggested that we install a couple of cameras inside the store to deter anyone from stealing. So far, we have seen a 56% decline in the overall loss."

"When I was working at Aarons as the collection manager, I was in charge of setting the daily field visits for my team. So one day I was putting together a list of customers that I wanted them to visit but when I put them map quest it made them go all over the place. So what I did is break them down by East, West, North, and South so that they could each have a section to work on. Saved us time and lots of money. I brought this to my District Managers attention, and he said wow this is awesome. They implemented it one month later, and I got the recognition for it. It felt amazing to know that I could help the company save lots of money."

What is the most competitive work situation you have experienced? How did you handle it? What was the result?

"My current sales position is highly commission based, so my colleagues and I are quite competitive. Despite being competitive, we have a great work environment where we help each other when someone is struggling to meet their quota. We coach each other on sales techniques and share success stories. The result has been a positive work environment with healthy competition."

This question is designed to determine if you can function well in a competitive environment. Think back to a time when you were racing others to achieve the highest sales, were working towards a promotion, or eagerly trying to win a new contract. Show the interviewer that you rose to the challenge and that you were excited to push yourself to be the best. It is a definite plus if you have cheered on your competitors and helped them along the way. Finally, be sure to mention any successful outcome.

"Last year I worked at a high-end jewelry store where sales goals were intense, and the rewards were high. I am geared for healthy competition, so when we had contests, it greatly motivated me. I ended up winning 7 of the 12 contests! I won an iPad, cash incentives, and concert tickets. It was great."

"When I was working at my previous employment, we had a sales contest to see who could sell or rent the most items that weekend. I had another very strong salesperson going up against me so what I did was on my break I would walk around the parking lot and let customers know that we have a Penny sale going on only for this weekend, and the only thing you have to do is, please ask for me (Joe). I got ten extra customers by going the extra mile to bring the sales to me instead of waiting for them to come to me. Anyway, the result was that I won the contest. And also more respect from my manager for going the extra mile."

Why is this job with Dollar Tree right for you at this time in your career?

"I have been passively seeking a new position for quite some time and haven't jumped on anything yet because I want to make sure it's the right fit. I feel that this job is right for me, at this point in my career, because it offers an opportunity for me to utilize my recent education in Communication while giving me an opportunity to advance in my management skills."

Discuss with the interviewer why you are looking to make a change, and how this particular role fits well with the changes that you are seeking. Be sure to give a more in-depth answer than the typical 'I am looking for growth' answer that so many interviewers hear. Be thoughtful and draw upon the research you have done on the company.

"This job will fit perfectly surrounding my school schedule. I hope once I complete my education that I can be given full-time hours for the summer. I am excited to work for Dollar Tree because of the flexibility you offer students, as well as the growth potential."

"The reason I know Dollar Tree is the Fit for me is that I have been doing a lot of research on Dollar Tree. What I have been coming up with is that the online reviews are awesome and the way that Dollar Tree takes care of there customers is unbelievable, and not to mention how they treat their employees. Who wouldn't like to work for a company like Dollar Tree? The reason I am making a change is because the Rent to Own business is not doing so great. I would love to end my career with Dollar Tree because it is up and growing company."

What type of manager brings out the best in you?

"I have worked with a wide range of personalities and management styles with great success. If I could express a preference, I feel that I am best with a manager who allows me autonomy while still investing time in me through mentorship and training. Can you describe the management style here?"

The interviewer wants to see that you are self-aware and understand the type of manager or employer that brings out the best in you. Some individuals prefer a close working relationship with a lot of accountability, while others prefer space and autonomy. If you are unsure of the management style of the interviewing company, try to leave your answer as open as possible. You can certainly ask the interviewer to describe their management style.

"In the past, I have worked best with managers who are strong mentors but also offer autonomy when it comes to the tasks they know I am well versed in."

"I have worked with a great deal and a wide range of personalities and management styles with great success. If I had to choose a preference, I feel that I am best. With a manager who allows me autonomy while still investing time in me through mentorship and developing. Can you please describe the management style here?"

How do you handle a situation where your supervisor does not properly communicate information to you?

"Whenever I have had a supervisor who does not properly communicate with me, I try to learn their style of communication and emulate it. Sometimes you have to relate to others in their style to be understood."

You cannot force others to communicate with you in a way that you would always prefer. Talk to the interviewer about a time that you have handled a supervisor who does not interact with you in a way that you like.

"I have had great supervisors in my previous positions; however, if faced with a communication challenge like this, I would ask the supervisor how I could improve communication between us. Rather than placing blame, I believe it's always more effective to ask for growth recommendations."

"I have had great managers that had awesome communication, However, there has been a few that I have had communication issues with.So what I would do is ask the manager how we could improve our communication between us. Rather than placing blame. I believe it is always more effective to ask for growth recommendations."

Personality fit is important to us at Dollar Tree. How would you describe your personality?

"I would describe my personality as approachable, light-hearted, and positive. I believe that, if asked, my colleagues and supervisor would say the same about me."

Personality and character are two very different things. The interviewer is looking for more information on your traits vs. your integrity. These examples could include buzzwords such as introverted, energetic, and confident.

"I am confident, friendly, and a go-getter. Are these personality traits that you are looking for in your next hire?"

"I would describe my personality as very approachable, big heart, and positive.I believe if you asked my friends and co-workers, they would tell you the same thing."

What type of work environment do you dislike working in?

"I can be productive in most work environments, so long as the mentality is positive and teamwork is encouraged. I cannot work in an environment that feels negative or toxic."

Are you pretty flexible in your ability to work in most environments? Have you experienced a position where the atmosphere wasn't conducive to your productivity? Be sure to know the type of environment offered in this position before the interview.

"Rather than focusing on the negative, try spinning your answer into a positive focus: "I do best in a supportive environment where there is room to grow, the ability to ask questions, and healthy co-worker relationships."

"I can be productive in most work environments, so long as the mentality is positive and the teamwork is encouraged. I cannot work in an environment that feels toxic and negative."

We need reliable people on our team at Dollar Tree. How many days were you absent from work last year?

"I had zero unexcused absences last year. In total, I took 12 vacation days out of my 15 allotted days. I was sick just 2, and a note from my Doctor accompanied those. Once I was late due to a terrible snow storm, and I always try to be 10 minutes early for my shift."

A part of being a diligent employee is to ensure that you are always on time and present when expected. It's great to even be 10 minutes early rather than just showing up right on the dot. Talk to the interviewer about your attendance.

"I am very committed to my employer and am only absent in events of sickness or the odd family emergency. I do my best always to be available and present when expected."

"To me, missing work or being late is unacceptable. I am always 15 mins early; if you are on time at work, you are late. The only exceptions are if the doctor says you can't work, then you have to listen to him/her with a doctors note. Other than that, I don't miss work. So the days I missed last year was four due to the flu bug that was going around."

Describe to me your ideal employer.

"My ideal employer is one that brings charisma and passion to their work. I work best with organizations who have a penchant for learning and promote their employees based on performance."

A job search isn't just a one-sided hunt. You must also feel as though this is a good fit for yourself. Tell the interviewer about your ideal employer. Be specific and be sure to keep the conversation positive. Avoid speaking poorly of any previous managers or organizations.

"My ideal employer is reliable, has a good reputation, and treats me like a unique individual versus just a number."

"My ideal employer is someone with a good reputation and reliable and treats me like a person and not just another number."

How can Dollar Tree motivate you on the job?

"I am best motivated through words of praise and recognition for a job well done. I do like to know that my efforts are noticed. In my current position, we have a leaderboard and I do like that concept because it creates a healthy bit of personal competition for me as well."

Every employer should know how each staff member is best motivated. Talk to the interviewer about the variety of ways in which you find motivation on the job.

"I am very much self-driven and self-motivated. As long as I am being treated with respect and feel appreciated, you will get the best work from me."

"I am very much a self-driven and well-motivated, as long as I am being treated with respect and feel appreciated, you will get the best work from me."

What are your salary expectations?

"Currently, I earn a base salary of $45,000 per year plus a potential 20% annual bonus. Last year my earnings were $52,000, and I would like to stay in the same range or slightly higher."

The best way to discuss your salary expectations is to use your current earnings as an example. Be open, and honest. Transparency is the best choice when salary based questions arise.

"I am currently making $22/hour with two bonus opportunities. I am looking for compensation that is aligned with the role and provides an opportunity for growth."

"I was making 50,000 a year and bonus every month around $500 I am looking for compensation that is aligned with the role and provides an opportunity for growth."

How do you feel about performance incentives?

"I feel that performance incentives are a great idea. They keep an employee motivated to do a great job and ensure that they are on top of their KPI's. The majority of people are very enthused about being rewarded for their successes."

Performance incentives can be very motivating. Talk to the interviewer about your feelings regarding performance incentives.

"I do not require performance incentives, to do a great job; however, small perks are always nice to have!"

"I do not require a performance incentive, to do a great job; however, small perks, are always nice to have."

What do you hope to learn from this job at Dollar Tree?

"I am looking to lay the foundation for the rest of my career with this position. I looked at a lot of job postings and had interviewed some very carefully selected places, but you are by far my front-runner. I want to learn not only the fundamentals of sales but also become comfortable with both sides of the business. I appreciate that you want me to start with the basics of the inside sales before moving into outside sales."

Are you looking to learn the technical skills that will help you learn how to troubleshoot and repair computer issues so that you can one day work in the IT industry? Maybe you are looking to get some experience to help you decide if you want to become a social worker or work in the medical field. Share what you are looking to get out of the experience. Review the job description and information about related careers to help you get a better idea of what you have to look forward to. Discuss how this position will help you in your career!

"I hope to gain stronger skills in communication and customer service. I understand that retail can be challenging because of the multiple personalities you are faced with on a daily basis. I believe this will help my confidence to grow, and my sales skills as well."

"I hope to gain stronger skills in communication and customer service. I understand that retail can be challenging because of the multiple personalities you are faced with daily. I believe this will help my confidence to grow and my sales skills as well."

Do you have reliable transportation?

"I have reliable transportation. I have a well-maintained vehicle, and I am comfortable with the amount of travel required to get to your office every day."

Even if you're not expected to drive for the job, you will need to have some form of reliable transportation. If you take the bus or ride a bike, that works too! Merely share that you have the means to get to work consistently and on time.

"I take public transit; however, I find it to be very reliable. I was late to work only once last year, and that was due to a snowstorm which stalled all of our employee's commute - including those with personal vehicles. Rest assured, I am reliable and will always come to work on time."

"Yes, I have reliable transportation, I have a well-maintained vehicle,I have no problem getting to and from work daily."

How do you handle situations that could cause you to be late or miss work?

"I stay calm and composed when issues arise. My dad got rear ended one time when driving me to school. I texted my friend to see if she could tell my teacher what happened. I explained the situation to my teacher when I got to class. If this happened on my way to work, I would call ahead of time to ensure someone could cover my shift."

Proper planning will get you far, but sometimes life happens, and you'll need a plan B. Think about some of the variables in your life that could affect your ability to arrive on time for work. Sick children, traffic, car breakdowns... the list goes on. It may not be possible for everything to work out so smoothly, getting your shift covered or still making it to work on time. Your interviewer is looking to see that you are proactive and that you can handle the stress of unexpected situations that can arise.

"I hope never to be late! When I started working at a restaurant at sixteen years old, we were taught the adage of 'if you're on time, you're late,' so I've worked to implement that into my life. I always try to arrive 15 minutes early, but there are unforeseen circumstances that can arise. I handle surprises using common sense and keeping courtesy to others top of mind."

"I stay calm and composed when issues arise, just last year my wife was in a fender bender, and I couldn't get to work on time, so I called my district manager and told him what had happened, and he said take care of your wife and the situation. The most important thing is to contact your immediate supervisor to let them know what happened. Unfortunately, things happen that you can't control."

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Dollar Tree Interview Questions

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1. This position requires a flexible schedule as we are open evenings, weekends, and most holidays. Are you able to commit to these hours?
2. Dollar Tree puts customer service first. How do you ensure that you always put the customers' needs first?
3. What do you know about Dollar Tree? Why do you want to work for us?
4. At Dollar Tree we have a very clear return policy. How would you handle a customer who was arguing with you about a potential return?
5. We have a strong employee honesty program in place at Dollar Tree to prevent loss. What would you do if you discovered that a co-worker was stealing product or money?
6. In this role you will be required to handle customer transactions. On a scale of 1-10 how strong are your mathematical skills?
7. This position requires you to wear a uniform to work. Have you worn a uniform in the workplace before? How do you feel about this?
8. In our retail stores we take pride in our merchandising and displays. Do you consider yourself to be a creative person, capable of making an attractive retail display?
9. At Dollar Tree we firmly believe in grooming our employees into management roles as they show potential. Are you interested in potential leadership roles with us?
10. Tell me 3 qualities you possess that make you a strong fit for this position with Dollar Tree.
11. Working in a retail environment, you will sometimes come across rude customers. How would you handle a customer who is aggressive towards you or a co-worker?
12. In a retail environment, staff turnover is often high. How would you handle it if your co-worker did not show up for their shift?
13. You will be responsible for a large amount of cash and valuable merchandise at Dollar Tree. What would your most recent employer say about your character and honesty?
14. Have you researched our company values? What makes you the best candidate for Dollar Tree?
15. Take me through your experience in retail. What was the most challenging position you have held? Which was your favorite, and why?
16. At Dollar Tree we like to hire strong achievers. Give me an example of a time when you went above and beyond.
17. How do you like to be recognized for your accomplishments?
18. Tell me about a time when you made a suggestion requesting change in an organization.
19. What is the most competitive work situation you have experienced? How did you handle it? What was the result?
20. Why is this job with Dollar Tree right for you at this time in your career?
21. What type of manager brings out the best in you?
22. How do you handle a situation where your supervisor does not properly communicate information to you?
23. Personality fit is important to us at Dollar Tree. How would you describe your personality?
24. What type of work environment do you dislike working in?
25. We need reliable people on our team at Dollar Tree. How many days were you absent from work last year?
26. Describe to me your ideal employer.
27. How can Dollar Tree motivate you on the job?
28. What are your salary expectations?
29. How do you feel about performance incentives?
30. What do you hope to learn from this job at Dollar Tree?
31. Do you have reliable transportation?
32. How do you handle situations that could cause you to be late or miss work?

Dollar Tree Interview Questions

1. This position requires a flexible schedule as we are open evenings, weekends, and most holidays. Are you able to commit to these hours?

2. Dollar Tree puts customer service first. How do you ensure that you always put the customers' needs first?

3. What do you know about Dollar Tree? Why do you want to work for us?

4. At Dollar Tree we have a very clear return policy. How would you handle a customer who was arguing with you about a potential return?

5. We have a strong employee honesty program in place at Dollar Tree to prevent loss. What would you do if you discovered that a co-worker was stealing product or money?

6. In this role you will be required to handle customer transactions. On a scale of 1-10 how strong are your mathematical skills?

7. This position requires you to wear a uniform to work. Have you worn a uniform in the workplace before? How do you feel about this?

8. In our retail stores we take pride in our merchandising and displays. Do you consider yourself to be a creative person, capable of making an attractive retail display?

9. At Dollar Tree we firmly believe in grooming our employees into management roles as they show potential. Are you interested in potential leadership roles with us?

10. Tell me 3 qualities you possess that make you a strong fit for this position with Dollar Tree.

11. Working in a retail environment, you will sometimes come across rude customers. How would you handle a customer who is aggressive towards you or a co-worker?

12. In a retail environment, staff turnover is often high. How would you handle it if your co-worker did not show up for their shift?

13. You will be responsible for a large amount of cash and valuable merchandise at Dollar Tree. What would your most recent employer say about your character and honesty?

14. Have you researched our company values? What makes you the best candidate for Dollar Tree?

15. Take me through your experience in retail. What was the most challenging position you have held? Which was your favorite, and why?

16. At Dollar Tree we like to hire strong achievers. Give me an example of a time when you went above and beyond.

17. How do you like to be recognized for your accomplishments?

18. Tell me about a time when you made a suggestion requesting change in an organization.

19. What is the most competitive work situation you have experienced? How did you handle it? What was the result?

20. Why is this job with Dollar Tree right for you at this time in your career?

21. What type of manager brings out the best in you?

22. How do you handle a situation where your supervisor does not properly communicate information to you?

23. Personality fit is important to us at Dollar Tree. How would you describe your personality?

24. What type of work environment do you dislike working in?

25. We need reliable people on our team at Dollar Tree. How many days were you absent from work last year?

26. Describe to me your ideal employer.

27. How can Dollar Tree motivate you on the job?

28. What are your salary expectations?

29. How do you feel about performance incentives?

30. What do you hope to learn from this job at Dollar Tree?

31. Do you have reliable transportation?

32. How do you handle situations that could cause you to be late or miss work?