1. At Cartier we always take our appearance and professionalism seriously. How do you feel about adhering to a code of ethics including rules surrounding your workplace wardrobe?
2. When have you had to adapt to change?
3. What questions do you have for me?
4. At Cartier we have had concerns with employee theft. What would you do if you caught a co-worker stealing?
5. What would you do if a client asked you about a product or service and you were unsure of the answer?
6. At Cartier we prefer to hire those dedicated to their professional growth. How do you plan to grow your career this year?
7. At Cartier we like to promote from within, whenever possible. Where would you like to see your career grow over the next 3-5 years?
8. How do you connect to our values here at Cartier?
9. Why do you want a career with Cartier?
10. In your opinion, what is the biggest difference when it comes to selling low end and high end products?
11. Would you consider yourself a creative person?
12. Tell me something about yourself that I wouldn't know from reading your resume.
13. Working in luxury goods is often similar to owning your own business. How have you shown initiative in building your business, or client base, in the past?
14. What 3 products would you recommend to a customer and what would you tell the customer about them?
15. At Cartier we are looking for team members who will treat every customer like they are the most important customer in the world. Tell me about your customer service skills and how you will uphold this value, if hired.
16. Tell me about a time you had to deal with a difficult customer.
17. Are you applying for any other jobs?
18. Have you ever purchased one of our products? If so, what is your favorite product and why?
19. At Cartier we like to keep our employees motivated on the job. What causes you to feel dissatisfied in your job?
20. How do you stay updated on luxury goods trends?
21. What is the most expensive product or service you have ever sold?
22. Do you have any formal sales training or certifications?
23. At Cartier we pride ourselves in our high end products. Walk me through your experience in selling high end products.
24. We have peak seasons such as Christmas and Valentines Day. Are you able to work overtime, weekends, and evenings during those times?
25. Do you feel performance should be rewarded over experience?
26. At Cartier, we like to reward our best employees. How do you feel about performance incentives?
27. At Cartier we always seek to hire top performers. Tell me about your past 3 years' sales targets and results.
28. At Cartier we keep a close eye on product performance and sales. Are you accustomed to positions where you are responsible for a particular sales target each week?
29. What are your salary expectations?
30. Tell me about a time at work when your integrity was challenged. How did you handle it?
31. Tell me about your experience in training and coaching others.
32. What kind of people do you enjoy working with?
33. Collaboration is important to us at Cartier. How do you motivate your fellow team members?
34. How would you describe Cartier to family, friends or customers?
35. How do you think we can be more innovative at Cartier?