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Cartier

30 Interview Questions & Answers

1.
At Cartier we pride ourselves in our high end products. Walk me through your experience in selling high end products.
***Note: We do not have professional answers for this career***
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1.
At Cartier we pride ourselves in our high end products. Walk me through your experience in selling high end products.
Cartier S.A. products are in the multi-thousand dollar price tag arena. Assure the interviewer that you are able, and comfortable, in selling products with a more significant price tag. Use examples from your work history and talk about a massive sale or large sales target from the past.

Rachelle's Answer #1
"I started my career in luxury sales with company ABC and, after spending two years there, I moved on to company XYZ which was an even higher price tag. With ABC, my average sale was $2500, and with XYZ, it was $6500. I am accustomed to sales quotas of $1M plus and would have no issue asking for the sale when it comes to a $10,000 luxury handbag or fine couture item."
Rachelle's Answer #2
"I have a total of 5 years' experience in luxury sales. This experience has included designer labels, diamonds, and cars. I am most comfortable working in a luxury setting and would fit in very well here at Cartier S.A.."
2.
In your opinion, what is the biggest difference when it comes to selling low end and high end products?
Assure the interviewer that you understand the approach required to sell Cartier S.A. products successfully. Compare the sales of lower end products to luxury products and discuss what you feel is the most significant difference when it comes to closing the deal.

Rachelle's Answer #1
"In my opinion, the most significant difference in selling high-end products is that you must have incredible product knowledge. You need to show value and display why your product is superior, and also why the luxury is worth the price tag. With Cartier S.A., the brand story is exceptional and the fact that you have been around for so many years is incredible."
Rachelle's Answer #2
"The sales system needs to be more precise, and the sales process may be slower when it comes to selling high-end products. One must give exceptional service, no matter what the price range is of the sale; however."
3.
Do you have any formal sales training or certifications?
Talk to the interviewer about any sales training you have attended, either independently or through a previous employer. Be sure to highlight any of your biggest 'take-away's' from these courses. If you do not have any formal sales training be sure to express your willingness to attend any training encouraged by Cartier S.A..

Rachelle's Answer #1
"I do not have any formal sales training - simply, on-the-job training in all of my current positions. I would be very interested in expanding my sales knowledge. Are there specific sales training programs that you recommend I take?"
Rachelle's Answer #2
"I have attended a variety of sales courses through Dale Carnegie and Sandler Sales. My biggest takeaway from these courses were the lessons on building my business through referrals."
4.
At Cartier we prefer to hire those dedicated to their professional growth. How do you plan to grow your career this year?
Assure the interviewer that you are dedicated to your professional growth and that you can see yourself quickly advancing with Cartier S.A.. Give an example of how you maintain a dedication to your growth and advancement in the workplace.

Rachelle's Answer #1
"I am very career focused and would like to see my career grow into a management focused role. I have been reading books on leadership this year which is helping me to prepare for the responsibility when the opportunity comes my way."
Rachelle's Answer #2
"I agree that professional growth is significant for any person wanting to advance in their career. I plan to grow my career by fully immersing myself in training at Cartier S.A. and taking full advantage of any additional workshops and courses that come my way."
5.
What is the most expensive product or service you have ever sold?
The interviewer wants to see that you are capable and experienced when it comes to selling high-end goods. Talk about your best sale, biggest win, or a significant career highlight that excites you. Now is the time to brag about yourself a little bit!

Rachelle's Answer #1
"I have sold luxury products for many years, but I would say that the most expensive was a vehicle worth nearly $400K when working at the Aston Martin dealership. That was an incredible day for me!"
Rachelle's Answer #2
"The most expensive product I have ever sold was a $40,000 engagement ring. It was so exhilarating to close a sale that big and it made me thirsty for more big career wins like that!"
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