What do you know about the workplace culture here at Allied Universal?

"I have researched Allied Universal, and I am impressed with your focus on respect and trust in the workplace. You honor your employees by offering the best training in the security industry, and you honor your customers with fully backed guarantees. I am thoroughly impressed with what I have seen from Allied Universal."

Workplace culture is an all-encompassing term for what makes a business great, based on its values, attitude towards employees and customers, missions, traditions, and more. You will need to check out the Allied Universal website, primarily their 'About Us' page and their careers section to gather this information. Check if they have a mission statement geared explicitly towards their workforce. Perhaps they have comments on diversity and inclusion and equal opportunity employment. Show the hiring authority that you have put thought, research, and consideration into how the company culture at Allied Universal will work for you.

Focus on showing the interviewer you have done your research and understand the company culture. If you have visited one of Allied Universal's locations and talked to staff about the company culture, be sure to highlight that in your response.

"In your mission statement, you mention that your primary focus is the safety and wellbeing of your clients, employees, and the public. I see that you firmly value integrity, honesty, and transparency in everything you do. You promote employees from within, which tells me that you invest in your people, training, and professional growth."

"I have read and heard that Allied puts its employees first, offers training throughout their careers."

What would you do if a civilian called you a racial slur or another derogatory term while you were patrolling?

"From my experience, I have been called racial slurs and other derogatory terms like 'rent-a-cop,' for instance. When people see a uniform but know that you are not a police officer, they sometimes like to push the envelope and see what they can get away with doing. I continue in my job and ignore them unless they become a safety threat."

It is critical in the security services industry that you remain in control at all times. For this reason, the interviewer at Allied Universal is looking for signs or red flags indicating that you may be short-tempered. Even in terrible and uncomfortable situations, you cannot let your feelings or emotions get the better of you. Discuss what you would do if you felt verbally attacked while on patrol by a random passerby (This example does not refer to a situation where there is a safety threat). If this has happened to you in the past, you can use your real-life example.

Focus on showing the interviewer that you do not take verbal attacks personally and that you can remain calm and professional even when faced with negativity. It is best to ignore such attacks as you could cause further problems if you choose to address the civilian who is slinging racial slurs or derogatory comments your way.

"If someone were to be rude, I would ignore them. It's not my job to care what other people think of me. My job is to protect people, my clients' premises, and their belongings. Keeping my cool, and never internalizing a rude comment, is always the best choice."

"Smile, ignore the comment, and walk away."

Our security services team must be physically fit and able to react in situations requiring a fast response. How do you ensure peak fitness and performance?

"I keep myself healthy by going to the gym regularly. I enjoy running and am currently training for my first half marathon. I believe that being in peak physical condition also helps me to stay on top of my game when it comes to mental awareness on the job."

The interviewer needs to know that you meet this job's physical and mental demands. Depending on the position at hand, there may be a fit test; however, it's more likely that the interviewer will gauge your abilities by general appearance and how you answer questions like this one. Briefly discuss how you ensure top mental and physical performance at all times.

You want the interviewer to know that you take physical fitness seriously and will meet the demands of the job. Focus on responding with how you maintain your physical fitness and how you will maintain peak performance throughout your career.

"I ensure peak performance, in all ways, by taking care of myself and eating right. My mind must be sharp, allowing me to think quickly on my feet when situations arise that need immediate action. If you choose to hire me, I can assure you that I will maintain peak fitness levels throughout my career with Allied Universal."

"I walk my dog three times a day, 1.5 miles each time...I hike the Adirondaks, and Catskills twice a month. Some weight lifting, sit-ups, and push-ups...Don't smoke anything... ever..drink in moderation, don't use illegal drugs."

Whether you were caught or not, have you ever committed a crime?

"As a teen, I did get into some trouble. One day, when I was just 14, my friends pressured me into stealing a candy bar at the gas station. I did not get caught, but I felt so terrible that I could hardly sleep for a week. The chocolate didn't even taste good! I went back a few days later and paid them back, admitting what I did."

Allied Universal puts a great deal of emphasis on integrity and honesty. When it comes to the difference between being a good person and being a person with integrity, we are discussing the fine line between doing what's right when people are looking and doing what's right in any situation. Answer honestly, but keep it simple and to the point.

If you have committed a crime and been caught, avoid saying that you have not committed a crime. During your background check, the incident will be discovered, and you will be disqualified for being dishonest in your interview. Even if you were not caught committing a crime, it is still best to admit to your poor judgment and let the interviewer decide if your honesty overshadows the crime. If you have never committed a crime, focus on letting the interviewer know that you were brought up right and would never steal from another person.

"I have never committed a crime. I was raised to be an honest person and respect other people, their property, and myself. I believe there is a vast difference between honesty and integrity. When you are a person of integrity, you take the concept of honesty a step further and have a higher level of respect for your moral compass."

Do you have a long-range career objective in security services?

"I am a committed employee, as you can see from the six years I have spent with my current company and the five years tenure in the role before. Now, I am looking to make a long-term career change into a company like Allied Universal that offers more growth opportunities within security services. While browsing your website, I set my eyes on a Corporate Security Officer Trainer opportunity. This role is one that I would like to earn my way into, over the years, with your support."

Allied Universal has many available options for growing your career within their organization. If you are unsure of the opportunities available to you, visit their careers website, and search around their current openings. By doing this exercise, you can learn a lot about what will be available to you now and in the future. One of the objectives of this question is for the interviewer to get an idea if this role and industry are a long-term fit for you. Be open with the interviewer about your ambitions within Allied Universal on a short and long-term basis. Share what promotions you hope to eventually receive and discuss what you wish to learn from being a part of their organization.

Allied Universal invests a lot of time and money in hiring and training its employees. The interviewer would like to hear that you have long-term career goals with their agency to determine if you will be worth their investment. Focus on assuring the interviewer that you will be a long-term employee if hired.

"My long-term goal within security services is to move into a field-based training role, ideally working with new security recruits. I know there is a long way to go to get there, so my initial goal is to earn a senior security guard opportunity. I love that you advertise promoting from within, and I look forward to the opportunity to rise through the ranks here at Allied Universal."

"I do, I would like to work for Allied in a Supervisory role."

Security is a 24/7 service. What are your preferred hours?

"I am available to work during regular daytime hours, any day of the week. If you need me for the odd evening shift, I am happy to do what I can to accommodate. Also, I understand that weekends and holidays may be a requirement in this position."

The interviewer asks this question to see what schedule best suits your needs. If you are able to be flexible with your schedule, even better. Allied Universal will appreciate it if you have flexibility, showing you are a team player.

Many security professionals work shifts that can range from early mornings, evenings, and midnight shifts. Depending on your seniority, you may be required to work holidays and weekends. If you have restrictions in your schedule, this is the best time to mention your scheduling needs. You should be to the point and give a clear breakdown of what you are willing and able to do when it comes to your work schedule. It's essential to keep your wording positive. So, rather than stating what you can't do - start with what you can.

"My preferred hours are evenings as most of my days are spent attending classes. I am also available to work holidays and weekends. I understand that situations can change on a dime, so I will do my best to be flexible and available when needed."

"Primarily days, after 6:30 am, no later than 5:30 pm."

With many options available in security services, why do you want to work for Allied Universal?

"One reason Allied Universal stands out to me as a wonderful employer is that your training program is second to none. You offer a range of continued education opportunities such as (list from website). I admire and value your focus on employee development and continued education."

There are security jobs of all kinds available to you, so the interviewer would like to know why you have chosen to apply for a role with Allied Universal. This question allows you to shine and show off all of the research you have performed on their business before your interview. Come up with a couple of compelling reasons why Allied Universal stands apart from its competitors. If you give a canned response such as 'you have a good reputation,' your answer will fall flat. Be specific and genuine.

Focus on providing one or two main reasons you chose Allied Universal over other agencies. The interviewer wants to hear a compelling reason you chose their company to determine if you will be an excellent asset to their team.

"Allied Universal is the undeniable giant in the security industry in our area. I have been planning my job search since I left the military and wanted to join an organization that was well-known and well-supported by the community, with a strong client list. There are so many growth opportunities here, which truly excites me."

"I have read and been told Allied is the leader in security services; are the most professional of all."

Have you ever been fired from a security-related job?

"Earlier in my career, I was let go for being late to work. I took ownership of my actions, and although it was a frustrating situation, I certainly learned a lesson. Now, I am at least five minutes early for everything!"

If you have ever experienced job termination, you know that this is a highly dreaded interview question. BUT! There is no need to freak out when you have a very professional answer memorized and ready to go. Being fired happens to the best of us and often in situations that are out of our control. The only way to answer a question like this is to own up to it and briefly explain the situation. Finish up your response by highlighting what you learned.

As with any interview question, you want to be honest and focus on turning a negative situation into a positive one. The interviewer will find out if you were fired before when calling your references, so you need to own up to the termination during your interview. This way, you can give your side of the story before the interviewer calls your references.

"I am thankful for having never experienced a termination. With that said, if I am not performing up to my employers' standards, I would appreciate a frank conversation so that I have the opportunity to adjust my approach and better meet expectations."

When I call them, what will your references say about your communication skills?

"I believe my references would say that I am a good listener and like to give advice only when asked. I am also great with detail, making me an effective trainer for our new hires."

The security services industry requires professionals who are highly skilled in communication. Being an exceptional communicator means that you clearly give and receive messages, you actively listen, and you can read your audience and pick up on social queues. Discuss what you believe your references will say about your communication skills.

If you have a letter of recommendation from your references, or a past employee performance review that highlights your communication skills, be sure to mention that in your response. When you have another person commenting on your exceptional skills, it carries more weight than if you mention what you think they might say. It is also recommended to make copies of any letters of recommendation or employee performance reviews to give the interviewer during your interview.

"When you call my references, they will say that I am always improving my skills in written and oral communication. English is a second language for me, so I must continue learning and improving. I pick up on social queues, and people enjoy being around me."

Tell me about a time when you acted with integrity when nobody was around to know otherwise.

"I am true to myself at all times, which means that I always act in a way that honors my beliefs. Just the other week, I stopped into a new restaurant for lunch. I had two pints, an appetizer, and an entree. When the bill came, I took it to pay and noticed that the server did not ring in my second round of drinks. I could have just laid down enough cash and left, but I chose to tell her. It was important to me that I did the right thing by the server and that I support this new restaurant by being an honest customer."

To be a trusted security services professional, you must hold integrity as a top value. Integrity means that you have strong moral values, no matter the situation. You uphold those morals whether or not anyone is around to see your actions. When you have integrity, you are honest and do the right thing, no matter what variables are at hand. The interviewer wants to hear that you are an honest person with strong moral values.

Tell a quick story about when you acted with integrity, even if you could have made other choices without consequence. This story could include returning a lost wallet, taking an item back to a store when you know it wasn't scanned and included on your bill, or even reminding the server at the restaurant that you had two cocktails and your bill reflected just one. Focus on showing the interviewer they can trust you if hired for the position.

"I love to go hiking on the weekends, and one particular weekend, I found a wallet on the path. The owner must have dropped it not long before I arrived at the spot because it was still intact, with $500 cash and all! I looked at the photo ID inside the wallet and kept an eye out for the rightful owner on the path. I ran into them further down the path and returned the wallet. It always feels better to do the right thing."

"It's important to me to always live my life with honesty and integrity, from picking up discarded trash on hiking trails, helping an elderly person with groceries at the market into their vehicle, paying for what I take..."

Tell me about one challenge that you overcame in your last position.

"The biggest challenge I overcame in my previous position was the lack of training. I had some security experience; however, I had none in the armed vehicle sector. At first, this lack of training made doing my job uncomfortable, but as I became more confident in my role, I learned what an asset I could be in the security industry. By taking my training into my own hands, asking for help from seasoned employees, and getting my hands on some great online resources, I trained myself in everything I needed to know. As a result, continued education and exceptional training are factors that I specifically look for from my next employer."

Try answering this question in three parts. First, outline for the interviewer what the situation was that you needed to overcome. Second, talk about the action that you took to overcome the challenge. Third, mention the positive results of the steps you took. Keep your story easy to follow and avoid using technical terms, names of colleagues, or insider information that the interviewer may not know.

Focus on a work-related challenge that highlights your problem-solving skills. The interviewer wants to hear of a work-related challenge to see how you overcome diversity and use problem-solving skills. If you do not have a work-related challenge you overcame, think of an issue you had in school.

"While attending university, I had an incredibly tight schedule that rarely allowed me to get from class to class on time. Since I did not want to drop classes or change my schedule around, I decided to speak with my professors about my dilemma. We agreed that I could leave each class just 5 minutes early to arrive on time for the next. By having this open conversation with my professors, they knew that I was not a disengaged student but, in fact, one that cares."

I am interested in knowing more about the job movement on your resume. Why did you leave your last position?

"I left my last job once the owner announced that he would be selling the small security company to our competitor. Initially, I joined the organization to learn from him, which I was able to do for the past five years since we were such a small business. I left without another position lined up only because I had not taken a vacation in almost three years. I spent the summer in Italy with my family and am now ready to enter the workforce again."

This question, or some variation of it, is very likely to be asked of you in most interviews. First, hiring authorities want to know that they understand your reasons for leaving a job. Second, if your movement is frequent, they want to know how they can ensure you would stay longer-term with them. Maybe you were terminated, or you left without notice. Perhaps you and your family relocated to another city. Whatever your reasons, the interviewer needs assurance that you will commit long-term to Allied Universal. In the eyes of most recruiters and hiring authorities, they prefer to see no more than two roles every five years. If your job movement is more frequent than this, be prepared with a powerful and genuine response. Pro Tip: Have a rehearsed statement that includes a valid and unique reason for every position on your resume. 'The role was no longer a fit' is NOT an answer that will fare well. Neither is a vague reply like, 'There was no room to grow.'

Focus on assuring the interviewer that you are looking for a long-term job with Allied Universal. If you had many jobs in the past, once you explain why you did not stay long and were looking for a better fit like Allied Universal, the interviewer can decide if you seem like you will be an excellent addition to their team.

"Bouncing from one role to another is not my style, so it was tough for me to leave my job after just six weeks. This job was my first opportunity out of university, which made the change even more difficult. The environment was not ideal, and management turned a blind eye to issues such as theft. I did a gut check and knew that I could not work there and maintain my moral values at the same time. I was more careful to send out targeted applications this time around, ensuring that I applied to companies like Allied Universal, where integrity matters. I look forward to finding a long-term home here."

The security services industry is ever-changing. How do you remain up to date on security-related trends and topics?

"I am always interested in reading about the new tech releases, making security services even more effective. Most often, I read The Police Journal and Security Magazine. I subscribe to them digitally to never miss an important article."

The hiring authority is looking for a genuine interest in the security services industry. Maybe you read law-enforcement-related books, subscribe to security-related journals, or subscribe to a blog related to security tech. Briefly share with the interviewer how you stay up to date on trends and topics in the security services industry.

The interviewer wants to hire a security services professional who stays up to date on the latest trends and technologies in the security industry. Focus on sharing two or three ways you stay up to date on these changes.

"I recently read an article about AI, robotics, and how these advancements are shifting the security services industry. I have some Google alerts set to help me stay on top of these and other related security topics. I also have colleagues in the security industry who I meet with once a month. We spend a few hours having coffee and going over the latest trends in the industry."

"As a member of the Fraternal Order of Police and Blue Knights LEO Motorcycle club, I read the organization's monthly magazines, talk with other members concerning law enforcement and security-related topics."

What is your greatest weakness as a security professional and what are you doing to improve?

"My greatest weakness is my lack of knowledge of using firearms. I understand it is not required for this position, but there are some other positions you offer that I am interested in where handguns are required for the job. I signed up for a firearms safety course that starts next week. Once I complete the course, I will buy a handgun and practice weekly at the shooting range."

The interviewer wants to hear about your greatest weakness as a security professional to see that you are self-aware and can identify an area that needs improvement in your profession. When you admit you have a deficiency in a particular aspect of your job and take steps to improve, it shows the interviewer that you are motivated and inspired to grow professionally.

Focus on a weakness related to your profession, but not one that is an essential job duty. For example, suppose you say your weakness is your lack of patience. In that case, the interviewer may pass you over for another candidate since that skill is an essential part of being an excellent security professional.

"My greatest weakness is my lack of experience in this field. I am improving this weakness by applying for this position. I just graduated college and received my bachelor's degree, and my goal is to get chosen for the position to start gaining hands-on experience. I am a quick learner, and you will not be disappointed in my performance if hired for the position."

Is there any reason why we should not hire you?

"No, there is no reason why you should not hire me. I meet and exceed your requirements and have the knowledge and experience you are looking for. I am energetic, dependable, compassionate, and have a strong work ethic. If you choose to hire me for the position, you will not be disappointed in my performance."

The interviewer hopes to hear that there is no reason not to hire you! Tell the interviewer that you would be a great employee, and confidently share that there is no reason not to hire you. You might wrap it up by sharing that you are customer-focused, have a proven employment record, and have excellent references.

Focus on describing the attributes that make you a great employee and how they will benefit Allied Universal if hired. Assure the interviewer there is no reason why they shouldn't hire you.

"I cannot think of one reason why you should not hire me. I am new to the security services industry, so I might lack the experience that other candidates have. However, I make up for what I lack in experience in my excitement and eagerness to learn everything I can about this industry. I have worked in customer service for the past five years, so I will bring my excellent customer service, communication, and problem-solving skills to your organization."

We have some high-profile clients that require complete anonymity and confidentiality from our security detail. How well can you keep confidential information to yourself?

"I understand the nature of this business and how important it is to keep client's information confidential. I can promise I will never talk about any client to my family or friends. They already know that I refuse to divulge information about my job, so they don't ask. I am very good at keeping secrets and privileged information safe."

The interviewer asks this question to see if you seem like an honest person who can keep confidential information secret. Allied Universal has clients who are actors, CEOs, millionaires and billionaires, musicians, athletes, and other high-profile individuals who wish to have their personal life remain confidential. The interviewer wants to be assured that you would be a good fit for these clients.

If you have worked security for high-profile clients before, focus on letting the interviewer know. You do not want to name the high-profile client, showing you are able to maintain confidentialty.

"I worked in healthcare before changing careers to the security sector. In my previous job, I was bound by HIPAA laws which protect patients' confidentiality. I understand the importance of keeping private information confidential and can assure you I will apply those same principles when working on security detail."

This concludes our interview. What questions do you have for me?

"Yes, I do have a few questions. Thank you for asking. Could you please describe the company culture? Also, after everything we have gone over in the interview, do you have any hesitancy in offering me the position?"

The interviewer asks this question to ensure they answered all of your questions during the interview. It is best to ask at least a question or two, showing the interviewer your eagerness to learn all you can about Allied Universal and the position you have applied to. Of course, you want to review the job description and research the company beforehand so you are not asking questions that you could have found during your research.

Focus on asking questions specific to the role you are interviewing for or the company culture and work environment. Examples of good questions are asking the interviewer how you performed in the interview or if you need to clarify anything, asking what the interviewer likes most about working for Allied Universal, or if they have any hesitancy about hiring you.

"Thank you for asking. Yes, I do have a couple of questions. First, when would you like to have this position filled? And second, are there any required qualifications you do not see on my resume?"

Do you demonstrate leadership qualities even when you are not in a leadership role?

"Yes, I feel I'm always leading by example, with or without managerial authority. I always try to come in a bit early and stay a bit late, pitching in and going the extra mile whenever possible. I feel this makes me a good teammate and human, setting me up for a strong career trajectory. When the opportunity for a true leadership role presents itself, I hope to have positioned myself to be top of mind for the promotion."

This question challenges you to think about how you act as a leader in your daily life. Even if you're not leading a team, you can still demonstrate the qualities of a leader! The interviewer wants to hear that you have the leadership qualities they seek in a security service professional.

If you have worked as a security service professional, focus on giving an example from your industry. If you are new to the field, provide an example of how you have demonstrated leadership qualities at church, school, sports, or a previous job.

"Yes, I do. It's so important always to be leading by example, and I never know who is watching. That applies to stepping foot in the unit or behaving on social media when tied to the security industry. No matter the situation or where I find myself, I always act accordingly to be a real leader."

As a security professional for Allied Universal you will be required to submit daily reports. Tell me about your writing skills and communication.

"In my current role, I have checklists that I need to fill out every hour. In addition to this, I create a 300-600 word report at the end of every shift outlining any interactions that I had, any unusual activity, and the actions that I took. It's important that I log the time of these incidents and any small yet important details that may arise. My current supervisor often comments on how well laid out and clear my reports are. I take pride in my communication skills, both oral and written."

The interviewer asks this question to determine if you will be a good fit for their team. Your communication and writing skills must be top-notch to succeed in this profession.

It's essential to Allied Universal that you are a skilled communicator, especially when working with their clients and creating your daily reports. You could mention any courses you have taken in communication, journalism, or writing. Or, if you have on-the-job training in report writing, it would be wise to mention it. Lastly, you could focus on telling a story or give a specific example of when your communication skills improved a workplace situation. Suppose you have a sample of your written communication from a previous report you created. In that case, you can certainly bring that example with you if this does not breach any confidentiality agreements.

"I have a lot of experience writing reports from my time in university. My writing skills are strong, and I have taken coursework in report writing for business. I believe that great communication requires clear wording, the provision of important details, and the omission of unnecessary words or moot information."

What type of security training have you received in the past?

"In my previous role, I received excellent training in police support services, which was an exciting opportunity. I learned a lot about the logistics surrounding monitoring public areas and responding to lower-priority calls. I look forward to additional training with Allied Universal as I am keen to grow in my security services career."

Walk the interviewer through any security training you may have received from a previous security services position. Discuss which training you excelled in, which coursework was your favorite, or how you finished top of the class! Your coursework may be on your resume; however, the interviewer is not asking for another bulleted list. They want you to bring the training to life for them. If you are new to your career and without any formal training, that is okay too! Avoid leading with the negative (I don't have...) and, instead, lead with the positive and mention how you have taken the initiative to self-teach online, for instance.

Focus on having the training required for the job. If the job description says a minimum of five years of experience is required, be sure you fulfill that requirement before applying for the job.

"Since applying to Allied Universal, I have taken the initiative to take an online course on security basics. I have learned the fundamentals of security services, safety, and best practices. I am eager to learn much more through your formal training program."

Allied Universal believes in continued education opportunities. If given a chance to expand your training on any security services topic, which would you choose?

"I appreciate that Allied Universal offers educational and training opportunities to employees! If given the opportunity to expand my knowledge in any specific area, I would choose to learn more about AI, Machine Learning, and Robots in Security. I believe this is where a significant focus will be very soon regarding security services."

When a potential employer mentions continued education opportunities, chances are, you're in a great place! Think about the future career opportunities you would like to see with Allied Universal, and then draw a line between that goal and what you need to learn to get there. Be sure to express excitement for continued education and opportunities to expand your career.

Allied Universal lists the training they provide to their employees on their website. The types of training include new employee orientation, on-the-job training, core training, quarterly site training, and vertical market training. They also offer additional training programs specific to the role you are hired for, such as first aid, CPR, AED, personal safety, etc. Focus on describing what training you are the most interested in.

"I am eager to carve out a successful career in the security services industry, so I would choose to begin with the fundamentals of patrol and emergency response. I feel that with the right basics, I can grow an excellent career with Allied Universal."

Of all the career options at Allied Universal, which is most interesting to you?

"I see that you are hiring a high-profile security guard to work on behalf of a luxury goods client. The bulk of my experience has been on jobs such as shopping malls or evening premise patrol. I would love to work my way into a role like this with more hours and responsibilities. I read that you require a Police Foundations or Law & Security diploma for a position such as this one. This education is something I am eager to complete over time so that I can earn similar roles in the future."

This question aims for the interviewer to gain assurance that you are interested in growing with their company over time. Before your interview, take some time to comb through the Allied Universal careers website, noting any positions that may be of interest to you in the future. If anything catches your eye, read the job description, and learn a bit about what you would need to do to land a promotion into this role down the road.

Focus on showing the interviewer you have done your homework. When you are knowledgeable about the different career opportunities available with Allied Universal, the interviewer will see that you are enthusiastic to work for their company and pay attention to detail.

"I am interested in being a loss prevention officer in a team lead function where I train and mentor other security services professionals. I see there are many opportunities to grow within Allied Universal, and this is just one of the many career options that I found fascinating when combing through your careers page."

Employees of Allied Universal must pass a series of background checks including criminal, drug, and credit. Are you willing to comply?

"I am ready and willing to comply with any background check required. My record is clean; I have a strong credit history and am drug-free. I brought a copy of my recent police check that you are free to add to my candidate file."

You are already aware that anyone hired for a security services position needs to comply with a robust vetting process. The hiring authorities at Allied Universal must be very cautious about who they hire; for the safety of themselves, their clients, and the general public. As a security professional, you will work with the public and vulnerable individuals. Assure the interviewer that you are most willing to comply with any form of background check they require. If possible, bring a copy of a recent police background check with you to your interview. Although this action will not be everything the interviewer needs for your file, this will show initiative.

Of course, you must be willing to comply with their requirements if you want to be considered for the job. Focus on letting the interviewer know that you have nothing to hide and are more than willing to comply with whatever they need.

"I am willing to comply with any background and security check required. I have nothing to hide and am excited to begin my security services career with Allied Universal."

Have you worked in cash protection services of any kind?

"For the past six years, I have worked for an armored car service, providing cash protection services for various banks in the area. I have successfully moved significant amounts of cash over the years, with zero incident or discrepancy."

Cash protection services can include: - Armored truck transport - Cash vault services - Bank or financial premise protection - ATM services and moreWalk the interviewer through any experience you may have in this area by outlining who your clients or employers have been, perhaps the amount of money you were responsible for, and how many years of experience you bring. If you lack experience in cash protection services, mention that you are keen to learn and train in this area of security services. Highlight that you are trustworthy and honest, two essential traits required to work in a cash protection services-based role.

If you have worked in cash protection services, focus on highlighting the years of experience and formal training you have had. If you are new to this part of the industry, let the interviewer know that you are excited and eager to learn more about cash protection services.

"I am new to the cash protection services industry; however, I have firearm training and have worked in a customer service role for a bank where I received formal RAID training. I am eager to take this existing knowledge and apply it to this role with Allied Universal."

At Allied Universal, we aim for our name to be synonymous with integrity and trust. How will you contribute to this goal?

"I will contribute to your company goals by being attentive in my training, making moral choices, doing what is right, and being a reliable and professional representative of the Allied Universal name each day. Your organization has a solid reputation in our area, and I will do everything to uphold this excellent reputation."

The hiring authority would like to know how your characteristics and work ethic will align with the goals and mission of their company. Take some time to comb through the Allied Universal website to learn how this employment opportunity will be mutually beneficial.

This question is your opportunity to show the interviewer that you are their top choice for this role! Think of this inquiry as a variation of the interviewer asking why they should hire you. Focus on showing the interviewer that you are honest, trustworthy, and have strong morals and principles.

"I am seeking employment in the security services industry; however, not with just any company. I was thrilled to read through Allied Universal reviews online from clients and employees alike. Your reputation certainly is one of integrity and trust. I will contribute to this goal by taking your mission statement to heart rather than treating this as 'just a job.' This opportunity would kickstart my career, and I would be a dedicated employee from day one."

What are the three most essential steps in securing and controlling a building or premise?

"From my experience in providing security services for buildings, I would say that the three most essential steps to securing and controlling a building and premise include checking to ensure the video surveillance systems are working, that there is adequate lighting, and there are security officers strategically placed near entrances of points of vulnerability."

It's time to show the interviewer that you understand what goes into providing proper security services for building or premise management. Even if you do not have experience in this type of security service, you should be able to give an intuitive answer.

If you are new to the security industry and have not received training on securing and controlling a building or premise, focus on doing research before your interview. You want to be able to answer any question the interviewer will have.

"My instinct tells me that the essential steps to securing a building are making sure that areas are well-lit, ensuring there is a good video surveillance system with strategically placed cameras, and a building entrance system controlled by keypad, fob, or swipe card. I look forward to learning more from my training at Allied Universal."

Do you have experience monitoring a CCTV system? What do you know about CCTV technology?

"I currently have five security clients. Four of them have highly technical, integrated CCTV systems; some transmit video to an on-site monitor, and some have cloud integration, so the video stream is accessible in real-time from anywhere in the world. I was fully trained on these systems in a short time and am confident in my ability to learn the methods used by your clients."

CCTV is short for 'closed-circuit television.' CCTV is, essentially, video surveillance. A working CCTV system relies on video cameras to transmit a signal to security monitors, allowing security professionals to monitor a particular area by video, whether on or off-site. Briefly break down the experience you have with CCTV technology, being sure to express to the interviewer that you are capable of learning and effectively using new security technology.

If you have prior experience with CCTV systems, focus on letting the interviewer know how comfortable you are with the surveillance systems. If you are unfamiliar with CCTV technology, explain that you are new to the industry, but you are excited to learn how the systems work.

"I am aware that CCTV transmits video surveillance to a monitoring location, allowing security services professionals to view one or many different areas of a building or premise at one time. I am tech-savvy, having even installed a home alarm system for myself at one point. This experience makes me confident in my ability to quickly learn the systems used by Allied Universal and your clients."

"during my employment with the Federal Bureau of Prisons inmate monitoring via CCTV is essential in maintaining the safety of staff and inmates, maintaining security, observing inmate activities, possible crimes in progress."

Are you aware of the sectors for which we provide security services? Please list at least three.

"I have researched Allied Universal a great deal before coming here today. You serve a significant range of sectors, including banking, healthcare, and special private events. I have experience in security services for events and festivals, and I look forward to expanding my knowledge into other esteemed security areas."

The hiring authority would like validation that you have researched Allied Universal before your interview. You should understand what they do, who they serve, and within which industries before attending your interview. Comb through their company website and Wikipedia page, taking special note of any 'Services' sections and companies they highlight as valued clients.

Focus on showing the interviewer that you have researched the company website by naming at least three of the sectors they provide security to. If you review the 'About Us' page on Allied Universal's website, you will see they offer security services in the following sectors: - Education - Healthcare - Retail - Commercial real estate - Government and corporate campuses, and more

"The security services you offer range from security guards to mobile patrol, event security, and even technical security solutions. From my research, and what I understand, you serve clients such as (list a couple of current clients from their website)."

Walk me through your experience with firearms. On a scale of 1-10, how comfortable are you around firearms?

"I am former military, highly trained in using various firearms and other weapons. My skill and comfortability level with firearms is a firm 10/10."

The interviewer asks this question to determine your comfort level with handguns and what experience you have with firearms. Be sure to rate your skill level on a scale of 1-10, being completely honest in your response.

Depending on the role to which you are applying, you may be required to be armed on the job. If you have experience with firearms, be sure to outline your knowledge and be prepared to verify any current licensing or certifications. If you are new to firearms, that is okay too! Discuss whether you are interested in firearm training and working your way into a role where this is a requirement.

"My experience with firearms is limited; however, I see the importance of proper training. Should the use of firearms be a requirement of me as I grow my career in security services, I will be a keen student focused on safety and proper use."

"My experience with firearms is extensive. For 25 years I participated in the Federal Bureau of Prisons firearms recertifications; P-38, 9mm Ruger, 12gauge single barrel shotgun, M-16. Properly loading and unloading a firearm, experiencing tactical and emergency loads/reloads. I possess my own personal protection 9mm, which I routinely maintain proficiency with. On a scale of 1-10, it would be a 10."

Have you ever had to deal with an assault on the job; either towards you or another person? If so, what action steps did you take to diffuse the situation?

"I have had to deal with one violent incident when working security for a bank. There was a potentially armed robber on-premise. The first thing that I did was follow the banks' RAID procedures, which state that we are to follow the instructions of the armed robbers. Once the event was over, I asked a civilian to call 911 while I checked on the well-being of the small group of people in the building, reminding them they were safe and that it would be okay. When the police arrived, I gave a detailed description of the offenders and completed the necessary paperwork. It was important that I help everyone remain calm and that I was as helpful as possible once the police arrived."

The interviewer would like to know more about the types of situations that you have had to deal with on the job. The idea here is to give a brief overview. If you have ever had to deal with an assault or violent situation on the job, take some time to walk the interviewer through the steps that you took. Avoid going into too many details, thus, losing the interviewer's attention. If you are newer to your career or have never had an experience like this, take some time to talk to the interviewer about what steps you would take. Since you may not have training in this, rely on your instincts.

As with any interview question, you want to focus on being completely honest in your response. You do not want to sound like a 'hero' by manufacturing a story that did not happen.

"I have been lucky enough never to have faced an assault or violent situation on the job. If in this type of situation, I would follow my security training while being keenly aware of everything around me so that I could give a helpful police report after the incident. I believe the most important thing to do during a situation like this is to remain as calm and level-headed as possible."

"While working a shift in the prisons housing unit, an inmate attempted to assault me and take my keys. I first depressed my "body alarm" to alert other staff.I was knocked to the ground, on my back I flailed my legs and arms and moved my body in circular motion..it was the longest 2 mins ever!"

As a security guard, how do you spend your downtime on the job?

"When I have some downtime, I first go to my security reports and follow up on complaints and inquiries. This task often involves calling people or visiting them to discuss the issue and break down what we have done or will do to help them. It's important that I keep myself busy during every shift so that my employer is getting the best of me."

If you are working as a security guard on foot or mobile patrol, you know that every moment is not action-packed, crime-fighting, keep your eyes peeled, or 'write home to mom' level of excitement. Talk to the interviewer about what you do with your time when a specific task does not occupy all of your attention.

Be sure to focus your answer on letting the interviewer know that you will use your downtime for work-related tasks. The interviewer wants to know that you will use your downtime wisely. They do not want to hear that you will be texting a friend, watching movies, or napping.

"I imagine that there may be some time during a shift, primarily night shifts, where there is less to do from an immediate security perspective. To make sure that every minute matters, I would do my paperwork, follow up on security complaints, or test my equipment to ensure everything is working as it should."

"There is no downtime. Equipment needs to be reviewed for proper operation, paperwork, reports need to be updated, old files purged, security checks of the facility need to be accomplished."

Are you familiar with IP-based video systems, and other new security technologies?

"In my current role, we use tech such as CCTV, IP-based video systems, and even more recently, I saw the introduction of autonomous data machines and robots in security monitoring. It's thrilling to see the changes in tech and how far we have come in just a few short years. I am capable of learning new tech and am keen on the introduction of new technologies."

There is a great deal of technology available to make our lives safer, and the interviewer would like to know how familiar you are with the choices available. If you are newer to your career, you may not be aware of more than just the basics. If this is the case, focus your answer on what you do know and be sure to express that you are willing to learn. If you are seasoned in the security services industry, you could talk about how you have seen technology shift and improve over the years. Mention the type of security equipment and technology in which you bring experience.

If you are familiar with IP-based video systems, focus on letting the interviewer know your skill level. If you have not used these systems, assure the interviewer that you learn quickly and are excited to be educated on new technology.

"I have exposure to some CCTV equipment and other monitoring options, more from a consumer's point of view. I am technically savvy and look forward to learning how to use these robust systems."

"I have been exposed to older video systems and I am excited to have an opportunity to learn newer more modern systems such as internet protocol technologies."

Do you have current certification in First Aid and CPR?

"I hold a valid certification in both First Aid and CPR. My certs are valid for another two years. I did bring them with me so that you can make copies for your records."

This question is pretty basic, considering it's either a yes or no answer. The interviewer would like to see you elaborate on details such as when you received your certification and when your certs are up for renewal. Be sure to bring your certificates with you so that the hiring authority can make copies for your candidate file. If you are not certified, express that you are willing to obtain this certification on your own time. Allied Universal may put you through the training once hired; however, it's nice to offer as this shows enthusiasm and initiative.

If First Aid and CPR certification is required, Allied Universal will mention that in the job description. If these certifications are required, focus on obtaining the training before your interview.

"After reading in the Allied Universal job posting that you require valid First Aid and CPR certification, I registered to take these courses at the community college. The first course begins in three days, so I am happy to say that I will soon be certified. I also registered for AED training, as that goes hand in hand with CPR."

"Yes, current certification in First Aid and CPR."

Tell me about any customer service training you have received.

"I would love to know more about the customer service training you offer at Allied Universal. I have a great instinct when it comes to delivering customer service, partly due to my personality and the excellent training I received in my last security position. I can confidently read a person, discover their needs, and uncover ways that I can help."

Allied Universal knows that exceptional security services are all about customer service and the level of service they provide to each of their valued clients. Walk the interviewer through any formal customer service training you have received in the past. Maybe you have trained yourself by reading books on the subject, listening to podcasts, or reading articles online. Perhaps you have worked in retail, or hospitality, where you received on-the-job training on how to relate to a customer, be helpful, properly greet people, or diffuse conflict. As well trained as you may be, it's also essential that you show the interviewer your continued interest in bettering your customer service delivery. If you are unsure about the training you will receive with Allied Universal, you can ask for specifics.

The interviewer wants to see if you are formally trained in providing exceptional customer service. If you have any certifications related to this training, it is a good idea to mention that to the interviewer. Better yet, if you have received awards or recognition for your customer service skills, focus on relaying that information to the interviewer.

"I am newer to my career, so I cannot say that I have received any customer service-specific training; however, I have listened to podcasts on the subject - primarily 'The Modern Customer' podcast. I would be happy to take any training that you recommend and would like to learn more about the training offered here at Allied Universal. I look forward to serving your valued clients."

"Working in Federal corrections, community mediation, volunteer work with the American Red Cross on disaster relief, and managing and supervising bloodmobile operations, volunteering in a local community food bank, currently as a counselor in a drug rehab facility...my personality and ability to efficaciously communicate with others lends to my successes in accomplishing the goals of the organizations I either worked or volunteered for. Being cheerful, bright and a good listener is essential to good customer service."

What would cause you to lose your temper on the job?

"I have seen other security professionals lose their temper, and it always seems highly unprofessional. I have never lost my temper on the job because the better way to command respect is to be collected and poised. If I were to lose my temper on the job, it would have to be in the midst of a very high-stress, aggressive situation where I am in a corner, and safety threats were present, whether against me or anyone else."

As a security professional, you must maintain control and poise each day. By doing so, you command authority and build trust. The interviewer knows that everyone has their threshold, and no day in the security industry is the same. Provide an example of what may cause you to become upset but assure the hiring authority that you would never lose your temper at work. You can mention any techniques and tricks that you apply to ensure an even-keeled temperament.

Focus on assuring the interviewer that you remain calm and professional even when faced with a hostile situation. Allied Universal does not want to hire security professionals who have anger issues or who will lose their temper on the job.

"I cannot think of a scenario where I would lose my cool on the job. With that said, I have zero tolerance for violence or threats against other people. If faced with a violent situation, I would use full force to stop the situation. Typically, I have a very calm and collected personality. If I feel my blood pressure rising, I remind myself that the most emotional person is most likely to lose in any given situation. This reminder keeps me in check."

"Nothing, it is extremely unprofessional to "lose one's temper" on the job...or anywhere for that matter. If I feel my temperature rising, I step back, take a few deep breaths, and press on...an example of when someone was trying to "get to me", I said, "right now I need a few minutes so I can hear what you're trying to say to me, then I can talk to you, ok?"

Allied Universal Interview Questions

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1. What do you know about the workplace culture here at Allied Universal?
2. What would you do if a civilian called you a racial slur or another derogatory term while you were patrolling?
3. Our security services team must be physically fit and able to react in situations requiring a fast response. How do you ensure peak fitness and performance?
4. Whether you were caught or not, have you ever committed a crime?
5. Do you have a long-range career objective in security services?
6. Security is a 24/7 service. What are your preferred hours?
7. With many options available in security services, why do you want to work for Allied Universal?
8. Have you ever been fired from a security-related job?
9. When I call them, what will your references say about your communication skills?
10. Tell me about a time when you acted with integrity when nobody was around to know otherwise.
11. Tell me about one challenge that you overcame in your last position.
12. I am interested in knowing more about the job movement on your resume. Why did you leave your last position?
13. The security services industry is ever-changing. How do you remain up to date on security-related trends and topics?
14. What is your greatest weakness as a security professional and what are you doing to improve?
15. Is there any reason why we should not hire you?
16. We have some high-profile clients that require complete anonymity and confidentiality from our security detail. How well can you keep confidential information to yourself?
17. This concludes our interview. What questions do you have for me?
18. Do you demonstrate leadership qualities even when you are not in a leadership role?
19. As a security professional for Allied Universal you will be required to submit daily reports. Tell me about your writing skills and communication.
20. What type of security training have you received in the past?
21. Allied Universal believes in continued education opportunities. If given a chance to expand your training on any security services topic, which would you choose?
22. Of all the career options at Allied Universal, which is most interesting to you?
23. Employees of Allied Universal must pass a series of background checks including criminal, drug, and credit. Are you willing to comply?
24. Have you worked in cash protection services of any kind?
25. At Allied Universal, we aim for our name to be synonymous with integrity and trust. How will you contribute to this goal?
26. What are the three most essential steps in securing and controlling a building or premise?
27. Do you have experience monitoring a CCTV system? What do you know about CCTV technology?
28. Are you aware of the sectors for which we provide security services? Please list at least three.
29. Walk me through your experience with firearms. On a scale of 1-10, how comfortable are you around firearms?
30. Have you ever had to deal with an assault on the job; either towards you or another person? If so, what action steps did you take to diffuse the situation?
31. As a security guard, how do you spend your downtime on the job?
32. Are you familiar with IP-based video systems, and other new security technologies?
33. Do you have current certification in First Aid and CPR?
34. Tell me about any customer service training you have received.
35. What would cause you to lose your temper on the job?

Allied Universal Interview Questions

1. What do you know about the workplace culture here at Allied Universal?

2. What would you do if a civilian called you a racial slur or another derogatory term while you were patrolling?

3. Our security services team must be physically fit and able to react in situations requiring a fast response. How do you ensure peak fitness and performance?

4. Whether you were caught or not, have you ever committed a crime?

5. Do you have a long-range career objective in security services?

6. Security is a 24/7 service. What are your preferred hours?

7. With many options available in security services, why do you want to work for Allied Universal?

8. Have you ever been fired from a security-related job?

9. When I call them, what will your references say about your communication skills?

10. Tell me about a time when you acted with integrity when nobody was around to know otherwise.

11. Tell me about one challenge that you overcame in your last position.

12. I am interested in knowing more about the job movement on your resume. Why did you leave your last position?

13. The security services industry is ever-changing. How do you remain up to date on security-related trends and topics?

14. What is your greatest weakness as a security professional and what are you doing to improve?

15. Is there any reason why we should not hire you?

16. We have some high-profile clients that require complete anonymity and confidentiality from our security detail. How well can you keep confidential information to yourself?

17. This concludes our interview. What questions do you have for me?

18. Do you demonstrate leadership qualities even when you are not in a leadership role?

19. As a security professional for Allied Universal you will be required to submit daily reports. Tell me about your writing skills and communication.

20. What type of security training have you received in the past?

21. Allied Universal believes in continued education opportunities. If given a chance to expand your training on any security services topic, which would you choose?

22. Of all the career options at Allied Universal, which is most interesting to you?

23. Employees of Allied Universal must pass a series of background checks including criminal, drug, and credit. Are you willing to comply?

24. Have you worked in cash protection services of any kind?

25. At Allied Universal, we aim for our name to be synonymous with integrity and trust. How will you contribute to this goal?

26. What are the three most essential steps in securing and controlling a building or premise?

27. Do you have experience monitoring a CCTV system? What do you know about CCTV technology?

28. Are you aware of the sectors for which we provide security services? Please list at least three.

29. Walk me through your experience with firearms. On a scale of 1-10, how comfortable are you around firearms?

30. Have you ever had to deal with an assault on the job; either towards you or another person? If so, what action steps did you take to diffuse the situation?

31. As a security guard, how do you spend your downtime on the job?

32. Are you familiar with IP-based video systems, and other new security technologies?

33. Do you have current certification in First Aid and CPR?

34. Tell me about any customer service training you have received.

35. What would cause you to lose your temper on the job?