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Welfare Eligibility Worker Mock Interview

To help you prepare for your Welfare Eligibility Worker interview, here are 25 interview questions and answer examples.

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Question 1 of 25

How do you maintain a positive attitude at work?

Staying positive can be tricky when you are working in a field of caregivers and poverty. If you have any tricks or tips on staying positive, share them! You can talk about how you are determined and focused on your work, looking for opportunities to help even if a client is not eligible for welfare. Having an attitude of looking for good and seeing opportunities makes a difference in your overall well-being as well as other people's outlooks. Daily affirmations, quotes and mindfulness techniques, like listening to breath and meditation are all helpful ways you can maintain a great attitude.

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25 Welfare Eligibility Worker Interview Questions & Answers

Below is a list of our Welfare Eligibility Worker interview questions. Click on any interview question to view our answer advice and answer examples. You may view six answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.

  • 1. How do you maintain a positive attitude at work?

  • 2. What are the most important pieces of information you are looking for during a client interview?

  • 3. How do you handle situations that might cause you to miss or be late to work?

  • 4. How do you deal with situations when others are finding it hard to communicate effectively with you?

  • 5. How do you stay organized?

  • 6. Tell me about your passion for helping people.

  • 7. Do you consider yourself a people person?

  • 8. What is the most difficult part about your job?

  • 9. What is the most rewarding part about your job?

  • 10. What kind of work environment do you thrive in?

  • 11. Why are you leaving your current position?

  • 12. Where do you see yourself in five years?

  • 13. Why are you the best candidate for us?

  • 14. Have you worked with diverse populations in the past?

  • 15. Describe a recent unpopular decision you made. What was the result?

  • 16. As an eligibility worker you will make a lot of difficult decisions, how do you make them? How do you move on from those difficult decisions?

  • 17. What was your most difficult decision in the last six months? What made it difficult?

  • 18. Give an example of an important goal that you set in the past. Tell about your success in reaching it.

  • 19. Give me an example of a time when a company policy or action had a negative affect on people. What did you do to mitigate the negative consequences to people?

  • 20. How do you prioritize when each task demands your attention?

  • 21. What made you decide to get into social work?

  • 22. How do you avoid allowing your client's emotional response to influence your decision?

  • 23. Tell me about your education.

  • 24. What did you learn in your most recent role that will help you in this position?

  • 25. How do you handle clients when they get upset?