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Warranty Clerk Interview Questions

Author
Ryan Brown
    Job Interviews Careers Business Warranty Clerk

25 Warranty Clerk
Interview Questions

  1. If I called your boss right now and asked him or her what is an area that you could improve on, what would he or she say?

    Community Answers

    • "He thinks I could be meaner, he says I'm too nice."
    • "My boss would say I should learn to say no, because their is a thin line between being polite and taking advantage off, I am working on it."
  2. As a Warranty Clerk, what do you believe is your best asset?

    Community Answers

    • "Achieving what seemed impossible."
    • "As is mentioned earlier I am very focused and organised person, and I think this quality is very important for a warranty coordinator."
  3. Give me a time when you went above and beyond the requirements for a project.

    Community Answers

    • "My boss couldn't find material we needed so I went out and found it myself."
  4. What did you like and dislike about your previous job?

    Community Answers

    • "I loved my job, the environment, and my coworkers. I dislike the pay."
  5. How would you define great customer service?

    Community Answers

    • "Great customer service is leaving the client 100% satisfied."
  6. What has been your biggest professional disappointment?

    Community Answers

    • "Not being able to move up."
    • "I would not call it is a disappointment but I would say a learning experience, a client wanted high pressure hose end fitting for agricultural purpose, Convincing him that his problem cannot be solved by what he was asking for was impossible. A week later when I called for a follow up, he sounded different, he was experiencing the problems which I mentioned he would if he would not change his mind."
  7. How do you handle difficult customers?

    Community Answers

    • "Cutomers' aren't difficult it situations that are difficult, By stepping into their shoes and getting their."
    • "I let them vent and treat them with respect."
  8. Do you have experience as a Warranty Clerk?

    Community Answers

    • "Very little, mostly insurance claims."
    • "I have previous experience of sales where I have closely worked with warranty issues and needs and my previous Job at Goodwill I have scaled up from my position to fill in this position many a time."
  9. What is your greatest strength? How does it help you as a Warranty Clerk?

    Community Answers

    • "My greatest strength is being a hard worker . Warranty clerks need alot of patience and understanding and I believe I have both."
    • "Well, I work well with others, I'm prompt, I'm focused, I pay attention to details, I'm grounded, I really appreciate hard work. All these qualities will help me build better reputation with clients and colleagues."
  10. Why should we hire you?

    Community Answers

    • "You should hire me because I am exactly what your looking for and I really need this job."
  11. What are your qualifications for this position?

    Community Answers

    • "I would need some training, as every company handles jobs differently, but I am a fast learner."
    • "Customers aren't difficult, it situation that is difficult, I try to get into their shoes and see their perspective, It resolves the situation as the solution is always a combination both the point of views."
  12. Tell me how you organize, plan, and prioritize your work.

    Community Answers

    • "I am very organized, I like to have a set schedule and make a routine of my day so I won't miss anything."
    • "Every task need a time frame, understanding the specification, inventory, supplies always gives a fair picture of hoe to plan. I take time to plan and then organise and allot specific job to specific department, follow up continuously and work on priority on jobs with minor delay or unaccounted time loss or situations accordingly."
  13. Are you efficient with your time?

    Community Answers

    • "I like having at least one hour of uninterrupted time in the early morning to plan my day. I usually start around 7 a. M. Otherwise, I enjoy an office with open doors, constant feedback, and lots of energy and activity. It helps me work more productively when I sense how busy everyone else is, too.""
  14. How do you handle stressful situations?

    Community Answers

    • "Situations get stressful only when there is shortage of something, it may be material of man power, understanding the root cause immediately and taking actions according to situations at the right time usually eases stress, for example I had a large shipment to be courier to Kakinada port and the situation became worse when a small assembly part was in shortage, only life save was to suggest the client of a superior product which was a little expensive but was latest found better durability test. demonstrating how it would benefit them in the long run, it was a win win situation for both client and my company."
  15. Do you work well under pressure?

    Community Answers

    • "Deadlines and always important, I plan my schedules well in advance and stick to timelines, but if by any chance I see there is pressure building, I reschedule work according to priority."
  16. How would your former employer describe you?

  17. Where do you see yourself in five years?

    Community Answers

    • "I see myself in the same job working hard."
    • "For me work is not something that is merely bread earning, Its also a passion, I zeal to bargain is one of the reason for me to opt this job, I see myself in a senior position, in five years motivating and mentoring people like me now."
  18. What is your greatest weakness? What are you doing to improve it?

    Community Answers

    • "I'm very nice, I am working on my authority."
  19. Why are you the best candidate for us?

    Community Answers

    • "I am the best candidate because I will not let you down. I'm not perfect but when I work I give it my all to over achieve what your expecting and leave you and the customers satisfied."
  20. What do you know about our company?

  21. What goals have you set for yourself this year?

    Community Answers

    • "Prosper, make a lifetime career, and work hard."
  22. Give an example of a time when you made a mistake because you did not listen well to what someone had to say.

    Community Answers

    • "My boss sometimes is in a rush and I don't quite understand everything and I make mistakes."
    • "This one when I was on a tight schedule and my experience is what I was relying on, I was not able to crack a problem of time schedule to a unofficial closure of labour market, Mr murthy a service clerk suggested something which I did not feel could not solve my problem. We retired for the day, and early next morning at work, when I really applied what Murthy mentioned, I could work around the situation and we re-schedule by relieving workers during morning hours and getting the work finished during late afternoon shift. I have learned from this situation and am always alert and open to suggesions."
  23. Have you ever had difficulty with a supervisor?

    Community Answers

    • "Difficulties when handled properly losses its meaning, understanding a situation in a early stage and working towards a succesful solution is the way I work. For example we had promotions running for our new project and everything went on well until I was informed the designer who had to deliver designs for the print collaterals was over his schedule, which meant we will be promoting without proper print material. Though it was not my job I steeped in spoke to the person understood he was overworked with many different jobs to be finished and it was overwhelming for him. The only solution I could make out was I spoke to his design manager to ease him of some of his projects for 2 days and the result was we launched and promoted our new product with the complete set of print collaterals."
  24. Tell me about an accomplishment you are most proud of.

    Community Answers

    • "I always have been sincere in my Job and accomplishments was to be given a double bonus for my work planning and integrity towards my job."
  25. Describe a difficult project and how you overcame it?

    Community Answers

    • "Time clocks at my job go out from time to time and punches don't always go through, doing over 200 employees manually was one difficult project."